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The Urban Lumberjack

Tree Service, Landscaping

About us

Hi! I'm name is Steve Marshall my tree care company is called The Urban Lumberjack. I'm an ISA (International Society of Arborists) Certified Arborist with 31 years experience in the Southern California tree community. Speaking frankly, I believe that more harm is caused to trees by excessive or needless pruning than is caused by neglect. We strive to give you an honest opinion of what is in your tree's best interests - which is often to leave them alone - and to provide quality service for a competitive price when attention to your trees is called for. My crew and I pride ourselves on leaving your property cleaner than when we arrived as well as taking the time necessary to treat your trees to first-class care. We work throughout Los Angeles county and the surrounding areas. Please check my website at TheUrbanLumberjack.com for more information on our services and philosophy of tree care - and thank you for considering The Urban Lumberjack. PS - I'm now also TRACE certified, which is an acronym for Tree Risk Analysis and Comprehensive Evaluation. This certification is rewarded to arborists who undergo an extensive program and pass a rigorous test demonstrating proficiency in recognizing and analyzing signs of structural hazards in trees and is a right handy thing to have.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Tree evaluation, analysis, planting, pruning, trimming,topping cabling, bracing, removal, Fruit tree and palm tree services

Services we don't offer

Please ask for details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7138 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
7%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 126-138 of 138 reviews

LISA C.
04/2014
3.0
tree service
  + -1 more
unknown
Description of Work: Trimmed a large eucalyptus tree. Went well. Have never used an arborist before so I can't compare the service to anything else.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$800

J H.
04/2014
5.0
tree service
  + -1 more
unknown
Description of Work: I called with a question about trimming a giant palm tree in our yard and was called back promptly and all of my questions were answered fully and ultimately I was told that the work I wanted to do would be unncessary. I was relieved, reassured and admired his honestey and patience.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Brigitte D.
04/2014
5.0
tree service
  + -1 more
Well!
Description of Work: Answered immediately when we called about a tree that is not doing well. Gave sound, free advice over the phone, took his time explaining what we could do first, to see if the tree would be doing better and without him needing to come and visit. If I ever need someone to come out, it will definitely be the UrbanLumberjack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adina L.
12/2013
5.0
landscaping, tree service
  + 0 more
.
Description of Work: I used Urban Lumber Jack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine W.
10/2013
4.0
tree service
  + -1 more
N/A
Description of Work: After purchasing a Big Deal, he came to my home to discuss what would be included. It turned out to be a waste of my time because the additional cost to get the job completed was very expensive relative to other quotes. To his credit, he refunded my Big Deal purchase.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$400

Luana D.
01/2013
5.0
tree service
  + -1 more
mov
Description of Work: Took out some very over grown bushes and two trees. Trimmed a neighbors tree off our garage roof. He had his team out here within a few days and they were efficient and neat. All the debris was gone and it looked very clean. The owner came out himself to remove the stumps and to make sure everything was done to our satisfaction. We had a lot of questions about trees we were thinking of planting and he was very helpful. We have used him before at a house we owned before we moved to current location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Brad W.
01/2013
5.0
tree service
  + -1 more
X
Description of Work: The Urban Lumberjack came to my property to bid on a one to two thousand dollar project. He declined the work, citing legal restrictions and, in the process, saved me from a potential fine upwards of $15,000. I was impressed with his knowledge, his professionalism and his ethics. Before leaving my property, he noticed a magnolia tree that wasn't doing very well. He pointed out that the tree's roots were strangling each other and told me this was common among magnolias. He recommended allowing him to do a little work on the roots of the magnolia in order to restore it to health. It cost me $60 and saved me thousands! I highly recommend The Urban Lumberjack!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Shirley D.
12/2012
5.0
tree service
  + -1 more
.
Description of Work: After a few misteps from both of us, (change of times and dates, flu,bad weather) they did an exellent job of getting the tree down from a very tricky place. they made a difficult job, easier and cleaned up after themselves nicely, they even came back after a couple of months to cut the stump as low as could be cut, now you dont notice the stump amongst the brickwork

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$426

Greg B.
12/2012
4.0
tree service
  + -1 more
It went well
Description of Work: I had two small tress removed. Since it was a small job it was harder to schedule. The owner was very knowledgeable and professional, but a little expensive. There was some confusion after the job but the owner came right away and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$400

Amit N.
12/2012
5.0
tree service
  + -1 more
Great.
Description of Work: The representative arrived on time and was very helpful even though we were out of his service area. The advice he was very good and I am glad we followed his recommendation. The logic that he gave for his recommendation made total sense. Also, recommendation on what we could do to improve the health of the plants and trees and what we could plant was help. He was very nice to talk and spoke exceptionally good english. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry B.
08/2012
5.0
tree service
  + -1 more
Excellent!
Description of Work: The head arborist came to assess my tree situation. He was very honest and fair. I didn't hire him because he pointed out that the tree in question was the city's ... Thanks to the Urban Lumberjack I didn't have to spend unnecessary money. He also assessed a couple of other trees. When I need tree service, I would highly recommend him!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
05/2012
4.0
tree service
  + -1 more
All went fine.
Description of Work: Hello, The Urban Lumberjack came to my home and suggested I call an arborist, which I did. It was concluded that the Urban Lumberjack's services were not needed at my home. I request a full refund as no services were performed. Thank you.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Urban Lumberjack
The customer's review is generous and appreciated. It does, however, contain an unintentional inaccuracy when he states that I suggested he "call an arborist". I am an arborist (an ISA certified arborist, in fact). However, upon understanding the nature of his tree problem, I recommended that he contact National Arbor, a firm which specializes in healing sick or infested trees. This firm is highly respected in their specialty and I refer clients to them if it seems appropriate. I hope they were able to help his trees back to health,vigor and a long life.

Rosalie M.
12/2011
5.0
tree service
  + -1 more
Steve is the man!!
Description of Work: Steve is very knowledgeable and professional, as well as entertaining. He pruned four of our trees and cut down two others. I would gladly have him back, and wouldn't hesitate to recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

5937 Great Oak Cr, Los Angeles, CA 90042

www.theurbanlumberjack.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping

FAQ

The Urban Lumberjack is currently rated 4.7 overall out of 5.
The Urban Lumberjack accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, The Urban Lumberjack does not offer free project estimates.
No, The Urban Lumberjack does not offer eco-friendly accreditations.
No, The Urban Lumberjack does not offer a senior discount.
Yes, The Urban Lumberjack offers emergency services.
Yes, The Urban Lumberjack offers warranties.
The Urban Lumberjack offers the following services: Tree evaluation, analysis, planting, pruning, trimming,topping cabling, bracing, removal, Fruit tree and palm tree services
Please ask for details

Contact information

5937 Great Oak Cr, Los Angeles, CA 90042

www.theurbanlumberjack.com