West Coast Chief Repair, Inc.

The worst company ever!! They told us they charge 79$ for a visit but then sent us an invoice for 249$ and when we refused to pay it,they sent this to collection. I never agreed to pay 249$(only agreed to the 79$ service call amount) Be very careful with calling them out for service.

Was able to fix problem within 20 minutes . Expensive but got the heater working again . Tech was good .

No Integrity. Hired them to service a floor heater, and provide a quote for a second job at another site (so 2 different service techs). They could not get the floor heater lit, and provided a $2,400 estimate to repair (a new unit is $1,800). I went over the job site (we manage properties) and had it lit in 3 minutes. My handyman had a shopvac so spent an extra 5 minutes to clean it out. Working 100%. The second job was to relocate 2 AC Condensers on a small townhome. $6,000 estimate!? I reached out, a big supporter of small business - but other than a courtesy "we will review it" - NEVER heard back again. I conclude they make money on expensive pay to quote work, then make windfalls when an unsuspecting customer agrees to their un-needed or overpriced work. Stay away - you certainly can't do worse.

No Integrity. Hired them to service a floor heater, and provide a quote for a second job at another site (so 2 different service techs). They could not get the floor heater lit, and provided a $2,400 estimate to repair (a new unit is $1,800). I went over the job site (we manage properties) and had it lit in 3 minutes. My handyman had a shopvac so spent an extra 5 minutes to clean it out. Working 100%. The second job was to relocate 2 AC Condensers on a small townhome. $6,000 estimate!? I reached out, a big supporter of small business - but other than a courtesy "we will review it" - NEVER heard back again. I conclude they make money on expensive pay to quote work, then make windfalls when an unsuspecting customer agrees to their un-needed or overpriced work. Stay away - you certainly can't do worse.

They were kind and helpful

They show up and do the work and get it done.

He was very good, worked very hard.

I called and asked if they know and service wall ac units. I was given a quote of 1,200 to install a new ac unit as it could not be fixed or was not worth fixing it. But I hired another company and got it fixed for $200. I end up paying for the service call and another person to fix the unit.

Serviceman arrived on time. After careful inspection it was decided that the washer was functioning properly. No repair required.

Excellent Service.

Great service!

They were able to repair my old stove quickly.

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Good

Quick reliable service