Rooftoppers Inc

Paul came out with his lead man for an estimate. This was a repair not replacing the entire roof. He replaced a roof on another building 4 years ago. Once again this job was done in time stated. Fernando ran the job. His crew was professional. There was not any mess left behind. Communication was very good. I couldn’t have asked for better service. I have used Rooftoppers for the past 20 years. Always great. Prices more than competitive. What makes them stand out is the quality of the work, the cleanliness of the job site and the workers are not derelicts. And the boss is my favorite. Paul is a pleasure.

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These guys sounded perfect for the job I needed done. I called, talked to a receptionist, was told someone would call me back about giving and estimate. No one ever bothered contacting me. That's just rude!

When thinking about a big job, you get numerous estimates from sources such as Angies List, friends' recomendations, or roofing supply store references. You are apprehensive about the choice for signing a contract, and only feel some relief when you spent time with the company rep, and then talking to the crew foreman of the contractor. Rooftoppers' proposal contract was in the middle of the price range of my estimates, and had a good recomendation from a friend and neighbor, as well as good reviews on Angie's List. The tear off of old cedar shake went very fast. They protected all surroundings with tarps, and the cleanup was to my wife's liking. The nailing of the plywood was very efficient, and they took their time to make adjustments to the edges of the plywood so that they were well supported. The next morning the materials were loaded on the roof by the supplier, and the crew installed the vents, applied peel and stick weather guard under the metal valleys and around the flashings, and applied the 30lb paper. It was water proof by the end of the day. The foreman was willing to answer my questions and explain some of his techniques learned over numerous years of experience. The crew took extra time around our chimmey to make sure there will be no leaks.The crew worked steady and carefully when nailing the shingles, and the result looks good, with straight lines and matched sections. The crew was very professional, and cleaned up as they worked, with a complete sweep of the area at the end of the work day. An inspector came by, and all the permits and workmanship were up to code, and he left satisfied. There was someone from the office, including the owner, to check on the work every a day. The owner came by again near completion, to walk the roof and answer any concerns. I rained the evening after completion, so I went into the attic to check for leaks around vents and pipes, and everything was dry. Great experience, a good value for the money. My hat is off to Rooftoppers!

It went better and faster than we expected. All workers were professional and courteous.

Superbly

Don Oelrich (the project manager here) is the kind of contractor you always want to deal with. Responsive and on top of the job.

I was referred to Rooftoppers also through a colleague, whose daughter-in-law happens to be their bookkeeper. After glowing reviews, I called and left a voice message twice, but got no return call. The third time I called, I got an actual person that told me they wouldn't even return my call for at least a week, but they never called back.

I dealt with Don Oelrich. Everything was handled professionally at all stages. The roof looks great. All debris removed. My garage is on the boundary line so obviously some debris went into my neighbor's garden- he actually came over to say how impressed he was with the way they handled the clean-up on his side.

Called to set an appointment. The office said the principle, Paul Klein, would contact me. I had a roof repair and gutter replacement needed. Then I called to ask why no one contacted me. I have a roof repair and gutter replacement needed. She said, "We do not do just gutter replacement." I replied but your listing is that way, "We do roof repair and replacement, we do not do gutters only". I guess they should be removed from the description of gutters.

Paul did not show up when he promised to do the estimate; when I called him, he said that he had written down the address wrong; did not call home or cell phone numbers both of which I gave him. I did not ask him to return.

I had a problem with the roof after installation. They came out right away and replaced the roof at no additional cost.

Don, a senior project manager, came out the same day that I called. He was exceptionally nice. He explained to me that Rooftoppers does roofs and gutters, but usually not minor repairs. My job was a minor repair, but he said he could send a crew over between large projects. They were scheduled for the next day, but Don called and said he had a crew that could come in an hour! They came on time, fixed the leak, installed a new downspout, and cleaned out my gutters! I haven't received the bill yet, so I can't comment on the price, but I have a feeling it will be very reasonable. Great experience.

THEY'RE VERY GOOD. IT WAS A GOOD EXPERIENCE. THE PEOPLE WERE GOOD, VERY RESPONSIBLE AND VERY PROFESSIONAL. THEY WERE VERY WILLING TO ANSWER QUESTIONS, AND THEY WERE VERY INFORMATIVE.