About us
Business highlights
51 years of trusted experience
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Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10% labor
Emergency Services
YesAccepted payment methods
Reviews
3.748 Reviews
Showing 26-48 of 48 reviews
Ariel H.
03/2016
appliance repair
+ -1 moreunknown
Description of Work: My small undercounter Sub Zero refrigerator (a 1995 vintage) stopped cooling. The technician from Wilshire Refrigeration came to diagnose the problem at a visit cost of about $100. I was told that I need a new compressor and it will cost $1200 to $1400 and I might as well replace the cooling coil for additional $600. I was promised a quote the next day. The quote never showed up. | |I did some digging on YouTube and found out that in many refrigerators typically the compressor does not completely fail but has a hard time starting due to age, mostly because these refrigerators are built without a compressor motor startup capacitor (to save few $$$) which will probably work fine for 10-15 years. Based on the YouTube videos, I bought a device (electronic motor starter)from Amazon (Supco RCO810 3 n' 1 START Hard Start Kit) for about $10 (vs $1,200 to $1,800 quoted) and installed it in about 1 hour including time to remove the refrigerator from under the counter. | |Now the refrigerator is working again like new!!! This company was trying to rip me off with no shame!!! Don't do business with them!!!
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$98
M L.
09/2015
appliance repair
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
alexandra G.
06/2015
appliance sales
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
c j L.
05/2015
appliance repair
+ -1 more.
Description of Work: Initial visit: identified the problem; ordered the part. |Second visit: replaced the deficient part. |Completely satisfied
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Yes, I recommend this pro
c j L.
04/2015
appliance repair
+ -1 moreunknown
Description of Work: Replaced a part in my refrigerator that was covered under warranty!
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Yes, I recommend this pro
Carlida M.
04/2014
appliance repair
+ -1 moreunknown
Description of Work: Unit is still making the humming sound. No remedy , was advised that sound is 'normal'. But unit was not this loud when we bought it new. I will have to call SubZero to complain.
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$98
craig P.
09/2013
appliance repair
+ -1 morewell
Description of Work: fixed ice maker on fridge
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Yes, I recommend this pro
$100
Regi B.
07/2013
appliance repair
+ -1 moreNever used them.
Description of Work: My Sub-Zero was taking on ice in the refrigerator. The serviceman came in and immediately said I needed an evaporator coil and quoted me a little less than $1300. He did no more than look inside the refirg to see the ice. I asked him if he needed to pull apart the refrig to look anywhere else and he said no. I asked him for a written estimate and he told me to call the office and they would have it. The visit was $98. I thereafter got a second opinion from Pacific Appliance in Granada Hills and was given the same diagnosis, in writing, after he took off the back panel of the refrig to confirm the problem. I was charged $45 for the visit which was waived because I had them do the work for $1054 which also included the replacement of a fan and light cover.
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$1,300
Judith W.
01/2013
appliance repair
+ -1 moreVery Efficient.
Description of Work: Replaced stainless steel top on new stovetop. Under warranty.
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Yes, I recommend this pro
mohammed H.
03/2012
appliance repair
+ -1 moreThey do excellent work.
Description of Work: They do appliance repair. They fixed a microwave.
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Yes, I recommend this pro
$250
Andrew W.
09/2011
appliance repair
+ -1 moreparts were replaced and it now works perfectly. tech showed up on time with a professional attitude and familiarity with the problem. he had the necessary parts with him and cleaned up after the job was completed.
Description of Work: sub-zero fridge was not keeping cold. freezer was allowing ice cream to melt. light bulb in freezer was broken.
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Yes, I recommend this pro
$375
Randolph B.
09/2011
appliance repair
+ -1 moreThey did a real nice job. They were quick, efficient, and helpful. I would use them again.
Description of Work: They did a repair on my refrigerator on a pipe that needed to be cleaned up.
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Yes, I recommend this pro
$100
ROBERT B.
09/2011
appliance repair
+ -1 moreThey were punctual and professional. I would definitely use them again.
Description of Work: They came on time, diagnosed why the fridge had shut down, and promptly fixed the issue. I would use them again.
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Yes, I recommend this pro
$350
Kailyn T.
02/2010
appliance repair
+ -1 moreOur SUB ZERO wasn't cooling properly and the freezer also did not seem to be working as well as it should. I had a really hard time finding a repair service that actually stocks SUB ZERO parts, so I was happy to find out about this company. We called yesterday afternoon and they came this morning. Ask for Gerry--he has been working on SUB ZERO's for over 20 years. He was extremely knowledgeable, was able to quickly diagnose the issue. He had the replacement parts in his truck so he was in and out in less than an hour, fridge fixed. At first I felt the pricing was steep, as the parts are marked up quite a bit and the labor is also very pricey ($175 for less than an hour of work). But honestly, it's a drop in the bucket compared to replacing ($6K or more). And peace of mind that their parts are guaranteed should any issues arise. I will definitely call them the next time we have an issue (but hopefully we won't!).
Description of Work: Replaced SUB ZERO condenser fan motor & blade.
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Yes, I recommend this pro
$400
Pamela S.
08/2009
appliance repair
+ -1 moreunknown
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Yes, I recommend this pro
BONNIE S.
06/2008
appliance repair
+ -1 moreThe amount seemed a little high. He originally told me the cost for the call would be $375 for the 1 1/2 hours for work. The job only took an half hour and I questioned the cost, since it didn't take as long as he estimated. He then broke down the charges. I wish he would have broken down the charges from the beginning.
Description of Work: The fixed my sub-zero refrigerator.
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Yes, I recommend this pro
$325
robin N.
08/2007
appliance repair
+ -1 moreThe guy arrived, then hemmed and hawed and said the only thing to do was buy a new door (more than the cost of a new fridge). Then asked for the water feed for ice maker to be connected, and he refused to move the refrigerator (to slide it out from the wall), saying that he wasn't allowed. So I did it in about 12 seconds. He spent far too much time there and charged was too much. They have a total monopoly on Sub-Zero, so feel they can charge Sub-Zero prices for rudimentary work, which would be the same no matter what fridge they worked on. Really insulting.
Description of Work: Needed to connect a water feed for ice maker, and asked them to check on fridge which wouldn't close correctly.
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$300
WALTER M.
02/2007
appliance repair
+ -1 moreMy initial call was promising; I got a reasonable estimate over the phone and knowledgeable answers from the service manager (BTW: most repair cost would not even give an estimate or range over the phone even on a specific repair). Rich the repairman arrived and informed me that the warranty on the 511 refrigerator was still in effect for another number of months (out of an initial 12 year warranty) and that the $800 or so estimate was then reduced to $484. Non-factory authorized repair places (such as Allen Edwards, also on Angie's List) told me it would be $1000 to repair. So, not only did they do a good job, but by calling the factory authorized repair shop, I paid less because they used the warranty that non-factory authorized repair persons never told me about.
Description of Work: Replacement of evaporator coil in Sub Zero refrigerator and related items, Freon and ancillary parts.
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Yes, I recommend this pro
$484
MEL S.
07/2006
appliance repair
+ -1 moreThe service rep, Mike Campochiaro, was very impressive and professional. He called two hours ahead to say he was delayed, but would still come sometime after 6.00 (on a Friday!). He was very well spoken, completely knowledgeable and professionally pleasant. His work on just on the R-12 recharge had the professional touch and care one might see from medical personnel. Excellent, trustworthy advice on options, approach to the manufacturer. Superb service and work.
Description of Work: Company referred for Sub-Zero refrigerator repair by Barretts of Santa Monica. Refrigerator (model 511, from 1994) chilling poorly. The service rep immediately understood and diagnosed the problem, a slow freon leak in the evaporator coil and then discussed clearly some possible steps for us. We chose an R-12 recharge now, understanding it was low pressure and very slow, allowing us to consider over the next weeks whether to replace the coil (on an older machine) or replace the machine.
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Yes, I recommend this pro
$125
AMY D.
11/2005
appliance repair
+ -1 moreTHIS REPAIR WAS A BIG RIP OFF! THE GUY DIDN'T EVEN TOUCH THE UNIT. EVERYTHING HE TOLD US COULD HAVE BEEN SAID OVER THE PHONE. HE DIDN'T EVEN DISCONNECT THE EXHAUST FAN, WHICH WAS TURNING ON AND OFF AT RANDOM. HE TOLD MY HUSBAND HOW TO DO IT. WE PAID $85 FOR NOTHING! THUMBS DOWN ON DACOR APPLIANCES, TOO.
Description of Work: REPAIR GUY WAS SUPPOSED TO FIX A DEFECTIVE COOK TOP EXHAUST FAN.
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$85
DELLA W.
09/2005
appliance repair
+ -1 moreOVERALL GOOD SERVICE. USUALLY PROMPT IN RETURNING CALLS AND COMING OUT FOR SERVICE CALLS. WORK IS PROFESSIONAL AND OF QUALITY. MAKE SUGGESTION ON ALTERNATE OPTIONS. PRICES ARE COMPETITIVE.
Description of Work: REPAIRED SUB ZERO REFRIGERATOR, REPLACED ICE MAKER, AND FREEZER DRAWER. CLEANED MOTOR AND COMPRESSOR AND GENERAL MAINTENANCE.
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Yes, I recommend this pro
$235
09/2005
appliance repair
+ -1 moreTHEY WERE PROMPT AND PRETTY RESPONSIVE, BUT YOU KNOW THEY CAME A YEAR AGO AND THE SAME PROBLEM WAS THERE. THEY HAD A DIFFERENT ANSWER TO THE PROBLEM THEN.
Description of Work: THE FRIDGE LEAKED, AND THEY PUT A NEW SEAL ON IT.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$250
07/2005
appliance repair
+ -1 moreTHE ONLY THING THAT UPSET ME WAS THE PRICE, BECAUSE IT WAS JUST A VERY SMALL PIECE THAT WAS NEEDED AND IT SHOULD NOT HAVE COST ME SO MUCH MONEY FOR THEM TO FIX MY DISHWASHER.
Description of Work: THEY REPLACED A SMALL PLASTIC PART FOR MY DISHWASHER.
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Yes, I recommend this pro
$120
- 1
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Contact information
19607 Prairie Street, Los Angeles, CA 91324
http://www.wilshirerefrigeration.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 1:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
A-48780
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Wilshire Refrigeration & Appliance Inc. is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Wilshire Refrigeration & Appliance Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Wilshire Refrigeration & Appliance Inc. does not offer free project estimates.
No, Wilshire Refrigeration & Appliance Inc. does not offer eco-friendly accreditations.
No, Wilshire Refrigeration & Appliance Inc. does not offer a senior discount.
Yes, Wilshire Refrigeration & Appliance Inc. offers emergency services.
Yes, Wilshire Refrigeration & Appliance Inc. offers warranties.
Wilshire Refrigeration & Appliance Inc. offers the following services: Sales & maintenance of refrigerators & food preservation systems
Don't see your need on our list of services? Give us a call to further discuss your needs!
Contact information
19607 Prairie Street, Los Angeles, CA 91324
http://www.wilshirerefrigeration.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 1:00 PM