West Coast Chief Repair, Inc.

appliance repair, holiday decorator, heating & cooling contractor,

About us

Based out of Los Angeles, West Coast Chief Repair, Inc., specializes in services, installations and repairs of all major home appliances and air conditioning and heating systems, including most brands and models. Our HVAC technicians are well-trained and have many years of field work behind them. We offer same-day service on most orders placed before noon. There is no extra charge for evenings, weekends or holidays. We are always in your area, so there is no travel charge! Whether you need new installation, routine maintenance or emergency HVAC repair service, you can count on us for all your home and business comfort needs.

Business highlights

29 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.11,527 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
24%
3
7%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.2
value
3.9
responsiveness
4.2
Showing 76-100 of 1527 reviews

Irene H.
08/2020
5.0
I would recommend this company to all my friends. Thank you very much to their technician Vadim who was punctual, precise, knowledgeable and highly professional. What a grate service! Irene H.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David H.
08/2020
5.0
one time and got the job done quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Donald P.
07/2020
1.5
They were the first one that called and when they arrived said that I needed a new compressor. As the rental was without AC during a hot period I hired them without getting some other estimates which turned out to be a lot more expensive at over $3000. My mistake and one I would not make again.

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
2.5

$3,100

Beatrice G.
07/2020
5.0
Great service, took pictures of problem because I could not see it for myself and after repair showed work done. Also gave very good advise about another repair needed caused by first problem. Great, fast service. Both repair person and office personnel were wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn H.
07/2020
5.0
I was apprehensive about hiring an AC repair company online but called West Coast Chief Repair because they had over 1400 reviews and the ones I read were positive. The repair person, Vlady called at the time scheduled and said he was running behind which was fine. He quickly diagnosed the issue and fixed it. He was in and out very quickly and would definitely recommend them. I will use West Coast again for annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann S.
07/2020
5.0
Great tech with good intuition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathryn E.
07/2020
2.0
I received a timely response Service tech was polite and knowledgeable He said his company would order the part needed and I would receive a call the next day Since the next day was Saturday I was not surprised by no call Tues of the following week still no call so I called and spoke with a lady who said my part had been ordered and I would receive a call when it arrived Wed of the next week I called again and was told that an email had been sent with an estimate for the work I did not receive an email. I canceled the job and hired another repairman. Poor communication.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
3.0


Kit F.
07/2020
4.5
Diagnosed the problem quickly & repaired it promptly—would definitely use again for issues with our floor furnace.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Ellen A.
07/2020
3.5
It turned out that the problem we had was simple to solve. They were definitely **johnny-on-the-spot** and solved. I liked the efficiency and professionalism of the company.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$150

Mercedes V. D.
06/2020
5.0
From the moment I first contacted them to the last moment they finished, they follow up with every single detail to finish; they do listen to my needs and concerns. Mars the Technician is one of a kind of man that care to satisfy the client and finish an excellent well done job! I'll recommend this place a 100%

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy D.
06/2020
2.0
My oven needed a part. I havenâ t heard from the company since. Even after several attempts to communicate with them.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
0.5

$65

D L.
06/2020
5.0
Speedy and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alex A.
06/2020
5.0
Very quick to resp0ond and had an appointment the next day. They called 30 minutes before arrival. They checked the AC condenser replaced the capacitor and recharged the unit. AC working again as expected. Good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$270

William A.
05/2020
4.0
Very nice repairman. The only difficulty I had was understanding him. He had a very thick accent, but did his work diligently and priced his work fairly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$265

Christopher J.
05/2020
5.0
customer was so satisfied with the job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald D.
05/2020
0.5
He showed up, looked under the unit, took the temperature of the freezer and refrigerator then said he could not help me and to throw the refrigerator away. That took all of 4 minutes and we paid him $65.00 for showing up. Horrible service and value.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$65

Jim M.
05/2020
4.5
Sent a techincian, scoped the job, ordered the parts and actually showed up ahead of schedule time, which we were able to accommodate it. Disassembled the washer and repaired it quickly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Leslie N.
05/2020
N/A
They did a good job.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0


Michael F.
05/2020
5.0
They are good and fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert V.
05/2020
5.0
Fast response. Great customer service. Honest service technician. Give them a try.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dori V.
05/2020
5.0
They were prompt in calling me initially & the guy gave us good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$699

Jeffrey K.
05/2020
4.5
Fixed the problem. Thank you.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

evan m.
05/2020
3.5
They were fine. But he did not even have to look at my fridge. As SOON as I said the freon had a puncture I fixed he said it was basically garbage. That means someone could have just been a *good-guy* during this pandemic and just answered a SINGLE SIMPLE QUESTION over the PHONE and would have 45. More dollars to put towards a new fridge to stockpile some food during this madness. Thanks. But really, no.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
2.0

Yes, I recommend this pro
$45

Contact information

355 North Fairfax Avenue, Los Angeles, CA 90036

www.chiefappliance.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Licensed*

Trade License Number
44652
Trade License Locale
CA
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

appliance repair,
holiday decorator,
heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

West Coast Chief Repair, Inc. accepts the following forms of payment: CreditCard
No, West Coast Chief Repair, Inc. does not offer free project estimates.
No, West Coast Chief Repair, Inc. does not offer eco-friendly accreditations.
No, West Coast Chief Repair, Inc. does not offer a senior discount.
Yes, West Coast Chief Repair, Inc. offers emergency services.
Yes, West Coast Chief Repair, Inc. offers warranties.

Contact information

355 North Fairfax Avenue, Los Angeles, CA 90036

www.chiefappliance.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM