West Coast Chief Repair, Inc.

Reviewed the problem quickly and then commenced to fix it. Very impressed.

No follow thru.

Nice

He went under my house to examine the furnace. Based on his assessment the furnace is useless. Note, before the gas was turned off for fumigation purposes, the furnace worked without fail on a daily basis. When the SolCalGas Technician said he could not turn on the furnace, I was encouraged to an expert to examine the furnace. I am going to seek the opinion of another floor furnace expert.

Sergei did a great job on the annual maintenance! He was through and was very professional. He was also happy to share the details of what he was doing and how all the components fared. I won't hesitate to hire them again.

Serg from West Coast was excellent. Very knowledgeable, friendly, and he repaired our furnace issue quickly. I would absolutely recommend hiring West Coast. I feel we were charged a very reasonable price, plus they took the cost of the service call off the repair cost.

The repairman went over and above with the repair and was very personable with everything needed.

I would definitely use this company again. The technician was very knowledgeable, and fixed the problem without costing me a lot of money. Very happy

Technician was prompt and professional.

The pilot on my wall heater would not stay lit. The technician whose name is Walter, arrived on time. He was courteous and professional. He diagnosed the problem quickly and did the repairs efficiently. He had the new parts I his vehicle and he tested the pilot several times to make sure it worked before leaving. I would use West Coast Repairs in the future.

Customary to wait on final payment to pay for completed work. Diagnostic charge applied to final bill amount.

Great!

Wonderful

Repair was done quickly, and the price was average for the area and need.

They are rude and unresponsive and no one can give me any information on whether they even ordered the parts yet. I have been trying to get this fixed since 9/1.

They did a good job!

Quick , effective

Do not use West Coast Chief Repair aka Chief Appliance. If your Home Warranty company is booking them for a repair you can decline and ask for another company. Our Air Conditioner went out in September 2019. We paid $1465 and the Home Warranty company paid approximately $5000 to have a new system put in. Sometime in 2020 we saw water marks on our ceiling in the guest room but the Air Conditioner was in the attic at the front of the house and the thermostat was in the hallway, so it did not occur to us that it was coming from the air conditioner. Being in the middle of the pandemic and suffering two deaths in the family, water marks on the ceiling were not our first priority. We thought we had caused it by spraying water on a wasp nest outside the house and so waited until we were ready to do a remodel to do anything about it. We are now remodeling the guest room and when our contractor tore out the ceiling he discovered that the condensation tube was not installed correctly and was leaking. When I called West Coast Chief Repair, Sean Zovk said there was only a 90 day warranty and that since it passed inspection by the city that it must have been fine. He said they could send someone to look at it for $75 and then we would have to pay for the repair. They would not pay for the ceiling that we had to have replaced. I spoke to Ashley later who offered to waive the $75 fee, but it still would have had the same result. My contractor fixed the problem in 5 minutes, but we now have to pay to have the ceiling replaced. So my warning to you is to ask about warranties and to inspect the work yourself. There was so much insulation in the ceiling that the water marks did not show up until after the warranty period was over. A 90 day warranty is not long enough for an expensive repair like replacing an air conditioner.

Akop from West Coast Chief Repair was there on time, and was able to troubleshoot the problem quickly. The cost seemed reasonable and he was finished and my A/C was working within 45 minutes! I was very happy with the service and I will recommend this company.

Very efficient. Delivered on time and money.

These guys were great. Came and fixed up my old a/c system and did it fast and at a reasonable price. The tech was a total pro. Very happy

This company is a scam. On the phone, I asked to make sure the service and repair window A/C systems. They said it was a $65 service fee that is deducted from any parts and labor if we decide to do the repair. The tech came out turned on the AC and put his hand on the radiator for a couple of minutes and hands me an invoice for $800 to replace the AC. He said the coolant is low and they do not recharge these systems. I paid the $65 to send him on his way and I will replace the system myself for under $500. ****Edit**** The business owner and I talked. So while I do not fully agree with their business practices, he issued me a refund so I have updated my rating. TOTAL SCAM!!

I am satisfied, job well done.

Be sure to watch service pro pack his belongings and have exact change or they will take your money.

Armand was direct, fast and competent...and wasted no time finding and fixing the problem.