About us
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
3.927 Reviews
Showing 1-25 of 27 reviews
sonny L.
04/2018
heating & air conditioning/hvac
+ -1 morethey wanted $19k to install a very basic central air. however, they offered 20% discount. the remaining balance is $17k. I'm not asking for top for the line equipment, but this 17k is VERY EXPENSIVE for a basic Raheem unit. I'm not happy with home Depot to pick them as a contractor. can't trust them again.
Description of Work: free estimate in the new installation central ac
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George T.
10/2017
heating & air conditioning/hvac
+ -1 moreJuly 2016: Sales, service, and installation of the A/C add-on unit was outstanding. Rick (aka Comfort Advisor) was responsive and frequently checked-in with us to make sure the job was being done to our satisfaction. Although the cost was more expensive than competitors, we enthusiastically recommended RighTime to friends and coworkers who expressed interest in getting A/C as well. Summer/Fall 2017: After a little over a year, our A/C unit has already stopped working. Attempting to have a RighTime technician conduct a warranty repair has been one of the more frustrating experiences. Using their slick online website, we submitted an appointment request in September. After failing to hear from them (10 days), we made a second attempt both online and via phone. An appointment was made, but no technician shows. We again contacted the business both online and via phone. The charade continued for 3 additional attempts, with representatives assuring us each time that someone will call us back. No one does, and we initiate contact each time. RighTime sets up Appointment #2 and then Appointment #3 (no-shows for both, despite our calls and check-ins for confirmation). Appointment #4 has been scheduled, and supposedly the supervisor will contact us tomorrow. After six attempts and three missed appointments, our trust in the company has waned. We are disappointed that their pride in customer service seems to end once final payment is received. We are hopeful that RighTime will be able to rectify these issues of the last two months, and we can provide an update to our review as needed. Until then, we rescind our recommendation of RighTime and advise that consumers find a different business that is reputable both for their initial and ongoing service.
Description of Work: 3T add-on AC installation and ducting
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$14,700
Carl E.
10/2017
heating & air conditioning/hvac
+ -1 moreWe had them for a while. I liked that the system that they put in was so much better than our last system. I was just very happy with them. I haven't had any trouble at all. I do use them, I have a contract with them.
Description of Work: They reported our entire air conditioning and heating system.
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Yes, I recommend this pro
$12,500
Nick S.
07/2016
heating & air conditioning/hvac
+ -1 moreSalesman for the company came out on Tuesday, 07.05.2016, for a quote to install air conditioning. Besides being a typical salesman employing the typical salesman tactics, he actually had the audacity to insult me to my face. My husband was unable to make it home in time for the appointment and the salesman asked if he should reschedule for a time when my husband was home because he could probably "better understand the questions being asked". Now, I may not be Bob Vila, but I understand enough about slimy salesmen to not need my husband around for an air conditioning estimate. In regards to the actual estimate, he said we needed a number of additional items that were unnecessary. RighTime was our fourth A/C company to provide a quote and they were the only one that tried to tack on additional items. Needless to say, we will not be using them and we will never recommend them to anyone.
Description of Work: Provided a "quote" for air conditioning.
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$10,000
Corinne C.
02/2015
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Reconnected air conditioning that was malfunctioning. Very thorough and professional.
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Yes, I recommend this pro
$100
penelope M.
01/2015
heating & air conditioning/hvac
+ -1 more.
Description of Work: Heater would not light |Gas co told me I would probably have to replace furnace |They fixed a minr part and it has been working perfectly ever since |Such a relief so professional and great
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Yes, I recommend this pro
$100
Andrea Y.
12/2013
heating & air conditioning/hvac
+ -1 moreVictor was a little late, but he was very courteous and professional. He performed the services in a reasonable amount of time.
Description of Work: Servicing of air conditioning unit. Replacing air filter Cleaning of heating coil.
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Yes, I recommend this pro
$520
Genevieve V.
12/2013
heating & air conditioning/hvac
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
$501
Leon W.
12/2013
heating & air conditioning/hvac
+ -1 morePleasant and courteous.
Description of Work: HVAC maintenance, cleaning, repair
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Yes, I recommend this pro
$300
Loretta H.
12/2013
heating & air conditioning/hvac
+ -1 moreThe services provided were excellent and explained what the proper usage of fans. Keep lint clean to improve air quality.
Description of Work: .
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Yes, I recommend this pro
ROBERTA Q.
12/2013
heating & air conditioning/hvac
+ -1 moreOn time, courteous, and helpful. They always seem very expensive but I haven't had a chance to get estimates from anyone.
Description of Work: Maintenance/Service on 2 heating/AC systems including new filters.
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Yes, I recommend this pro
$750
Cynthia R.
12/2013
heating & air conditioning/hvac
+ -1 moreThe service went very well. The technician was very polite and thoroughly explained the job he was doing. I would definitely use this company again.
Description of Work: Maintenance/tune-up.
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Yes, I recommend this pro
$79
Debra G.
07/2013
heating & air conditioning/hvac
+ -1 moreThis was a nightmare. A few hours later the service man called and said he left his equipment at our home could he come by and pick it up. We said sure and when he returned said that the fan was not working and that the circuit board needed to be replaced for $900. We were very suspicious. We called another AC company recommended by a friend, All Temp Controls and they came out and advised us that the tech had disconnected two wires to prevent the fan from working. We did not need a new circuit board. This was a horrible experience, even fraud, and after many years of misleading information, we finally fired them and hired this new company. BTW, One Hour did install both of our AC units and there were always problems. They are awful!
Description of Work: We were under a service contract with this company and 2 times a year they would come out and inspect the two AC units they installed and do regular maintenance. Every time they come out they would recommend some major repair. This last visit was a real doosey. Our AC stopped working and the technician said we needed additional Freon. So we approved the work for $140. (Now read on)
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$900
James O.
04/2013
heating & air conditioning/hvac
+ -1 moreVictor provided professional service, was friendly and answered all my questions.
Description of Work: One Hour Air Conditioning & Heating performed HVAC maintenance service.
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Yes, I recommend this pro
$68
Dan L.
04/2013
heating & air conditioning/hvac
+ -1 moreHeater inspection-covered by warranty. Courteous, professional and clean service
Description of Work: Check heaters on roof-he went up in the rain, wore shoe protectors to protect our carpeting, very courteous, professional, offered to adjust our vents, etc.
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Yes, I recommend this pro
ALLYN R.
03/2013
heating & air conditioning/hvac
+ -1 moreAt about the 11th month after service, I started to receive reminders that service was due before a years time had past. We were enrolled in the free service for a year program courtesy plan. The actual name escapes me at the moment. After calling and setting up the first appt. and waiting hours in my and quot;windowand quot;, they called and said they had an emergency and needed to reschedule for another day. This happened at least 2 more times with me waiting hours on end for them to show. Finally, the year marker past and the warranty was up before the service even happened. A week later, the heat was not working and my boss found their card on her fridge and called them. I would have never let that happen. They came out that day and after an inspection on the roof, holding a temp gauge of some sort to her heating vent telling her she could and quot;burn upand quot; and then telling her that and quot;nobody works on Lennox anymoreand quot; and that it would cost about $3500 to fix so she should just replace the unit. She called me and I flipped out. I called my friend who works on a building I own with four units and he came out right away. He proceeded to replace a part that cost $300 including service, said the unit had at least a few good years left and told us she was getting scammed. This was weeks ago and the heat/air works like a charm. I was appalled and called the company right away. In fairness to them, the manager called my back right away with a strong apology and an offer to do anything to get us back as costumers. He was very nice. I thanked him for his follow up and his kindness but told him I would not be using their service again and I will not. Ever. Not a happy camper.
Description of Work: Although One Hour Heating had come in the past, when they showed up this time, we decided to get another estimate. One Hour Heating and Air had come out to my bosses house for a rather larger "fix" that I was told was needed as the air conditioner was not working. The unit is on the roof so I took the repair man at his word, paid the $900 and it worked. I was told the unit was just fine.
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Cynthia R.
02/2013
heating & air conditioning/hvac, air duct cleaning
+ 0 moreThe service went very well. The technician was very polite and thoroughly explained the job he was doing. I would definitely use this company again.
Description of Work: Maintenance / tune-up.
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Yes, I recommend this pro
$79
Melissa P.
01/2013
heating & air conditioning/hvac
+ -1 moreI had initially called for one hour service on our heat pump that was blowing cold air, but they were overbooked because of a recent weather change. The call center was quick to let me know that they would not make it in rather than making me wait. I scheduled an appointment for another day and the technician arrived on-time and very professional. He found the problem right away and replaced the broken part. He suggested signing up to have it cleaned out because it had not been cleaned in several years and that was affecting performance. He was not pushy, so I did sign up and they are coming back next week because it was too late in the day to start that that day.
Description of Work: The start-kit on our heat pump was replaced.
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Yes, I recommend this pro
$537
Rose Marie R.
09/2012
heating & air conditioning/hvac
+ -1 moreVery pushy! I didn't feel comfortable with them from the beginning. I should have trusted my instincts!
Description of Work: Robert N. replaced the condenser fan motor, installed start kit and replaced the 7.5 capacitor. He followed up with a maintenance visit on 7/09/2012 which included washing the filter and generally cleaning the equipment. He never blew the condensation line or noticed that the pipe from the unit to the drain went directly into the underground drain, which had been block by pavers recently installed. Theses pipes must be left open for the proper functioning of the unit, which I learned later. He failed to explain all the He also opened the valve by the compressor to check the Puron level and I thought didn't close it completely because the air failed again the next day or two. So I called them again and they sent Thomas, sort of a troubleshooter. I was told that we had lost our Puron and it was replaced. However, by 9 pm it failed again. Thomas suggested replacing the valve and cutting adjacent copper lines to the tune of $858. I didn't go for it. The next day Thomas came back and opened the box containing the heat exchanger and had me look into it. There was a blackish speckle across the vertical panel on the rear panel, which he said was mold. It turned out to be dirt which had backed up. And he said that the heat exchanger was rusted..not so! It's made out of copper and has a copper color which, in the poor lighting, looked like rust. At this point he called his manager and told me that I would get a credit for the work already done if we purchased and installed a new unit to the tune of $10,000 to $30,000. He recommended an air cleaner that would control the mold and allergens at about $1500. I asked him to send me the detail on the pricing for consideration. The unit failed again that night and we left for a weekend away. On Monday he called and came over expecting me to go ahead with the paper work. I informed him that I found out over the weekend that the issue of the closed condensation line was probably the culprit and sent him on his way. Make sure your condensation lines are clear and the exterior opening left open to "breathe". It was the root of the problem.
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$800
Marianne R.
08/2012
heating & air conditioning/hvac
+ -1 moreMy air conditioning unit was trying to click on but could not start so I called my AHS insurance to send someone out. The AHS provider company could not come out for two days, so I called One Hour AC because 100 plus degree weather was forecast for the whole week. I was thrilled to find out that One Hour could send someone that afternoon. The tech arrived on time and diagnosed the problem as needing a new compressor, dual capacitor, hard wire start kit and contractor. He wrote up an estimate for $2850 and said he could install it the next morning. While i felt compelled to hire him on the spot because I had a house guest and have an elderly dog, I bit the bullet and decided to wait to see what the AHS-provider AC company would say (they also would cover the cost of the replacement through the insurance, if necessary). So I paid the $99 consult fee and waited. After moving out of the house for two days as the temperature spiked at 105, the AHS-provided AC repair person finally arrived and fixed the unit in 15 minutes. The reason the unit was not stating, he told me, was apparently a relay issue with a power booster that was attached to the unit. I paid a $75 consult fee. Then I called One Hour to tell them the story and lodge a complaint. I have not heard back from One Hour.
Description of Work: Air conditioner would not work - technician came same day to check and diagnose.
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$99
david B.
03/2012
heating & air conditioning/hvac
+ -1 morevery curious and knowledgeable. VEry helpful. suggested work that needed to be done.
Description of Work: checked on HEating units (2), cleaned grates and replaced filters
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Yes, I recommend this pro
$90
SUSAN R.
06/2011
heating & air conditioning/hvac
+ -1 moreThe work was fine. They showed up on time and did the work in a fairly short period of time. It was a good service.
Description of Work: They did an HVAC cleaning and inspection.
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Yes, I recommend this pro
ALAN B.
08/2008
heating & air conditioning/hvac
+ -1 moreThe guy who came out to make the quote was very friendly and on time, and the workers who came out were equally friendly and on time. I made a mistake by not getting a formal bid from them. I also decided just to buy a Air system from them. They told me that they would contract a professional company come in and remove my vespas for us. But that didn't end up happening they removed it themselves. The quoter promised to replace our registers but the workers knew nothing about that, and when called the man who told me they would, he said that he had no recollection of it, although my wife and I both did, so they were never replaced.
Description of Work: ONE HOUR AIR CONDITIONING & HEATING came and removed and installed a new air system for us.
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Yes, I recommend this pro
Scott H.
04/2008
heating & air conditioning/hvac
+ -1 moreWe signed a contract in August knowing that this project would not be performed until new electrical service could be brought to the house. We were up front with Wade that the installation was dependent upon when we could get utility company out here (which didn't happen until early February). Wade was a little less understanding that the new electrical panel delayed the payment of his commission. He kept insisting that we sign final, when the system had not been tested, nor the proper permits pulled. He even threatened to lien our house. We had to point out that we did have him manually write on our contract that all necessary permits were included in the contract. We did sign final when the inspector came on 4/3/08. The work product was not as professional as we were led to believe. They abated the ductwork, but left some asbestos here. They had to come back several times to finish the abatement, to bring the right size replacement ducts, and to get the final permit.
Description of Work: This contractor was hired to install a new air conditioning system and replace a furnace. The contractor was responsible to remove our old heater, including all existing ductwork believed to have asbestos. The new furnace was installed in the attic space. The contractor installed 14 ducts - 7 sidewall reducts, and 7 new ceiling ducts, 1 new return air grill, 1 new thermostat, a new condenser slab on the side of the house, and was responsible for all permits.
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$14,168.21
LEON W.
10/2007
heating & air conditioning/hvac
+ -1 moreI didn't think they were good. They did the work, but I called them back because several things weren't done properly. My father owns an air conditioning company, so I would know. They came back and fixed what they had to. I would not use them again.
Description of Work: They installed an AC in my home. The unit handles approximately 8 rooms in the house. No older unit was replaced.
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$5,000
- 1(current)
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Contact information
1326 Broadway, Los Angeles, CA 90015
www.rightimeservicesla.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
RighTime Air Conditioning & Heating is currently rated 3.9 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
RighTime Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, RighTime Air Conditioning & Heating does not offer free project estimates.
No, RighTime Air Conditioning & Heating does not offer eco-friendly accreditations.
No, RighTime Air Conditioning & Heating does not offer a senior discount.
Yes, RighTime Air Conditioning & Heating offers emergency services.
No, RighTime Air Conditioning & Heating does not offer warranties.
RighTime Air Conditioning & Heating offers the following services: Heating & Cooling, Air Conditioner Installation
Contact information
1326 Broadway, Los Angeles, CA 90015
www.rightimeservicesla.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AM