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POOLS BY RICKETTS

Pool and Spa Service

About us

Pools by Ricketts is a family-owned swimming pool building company serving Madera County in California since 1979. Having over 40 years of experience in the industry, we provide exceptional granite pool services, including installation, repair, and maintenance. We have expert designers and construction builders that are also experienced repairmen aiming to fulfill all of your pool needs. Additionally, we offer a weekly check-up service and a supply of parts and products for your peace of mind and ease. We look forward to continued growth and the opportunity to expand our services as new technologies become available, adding to the possibilities for your own private backyard paradise! Call today for a free estimate.

Business highlights

45 years of trusted experience

Services we offer

Pool design Pool installation Pool remodels Pool Furnishings Pool repairs


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-4 of 4 reviews

Robert R.
06/2023
1.0
pool cleaners
  + -1 more
Signed a contract 8/11/22 for a new pool/spa construction and as of today 6/12/23 the pool has not been completed. Sam Basila ignored ours messages/calls from 4/25/23-5/31/23 but continued to answer other calls including my friend who messaged him the same day we were trying to get a hold of him. On 5/31 after threatening legal action Sam Basila emailed us a schedule of time to complete the pool. As of today, they once again failed at meeting those dates and we have not heard from them. We completely regret going with them and if I had a time travel machine I would never have chosen them. I hear this company use to be really good- many years ago, too bad they have bad management now.
Description of Work: New Pool construction

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


LOUIS J M.
07/2006
5.0
pool cleaners
  + -1 more
WE ALWAYS GET REALLY EXCITED FOR THE SUMMER BECAUSE WE KNOW THEY'RE COMING TO MAKE OUR POOL SWIMMING ACCESSIBLE. THEY DO SUCH A GREAT JOB, WE EVEN THOUGHT ABOUT INVITING THEM TO OUR ANNUAL POOL PARTY TO SHOW OUR APPRECIATION.
Description of Work: THEY SERVICED MY POOL FOR THE SEASON.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

EDWARD C.
07/2006
5.0
pool cleaners
  + -1 more
THEY CAME RIGHT AWAY. WE HAVE USED THEIR SERVICES SEVERAL TIMES. WE GET ALONG WITH THEM PRETTY GOOD. THE WORKERS ARE ALWAYS VERY NICE AND POLITE. THEY DO A NICE JOB CLEANING EACH TIME THEY COME.
Description of Work: THE COMPANY CLEANS OUR POOL, AND DOES OUR ELECTRICAL WORK FOR THE POOL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James DAVID F.
06/2006
5.0
pool cleaners
  + -1 more
OTHER COMPANIES HAVE ABOUT THE SAME ESTIMATE FOR PRICE. I THOUGHT THEY HAD A PRETTY GOOD PRICE. THEY HAD ALL THE INFORMATION WE WANTED TO KNOW ABOUT THE POOL. THEY KEPT WORKING ON A CONSISTENT BASIS.
Description of Work: THE COMPANY BUILT A NEW POOL ON OUR PROPERTY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,500

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    Licensing

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    POOLS BY RICKETTS is currently rated 4 overall out of 5.
    POOLS BY RICKETTS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, POOLS BY RICKETTS does not offer free project estimates.
    No, POOLS BY RICKETTS does not offer eco-friendly accreditations.
    No, POOLS BY RICKETTS does not offer a senior discount.
    No, POOLS BY RICKETTS does not offer emergency services.
    No, POOLS BY RICKETTS does not offer warranties.
    POOLS BY RICKETTS offers the following services: Pool design Pool installation Pool remodels Pool Furnishings Pool repairs

    Contact information