Very professional in the beginning, impressed by punctuality and work ethic. Requested payment for work done before the job was complete, then never came back to finish. Called him, said he was in the middle of another job, but was not going to return to finish and hung up on me. Very disappointed that (1) he never finished the job he agreed to, (2) left without telling me he was not planning to return, leaving us in the lurch.
Description of Work: Rescreen exterior windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0
$600
Keith S.
02/2016
5.0
screen repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Stephen P.
02/2015
4.0
screen repair
 + -1 more
They forgot about me. No one ever called to tell me whether my screen was ready for installation. I forgot about it and a month went by before I remembered to call. They said my invoice was placed in the wrong pile. Otherwise, the work was good.
Description of Work: Replaced a missing window screen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$50
adrian G.
10/2014
5.0
screen repair
 + -1 more
The Technician was polite and professional. He installed the garage door opener in a timely manner and did a great job. The unit was different then the one I was described on the phone but it works and we are pleased with it. We have not had any issues with it. We will call them when we need any garage door services. The unit is very expensive for what you get, the opener and wall controller with two remotes, would have been a plus to get a wireless controller for the house being that its a detached garage and we have to either carry the small remotes are keep going to our cars to open the garage.
Description of Work: Removed the broken unit and installed a brand new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
Vicki P.
10/2014
1.0
screen repair
 + -1 more
Screenmaster made an appointment to do the work but never showed up. They never returned my subsequent call. They did nothing, in other words.
Description of Work: I called Screenmaster and discussed what I needed to be done. It was about $500 worth of window and screen replacements. She gave me an estimate and I agreed to it. We scheduled the work at the earliest date they could do it--a week from then. The day came and they did not show up. I called and left a message with my name and phone number about an hour after they were due. To my great surprise, they NEVER called back! I find this reprehensible behavior. I wasted an entire day and never even got an apology.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Roland P.
06/2014
5.0
screen repair, replacement windows
 + 0 more
I am very happy with the service and quality of work that Screenmaster provided. They showed up on time and custom-built all the screens from scratch on site, since my house is old and none of the windows are a standard size. Some windows needed special attention due to large or unusual size, or because they were difficult to access or didn't open completely. All of the screens came out looking great. They are high quality, and fit very snug in the window frames. No more bugs coming in the house, just fresh breeze now!
Description of Work: Built and installed new screens for 22 windows (all windows in the house).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,045
Stephen P.
05/2014
5.0
screen repair
 + -1 more
No problems.
Description of Work: Re-screening.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15
Robert K.
04/2014
5.0
screen repair
 + -1 more
unknown
Description of Work: We replaced our bathroom window with new frosted glass. They had a good selection of glass and they took the time with us to choose.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Jennifer G.
02/2013
5.0
screen repair
 + -1 more
unknown
Description of Work: Excellent experience! I was lucky enough to notice the Screen Master truck on one of my dogs walks -- and when I needed a custom screen for the crawl space of our house, I gave them a call. Great customer service & the job was done so quickly. We plan to use them again for future home projects. I would highly recommend them without hesitation. Thanks for the great job!
Rating Category
Rating out of 5
Yes, I recommend this pro
David L.
09/2011
5.0
screen repair, sunrooms, replacement windows
 + 1 more
It went as well as I could ever ask for.
Description of Work: ScreenMasters enclosed my porch with beautiful, custom sliding screen doors. They look beautiful and are perfectly functional. They did exactly what I asked them to. I needed an enclosure quickly and they did the work almost immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
DALE K.
09/2008
5.0
screen repair
 + -1 more
It was a husband and wife team. They did good work and cleaned up after themselves well. They showed up on time. They did a nice job and I was very happy.
Description of Work: They re-screened some window screens and made some new screens.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Screen repair,
Windows,
Sunrooms and Patio Enclosures
FAQ
SCREENMASTER DOOR & WINDOW is currently rated 4.5 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
SCREENMASTER DOOR & WINDOW accepts the following forms of payment: Check,MasterCard,Visa
Yes, SCREENMASTER DOOR & WINDOW offers free project estimates.
No, SCREENMASTER DOOR & WINDOW does not offer eco-friendly accreditations.
No, SCREENMASTER DOOR & WINDOW does not offer a senior discount.
No, SCREENMASTER DOOR & WINDOW does not offer emergency services.
No, SCREENMASTER DOOR & WINDOW does not offer warranties.
SCREENMASTER DOOR & WINDOW offers the following services: screen work, windows, patio enclosures