Signature Garage Doors and Gates Inc

The two technicians were very courteous and professional, they installed a new garage door opener, and explained the features of the remote control.

He called back immediately and came out the next morning. Gave me two options of which I went with replacing it as opposed to repairing it. He also did a free service on the entire garage and was done in less than 2 hours. Great experience! He came out wi

Went well. The technician Gidi some trouble shooting, fixed hinge, track and replaced sensor within an hour. He was very professional and helpful with understanding the problem and the solution.

They were really fantastic. I don't remember the price but it did not stick out to me as unfair.

Called signature Garage Doors & Gate repairs and set up a appointment for a second opinion. They came out (they did reschedule the first appointment saying they had an emergency) and determined that the problem had nothing to do with the expensive control panel, rather it was a part in the arm that need replacement. The total cost was only $195. So pretty amazing considering the first company said it was a $1,100 job!

The guy called when he was on his way, did his job and cleaned up. Very nice

I contacted Signature for their quote on a replacement gate motor. They insisted on inspecting the gate and existing machinery before quoting a replacement. The next morning they were at our building, did a thorough inspection of the old motor, which was on its last leg, and recommended options. We had a quote by the end of the day. Later in the week, they installed a new All-o-matic gate operator. They showed up on time, installed the machinery and tuned and adjusted the gate. It has never worked as well as it does now. Excellent work.

They did fine. They just did the tune-up.

Discussed by phone with the vendor what was to be included in the service and determined it was not what I expected or wanted. I was able to get a full refund prior to the start of any work.

They did great. Good customer service and the service tech was fabulous. Very professional. Work was done fast.

I called Signature Garage Doors Inc. on Sunday evening and was able to get an appointment for the next morning. The technician made a special effort to arrive in time to replace the springs and balance the door for me to make a 10 AM appointment. Five stars all around.

Uzi showed up early and did a professional job. He quoted me prices for items I inquired about but did not pressure me for further work. I was very pleased wit this company.

Since the door was in good shape there was little for him to do but lubricate it. He indicated that my torsion spring probably had a couple of years of life left in them which sounded about right based on when they were last replaced...

it was falling down. Repeated calls to that original contractor went unreturned! Fortunately, we were able to get our cars out of the garage and they stayed on the street that night. BUT THE DOOR WAS DOWN, even if non-functional at this time. It was a VERY HOT night -- and my wife and i were just glad we could get someone out that same evening to help us. Ralph was a wonderful workman. He explained exactly why the door had failed and half-way collapsed. It was not the door it self (which I had paid $900 for) but the supporting springs and structures, which that installer should have noticed and replaced. Ralph and his brother-in-law returned the next day. (A two-man job.) Earlier than the appointment and completely REHABED the supporting structures and FIXED OUR GARAGE DOOR! Warranted for a year, but unlikely it will be coming down anytime in the next 10 years minimum! Everyone knows how had it is to get RELIABLE AND PROFESSIONAL help when you need it. The owner reassured me when I was at first panicked and skeptical that they could get someone out that night. He told me YOU ARE IN GOOD HANDS! And was that true! It was actually 8:00p.m before Ralph started and 9;30p.m. when he left to drive an hour back to his home in CHATSWORTH -- at least one hours drive.

Contacted Signature Garage Doors for service on two garage doors. The representative I chatted with prior to purchasing the special was very nice and helped instruct me that I needed to purchase 2 specials since there were 2 doors to be serviced. After the purchase she was very helpful in scheduling an appointment quickly. The service technician serviced the doors and they work better now than when they were new. My only criticism is that at the time of the service I felt like I was being made to feel guilty for purchasing the special and that they loose money on those. Not sure if it was meant to make me feel like I got a good deal but I was a little take aback. Overall the experience was great except for that and I would use Signature again for my next service.

.The two men showed up promptly on the day and time arranged. All went well untilI I was told that the door opener was not capable of opening the new Motor Lift and that a new one plus remotes would have to be purchased. This was a suprise that I was not expecting. I felt it should have been advertised in the "Big Deal" as something that might be needed. The guys also had trouble programming the new remotes.They were working when they completed the job; but not when I went to use it an hour later. I promptly called the company and the owner was here first thing next morning and corrected the problem which has not occured since. The owner was very concerned that I was not happy with the previous day's work and made sure everything went smootly before he left. Because of him I would recommend this company as he obviously cares that a job is done right.

I had some trim added to both my heavy one piece garage doors. They came out on a Sunday which I guess is just another work day for them. The repair guy was on time and very nice. I showed him the problem and he did a quick adjustment on both doors that solved the problem. He told me about some upgrades to motor and spring in the future if they ever become needed with not the least hint of trying to get me to do it now, even after I said I'd upgrade if it was needed for safety or longevity. He assured me they should be fine all things being equal. He started to apologize for having to charge me above the basic service call. I cut him off. Imagine him apologizing for getting paid to come out on a Sunday and doing work I called him about! These are the guys!

The garage door did operate much smoother and quieter after the service. My only complaint is grease or oil dripped down on my car from the opener unit for a while afterwards.

Everything went great. The scheduler was friendly and professional. The technician, Uzi, arrived on time, was a pleasure to deal with, and did a great job. We are very happy.

The representative was on time and diagnosed the problem right away. He checked the availablity of the part and was able to get it and return within the hour. Very efficient.

I had my garage door break a cable and fall off track 1st thing in the morning. I called 3 other garage door companies to schedule and they could not schedule for at least a day. My call to Signature was after 12:00 and they were able to schedule the same day and actually came out within 2 hours. I was promised a call 30 minutes before the technician arrived and he called as promised. The job was completed professionally and in a timely manner. I am very pleased with the work performed.

They arrived on time and replaced the spring quickly.

Signature Garage Doors and Gates completed all services completely and thoroughly. Importantly, they did not try to "overdo" the job and recommend unneeded repairs. They were professional, accurate, and delivered on time services. We will use them in the future for servicing and upkeep of our garage door twice a year.

My experience with them was good. They did a good job.

They did the service but I had to call to call them back a second time. They were very nice to work with and they were prompt with service. The cleanup, scheduling, and people were all fine.