About us
Business highlights
75 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
3.17 Reviews
Showing 1-7 of 7 reviews
Tara V.
09/2009
plumbing
+ -1 moreI called Surfside for some minor plumbing repairs and left a detailed message with the woman who answered the phone. Three days later no one had called so I called back. They didn't have record of my first call so I left the information again. To this day, now 3 weeks later, still no one has called me back. I contacted Bryco Plumbing instead and they came within 2 days to fix the problem.
Description of Work: See below. Date above is date I initially called. No work was performed.
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Carla K.
05/2009
plumbing
+ -1 moreThe man was a total crook. Harry, the owner, charged me over $6,000.00 to replace a hot water heater that was under warranty. I was so shocked that I must have been crazy to have paid this but I did. When I calmed down I tried to talk to him but that failed as he ignored all my calls. I finally had no recourse but Small Claims Court which I pursued and won a judgment which I am still attempting to collect. We have another court date this month. It has been a great inconvenience but a necessary one as I would like to protect others from this deceitful individual.
Description of Work: I contacted Surfside Plumbing because the hot water heater in my Town House was leaking. Harry replaced the old one with a new one as it was still under warranty. The job took about 5 hours as he had forgotten some parts and had to leave his two helpers alone with me while he went to the store. He never gave me an estimate as he said that it was warranty work.
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$6,000
Carla K.
12/2008
water heater repair
+ -1 moreThe owner of Surfside Plumbing, Harry Steinneger was very pleasant in the beginning but turned into a monster at the end. I was foolish not to get an estimate from him in the beginning as he was deceptively believable and charming. He did perform the work properly, but charged me about $1,500.00 and hour for the approximate 4 hours that it took him to change out my hot water heater. I have informed the Better Business Bureau about this and have filed a complaint with the California Contractors State License Board. I received notification from the Board yesterday that they have sent him a violation letter and that if he does not pay my judgment, his license will be suspended.
Description of Work: I was charged over $6,200.00 to replace a hot water heater in my Brentwood home that was under warranty. I thought that the price was high, but Harry (the owner) assured me that it was a fair and STANDARD price. I am an older, single woman and I paid the amount. He NEVER told me what the cost would be prior to doing the work. The end result of this nightmare was that I took him to Small Claims Court last week and won a judgment against him. I produced specific evidence that contradicted several of the statements that he made under oath. The judge thought that his story was weak and that his testimony was so full of lies, he awarded me even more money than I asked for.
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$6,209
MARK & KATHRYN S.
07/2006
plumbing
+ -1 moreResponse was prompt, but no follow through on the repair.
Description of Work: They were called because we had a leak in the tub, and a broken tub assembly. They promptly sent a repairman, who said he was a friend of the owner--that his friend needed help and so he arrived. He said the leak derived from a shifting in the grout over time and that we should call someone to re-grout the tub. We did immediately hire a tile company to grout, and they repaired the leak. He said he would order a new tub assembly, and that it would take approximately 3 weeks to come in. I found this unusual because the brand is Kohler, which is readily available. That was on May 12. I called today to follow-up (I had been out on vacation and then had illness of a family member that we had to attend to). The "friend" who had been sent out had not ordered the part. Surfside knew nothing of it, and rather than offering to order it now, told me to go to Snyder Diamond's and get it.
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$79
Response from Surfside Plumbing & Rooter
MARC A.
04/2006
appliance repair
+ -1 moreThe owner was responsive and smart. He sub contracted the service call to another man. The guy showed up promptly and did fix the appliance properly. I was satisfied and appreciative of the work being done on a weekend though the price was too high. I hadn't asked about the cost beforehand so it was partially my fault, other than that I would call surfside again
Description of Work: I called Surfside on a Sunday to see about having water pumped from my basement and also some hoses had broke on the back of a washing machine.
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Yes, I recommend this pro
$250
Response from Surfside Plumbing & Rooter
TOM D.
01/2006
drain cleaning
+ -1 moreHarry was terrific-prompt, courteous, efficient, and knowledgeable. And fun to talk to ....
Description of Work: Cleaned my drain pipes.
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Yes, I recommend this pro
$80
Response from Surfside Plumbing & Rooter
WENDY A.
11/2004
drain cleaning
+ -1 moreOVERALL, A GOOD EXPERIENCE. THEY WERE VERY PROFESSIONAL.
Description of Work: THEY CLEANED OUT THE MAIN DRAINAGE SYSTEM IN THE FRONT OF THE HOUSE.
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Yes, I recommend this pro
$125
Response from Surfside Plumbing & Rooter
Contact information
13113 Rose Ave, Los Angeles, CA 90066
http://www.surfsideplumbing.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Appliance Repair,
Mold Testing & Remediation,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water & Smoke Damage,
Home inspection
FAQ
Surfside Plumbing & Rooter is currently rated 3.1 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Surfside Plumbing & Rooter accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Surfside Plumbing & Rooter offers free project estimates.
No, Surfside Plumbing & Rooter does not offer eco-friendly accreditations.
Yes, Surfside Plumbing & Rooter offers a 10% senior discount.
Yes, Surfside Plumbing & Rooter offers emergency services.
No, Surfside Plumbing & Rooter does not offer warranties.
Surfside Plumbing & Rooter offers the following services: Plumbing - Hydro Jetting, Sewer Cleaning, Drain Cleaning, Irrigation Systems, Boilers, Re-piping, Grease Trap, Remodeling - Kitchen & Bathroom, Sewer Lines, Sinks, Faucets, & Low Water-Pressure Problems.
Contact information
13113 Rose Ave, Los Angeles, CA 90066
http://www.surfsideplumbing.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day