Landscape Solutions

The whole project, done in September 2015, went well, and all the work was guaranteed for one year. But now that an irrigation pipe burst, we received a very sluggish response to solve the problem. Been going on for 2 weeks. First Scott didn't respond, then kept reporting to later. Finally sent one worker over, 1 1/5 week later, at 3:30 PM, who had not clue what to do. Looked at some pipes and told me he didn't see anything, even though a good part of the yard was under water by then. Said he would come back the next morning. I wasn't home, but when I came back, he had recovered all the pipes, as if the problem had been solved, yet the water was still sprouting at the leak! Called again, someone showed up at 5:00PM this time. Same response .... I don't know!!! Had to call SJ Water to shut the water off to the whole house .... we were pumping at 200 galloons an hour by then!!! Scott promised to come yesterday but didn't show, now it's supposed to be today .... In the meantime, we have no water. Needless to say, I am extremely frustrated.

Scott at Landscape Solutions came out, took photos, collected a copy of our plans and promised a quote in about one week. He said that they were currently booked about 2 weeks out, but expected that to be four or even six weeks out as we got into Spring. After a week and a half Scott sent a text saying he was too busy to givers a quote. At least he didn't just disappear like some contractors did, but all in all a disappointment.

No pressure, very relaxed about the whole estimate process. Also indicated that they would be happy to bid out different jobs if we went with a different designer.

After four calls over the course of a month, we gave up trying to contact this company. I did contact this contracted through his main number & not through the Angie's List website as many contractors have told us contacting them through Angies List is a problem. But come on, thats your main number, the reasoning sounds flawed as to why we never got a call back. I am positive this was one of the contractors that contacted as we were using spreadsheets to keep track of what contractor we called & when to make sure we got enough quotes for the work.

We actually started talking to Scott in the fall of last year, thinking we would try to take advantage of the rebate for turf removal. As it turned out, Landscape Solutionshad so much of a backlog that they couldn't even get started before our 90 days (time limit imposed by rebate program) would expire. But since Scott understood so well what we were trying to do, we decided to go with Landscape Solutions, even though it would mean losing out on about a $2000 rebate. He even pointed out something we could do to the house to match the wall that would eliminate what we consider ugliest feature of the house (a real eyesore). No one else we talked to thought of doing that. To be honest, I was a little concerned at first, because the instructions the owner gave the crew didn't seem all that detailed, and I was worried whether it would turn out the way we wanted (this was a major project for us). These concerns were unfounded, as every part of the project came out even better than we had imagined. I know the foreman and owner have worked together for many years, so they probably don't need to use a lot of words to communicate. The wall is very well made and very solid - much more so than other walls I see in the neighborhood. And the combination of the ledger stone veneer and travertine wall cap is spectacular. I hadn't expected anything to be done on the inside of the wall, but they went to the extra effort of adding a thin layer of the veneer and stucco underneath that so we wouldn't see any of the cinder block. Many of our neighbors stop by and complement us on the wall, and for "beautifying the neighborhood". The crew was hard working, friendly and very helpful. What few concerns I had were things that they had already planned to address. I think the price charged was very fair. I'd been given quotes of around $100/ft for a wall like this and ours came out to around $110/ft. I'm sure you can get a wall built for less, but you wouldn't be as happy with it as with ours.

Extremely professional. Excellent work. Removed old paving, dirt, etc. laid underlay and compacted. Well organized. The yard is now beautiful.

This provider's description says that they serve the entire South Bay. I sent them a request for an appointment, which was answered very promptly by Scott with suggested date & times. I accepted a date & time and sent him my address in Milpitas. Scott then sent me a curt response telling me that they didn't work that far North at this time of year. I responded that we weren't in a hurry and when would his company be able to work in Milpitas. Scott sent another curt response that they couldn't do the work till next Winter, and only then if business was slow and they wouldn't even do a bid till the Fall. Wow, by this time I got the hint that they didn't want to do our job. I was extremely disappointed since Scott's original email (which said nothing about the locale of the work) said that his company could do all of the rather large job that I want done. I believe it's very unprofessional to describe your work area as the entire South Bay, then reject work that's in the South Bay. I appreciate the follow-up response and upgraded my grades accordingly. I would just suggest that before suggesting an appointment time that the provider determine the location of the work. Also, I would have understood completely if the provider had initially taken the time to say exactly what was said in the follow-up. Both of the initial responses just felt curt and dismissive.

Scott is wonderful to work with. He is very knowledgeable, gave good advice, and the project came out exactly as expected. The new landscaping was installed last summer and is still as beautiful now after a winter as when it was first installed. The price is reasonable for the work performed. It is possible to get lower bids from others but for a lower quality result. We would definitely hire Landscape Solutions again.

Tom did a great job. He listened to what I wanted, drew up a preliminary plan and refined it after we discussed it. I'm very happy with his work. In addition, he made suggestions on ways to save money and referred me to some great construction workers to help with the work.

We got an estimate from them. They were extremely expensive but they were great. They had good reviews. They are extremely knowledgeable and very thorough.

The contractor did send email. They responded fast to emails. They set up an appointment. They called me about an hour before indicating that he actually will run in this a little bit late. So, I did appreciate that. As far as punctuality, they were on time. They did contact me. He is very professional. I would definitely use them in the future. Price point wise, it's pretty comfortable to other places. Even though their price point was a bit high, it's the speeding that they can get the project done that Impressed me.

Working with Scott and his crew was a great experience from start to finish. The first thing I liked about Scott was how responsive he was to everything, whether it was over the phone or email. My job often makes email the best way to contact me so it was refreshing to work with someone that could accommodate that. No time was wasted at any point during our project. They started when they said they would start and worked every day until it was complete. The initial removal of the existing landscaping was done in about a day, which was amazing to me considering that most of these plants had been there for about 50 years. Every day we came home to considerable progress. Even the estimate was done within minutes of looking at the property. We weren't planning on doing pavers at this point but as we got further down the road planning the project it was suggested by Scott and the price was very competitive compared to what we saw from others. It turned out to be a great idea and the crew was meticulous in getting the pattern perfect and making sure every detail was what we wanted. The only challenging part of the project was choosing the final tree that was going to go in front of our house. We wanted a palm and Scott tried hard to find us one but there wasn't anything available that met our needs perfectly. We were being fairly picky and again Scott was extremely accommodating, including meeting me at a nursery on the weekend to show me options. We got what we wanted on the third try and we're very happy with it. We had a few things come up during the project that were beyond the crew's control and they were always very quick to return to the job site for a small fix or whatever we needed. As a designer, Scott had some great suggestions based on the kinds of plants we liked. We had to make some adjustments based on availability of plants but we're very happy with what we get to come home to every day. Having done similar work at two other homes in different states and having a lot of mixed experiences with bay area contractors (often too expensive and very poor at the communication side of things), I can say that Scott and his crew are the only company that I would hire again immediately. We plan to do our backyard at some point in the next couple years and Scott will be the first, and probably only, person I call.

Very professional and showed up on time. This was for a back patio.

It went very well. My yard looks like a park. Scott the owner designed a pond and waterfall that is exactly what I was looking for. His employees, Manual and Javier installed everything and took great care to make sure it was perfect. I recently lost my husband and they used a stepping stone we purchased in Carmel as a focal point in the waterfall. Makes it very special. I would use them again and recommend them highly.

The work went well and the system works. We are very happy with Landscape Solutions and will have them come back for seasonal checks of the irrigation system.

The job went better than I could have imagined. Scott understood the ?complete picture? of our ideas and goals and was really a partner in the project. Scott was available and responsive as-needed. He even spent two Saturdays with me touring a stone showroom and a nursery. He produced lighting and planting plans as a part of his included services, and has been endlessly patient with me as I wrestle with the plants or material selection for each area of the yard, often settling on his original recommendation. Scott is kind and understanding of circumstances, and easy to communicate with. Fiscally, his bid prices are inclusive of all the little details that I wouldn?t think of and even the unexpected details. I was never charged extra for anything that I was unaware of or disagreed with. Scott does NOT ?nickel-dime? you, which as the project unfolds and you see how much work is involved, I REALLY appreciated on a daily basis. We did have several pieces of the project that weren?t in the original bid that were done on a time and materials basis, which I think is a more expensive route, but fair overall. Scott?s workers are great. Both in the work they do and their personalities and attitudes. This turns out to be really important when they are at your house every day for 3 months! Eliobert, the foreman, was particularly remarkable. He and his team worked every day from start to finish of the project. He is a jack-of-all-trades, laying stone, installing lighting, welding, plumbing, grading for drainage, detailed building/woodworking? and he did it all well. I really am impressed how the same crew can do all the various jobs so well. I am very critical of workmanship, too! The few times that I questioned the quality of a job, they were either already working on improving/replacing/doing it over, or else happily obliged. Eliobert was often knocking on the door to ask me about each design decision?from exacting the curve of the planting beds, to walking through the neighborhood to look at gate examples, to precise placement of sprinkler heads, which I really valued. I usually asked?and followed?his opinion; he has a lot of experience and I really appreciated his input. I hummed and hawed over each decision, but he and his crew were endlessly patient. There were several instances where they had to undo and redo work that they had just done for one reason or another. It was all such hard labor; moving the same pile of dirt several times? taking up the bricks they had just laid? but the crew maintained a positive attitude and didn?t even slow down. I was thoroughly impressed daily. I now have beautiful front and back yards. Scott and Eliobert gently guided my decisions along the way, and we are SO happy with the outcome. I was incredulous of the bid amounts when we shopped our plans around, but now it is clear how much work is really involved; Scott was very fair in pricing. I will continue to use Landscape Solutions for our outdoor needs in the future (they can do pretty much anything!) and recommend them to neighbors and friends without hesitation. This happens often, as we receive complements from people walking by on almost a daily basis. Having fully renovated our last 3 homes, and have thus worked with countless tradesmen and work crews, I can say that Landscape Solutions has been one of the best experiences all-around. These are your guys!

We were very happy with the design when it was presented and how it turned out. All our issues got addressed and it made the whole property look so much nicer! Scott came by several times to discuss progress and made sure everything was finished to our complete satisfaction. His crew kept us abreast of everything they were doing and would be prompt in discussing issues that would come up and proposed solutions for them. We have enjoyed the new garden ever since and would certainly hire Scott again!

The representative was professional, courteous and punctual. He took a lot of time to explain the proposed work and made detailed measurements. Unfortunately, the quote was 2x higher than what we were expecting.

As expected and promised. Scott was easy to talk to and work with through the project. He offered suggestions and has stood by the work. The sprinklers somehow clogged up at one point and he sent his team out to trouble-shoot and got them working again. We are considering having him come back out for some other minor improvments now that the lawn seems to have settled in well.

We had a large patio project that we'd been planning for a year, after we filled in the back yard swimming pool and were faced with a big blank space in the back yard. We worked with a garden designer for the patio design and then found Scott McIntyre through Angie's List to build it. Scott was very agreeable, had no problems with the design with and gave us a bid that was significantly lower than the other builder. He was also able to start the job quickly, so we chose him. He estimated that it would take a month to completion, but it actually took about six weeks due to changes we made in the process. We had two or three men who worked on our job who came Monday-Saturday and put in a full-day's labor. Manny, Javier and Albierto were very hard workers and very responsive to our concerns, though it sometimes took effort on our part to communicate with Scott. He was not always easy to contact, however he usually got back to us within 24 hours. He seems to be very busy, but I have to say that every question or concern that we had was taken care of, and Scott's usual response was "no problem," which turned out to be true. He and his team did a great job and we are very happy with the results. I would hire Landscape Solutions again if we ever had another garden job.

The provider never showed up.

I am very happy with the work. The landscaper (Scott McIntyre) was very knowledgeable and professional. He was prompt in returning my calls. The hardscaping work was of high quality and shown an attention to detail. A one-year warrantee was given for all work. Admittedly, I thought the price was a bit high at first, but after it was done I was glad I chose them. I went with a cheaper landscaper nine years ago with the the same yard and was never really happy with the results. I believe the higher price is worth the comfort of knowing that the job will be done well.

There was nothing we didn't like. We were very happy with his design, his workers, his responsiveness were all very good. He listens, he was communicative and he did good work.

They are highly rated on Angie's List and that is why I decided to call them. The person who came out was very professional, the job was done on time with quality and he was a good advisor. I had a good experience with them. Considering their quality I think the price was reasonable.

Overall very satisfied from start to finish