A Plus Services

They showed up on time and were very professional. The work was done well. There were a couple spots missed in the gutter cleaning, but overall it was very good.

I share one of the fences with my neighbor to the South, and she had Bob build her a different fence that she liked. So I went with Bob because he was her preference. It turns out that she hired Bob because he does such a good job cleaning her windows! I'm not sure how the fence/window connection developed. It suited me well, however, since I needed both fence repair and power-washing. There was a little mix-up at the beginning, where Bob's crew showed up early with replacement boards and wood trim that was all pine, while my fence is redwood. As soon as Bob showed up I pointed it out to him and he immediately sent a guy back to get the right material. After that initial mix-up, Bob really went the extra mile. Some of the boards on the North fence had shrunk, so that about a 1/2 inch gap was present. Bob installed small wood strips to close the gap - no extra charge. After the work was proclaimed complete, I identified a place behind the grill where the crew forgot to stain, and a panel where they forgot to add the strip. Bob was very friendly and business like and came out and corrected the issues. The best part about working with Bob is that he kept to his word. He was friendly and approachable. He gave me a firm fixed price and stuck to it. He could have used the old boards to repair the fence but he decided to buy new ones. He not only fixed the design flaw I had pointed out (the lack of the strip at the top) but he also found and repaired two fence supports that had allowed the fence to sag. These faulty supports were probably the main cause of the fence damage.

I had submitted a very positive report on this company after using them in 11/05 (the $75.00 report)...what a difference 7 months makes! This time, I spoke to 2 receptionists, both nice, set a time, and when I wanted to confirm the that the price would be the same, was told they had my previous information. After they called to make the appointment time earlier, the workers were a half hour late. The owner came with the workers (I hadn't met him before) and when I mentioned the $75.00 price I'd paid previously, he looked at me like I was crazy and said he wouldn't leave the office for less than $125.00. Regardless of what I said, he insisted that I was wrong. He was very arrogant and dismissive and at one point announced that he was taking his workers and leaving. Since I needed the job done, I agreed to the price, but he continued to be unpleasant and unprofessional. Regardless of the good job the workers did, because of the owner, I would not patronize this company again.

I CALLED 7 DIFFERENT WINDOW CLEANERS OFF ANGIES LIST ON THE SATURDAY BEFORE THANKSGIVING, AND THIS COMPANY WAS THE ONLY ONE WHO CALLED ME BACK BEFORE THE WEEKEND WAS OVER...IN FACT, ONLY ONE OTHER COMPANY CALLED ME BACK AT ALL! THE OWNER MADE A TRUE EFFORT TO TRACK ME DOWN, HE FOLLOWED UP QUICKLY ON WHAT I NEEDED DONE, STAYED IN TOUCH THROUGHOUT THE PROCESS, AND CHECKED IN WITH HIS WORKERS AFTER THEIR ARRIVAL TO MAKE SURE THEYD GOTTEN HERE. HIS TWO WORKERS WERE PLEASANT, EASY TO COMMUNICATE WITH, AND PROFESSIONAL; SIMPLY GOT IN HERE AND GOT THE JOB DONE. THE PRICE IS RIGHT AND THE JOB WAS WELL DONE. WILL DEFINITELY CALL AGAIN.

THEY WERE GOOD. I HAVE HAD THEM SEVERAL TIMES. THEY DID WHAT THEY SAID THEY WERE GOING TO DO. THEY SHOWED UP WHEN THEY SAID THEY WERE GOING TO SHOW UP. THAT DOES NOT HAPPEN ALL OF THE TIME IN BUSINESS.

I WOULD CALL THEM BACK, BECAUSE I LIKE THE WAY THEY CLEANED ALL MY WINDOWS. THEY DID IT ALL IN THE SPECIFIED TIME FRAME. THEY DID AN EXCELLENT JOB AND MY WINDOWS LOOK VERY GOOD.