RICK SOLOMON PLUMBING

Absolutely fantastic-- punctual, friendly, courteous, intelligent, and patient. Rick had meticulous notes from his previous visit (some years prior), was able to diagnose the problem, and explained the issues and solutions clearly. I have no doubt his work saved us a huge disaster/expense. We will definitely continue to work with him.

Rick was a referral from my usual plumber, the very good David Wallace (also based in WLA), who calls Rick when he needs backup for major problems. Rick was extremely courteous on the phone and made time to come by within a day or two. The moment he pulled up the driveway, he said, and quot;I've been here before.and quot; Rick whipped open his laptop, checked his database, and sure enough, he had cleaned out the main line for the previous owners more than 5 years ago. He had careful notes on the precise distance where the pipe issues were, along with the recommendations he'd made for following them, which the previous owners apparently had done in a cheap, shoddy way. Rick worked at least 3 hours in hot sun, with both his camera-on-a-snake and his drilling snake, to unclog the pipe. He showed me on the camera how there were joint problems with the pipe in the exact paces he'd flagged previously, as well as the giant root ball toward the street that was causing the backup. After trying all but 1 of his drilling heads, he switched to the last one, which was actually smaller. That one enabled him to punch a hole in the clog, which was about 60 feet from the house. The pressure buildup had been so great that we could hear a roar when the pipe finally cleared. With his camera, he then showed me that there was still a ring of roots left in the pipe, and explained that no drill head would work because the pipe diameter is too large, and drill heads just bounce around. He recommended jetting the pipe, which is about $400 - $800 depending on who does it, but stressed that it didn't have to be done immediately. I've since been calling around, and Rick can do the jetting for less that most other companies. I'd highly, highly recommend him both for his plumbing knowledge and his laptop savvy, which isn't a skill you'd necessarily expect in a plumber.

Everything Rick did her explained to me, and was very professional. He gave me some tips to eliminate blue chlorine stains int he tub (use vinegar), and left everything clean and in good order. in the past I have had plumbers that leave a mess, but Rick was very neat.

He is very fair priced. Outstanding work and diagnostician.

Rick is responsive, he does excellent work and his prices are very fair.

I have used him for years. He is always very reachable and he tries to help you solve the problem without him having to go to your house. He is reasonably priced as well. He is a very personable, professional, and knowledgeable person.

I like that his prices are reasonable, he is extremely reliable and always shows up on time when he is scheduled to come out. He is very friendly and we have been using him over the past 10 years and never really had a problem.

I Have used Rick numerous times over the years. He is always honest and reliable. He really knows his stuff, and takes pride in his work and service.