Trash Bin Rental

Scheduled service and was assured that the dumpster would be dropped off between 8am and 12. I had a crew of workers scheduled to work and now just a costly mistake on my part to trust a small family run business. When I called and asked where my bin was, they told me they texted me a message informing me of them not able to drop off the bin. No message received. A professional company would have called me to explain what was going on. The guys response on the phone was"What do you want me to do, I texted you we were not coming?" Very rude and unprofessional. Informed him that I was going to write a negative review on Angie's List, and he told me to "go ahead and do it". Ok, here it is, hope it helps others from avoiding any problems in the future.

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great

Good

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David responded very quickly to my service request. Gave me all the details over the phone, no games. Dumpster was delivered exactly on time, and was hauled away with no fuss. Price was exactly as quote. I would absolutely use them again for my next dumpster rental

I called Dustin at Budget Disposal, and he was very nice and by far the least expensive. In addition, he did quote me for only one week, as all the other companies did. He was flexible about the time frame. His delivery person was very pleasant, helped me pick out a good location to place the dumpster, and was patient when I was indecisive. The only reason I gave one point off for quality, is that the dumpster itself, while perfectly usable, looked like it had been through h*** and back, but it was not particularly an issue for me.

went according to plan...delivered on time and picked up on time. returned calls promptly

This company provided me with a very reasonable rate for renting a 40 yard (large) bin for 10 days. I had a little trouble connecting with them to confirm the date of delivery. The delivery person came exactly on time and was very professional. I told him it was important that the bin be removed on a specific date. He said to call the phone number. When it came to the date of pick up I did call and made several subsequent phone calls but the bin was picked up a few days later than specified. The person I spoke to on the phone was very professional and did answer the call personally. My only problem was the delay in pick up but the overall experience was good.

Overall, I thought the dealings with this company was fine. The only glitch was that we had called to have our second bin picked up after about the 14th day because we didn't want to pay for extra days (which would've been another $20/day). They didn't come to pick up the day they were supposed to but that really didn't matter to us as it gave us more time and breathing room to fill up the second bin rather than rushing to have all trash gathered and dumped in. So, I had to call them again and they picked up at the next scheduled day and appropriately didn't charge us extra. Oh, one thing that I did find odd was that their receipt gave a different company name of "Rent A Dumpster" and a different phone # of 818-885-8000. I had called that alternate # when I had them come pick up the first bin, but it was a strange number that ultimately hung up on me. So, I went back to the original phone # listed on their website and that was fine. I suspect that "Rent a Dumpster" may just be a local company that "Trash Bin Rental" contracts with to provides services but I'm not sure about that.