RAY FERRA'S IRON ‘N ANTIQUE ACCENTS

I purchased a chandelier from this store. When my electrician went to hang the chandelier he said he thought there was a short. And, moreover, because there was no UL certification, he was uncomfortable hanging it. I brought the fixture back and asked for a refund telling Mr. Ferra I had concerns about the safety of the fixture given what my electrician had told me. Ray Ferra accused me of making up the story to get a refund, mocked my concerns about safety, and refused to give me a full refund. In the interest of full disclosure, I got a third opinion, and as it turns out, it appears that my electrician was wrong. Nonetheless, I will never patronize this store again. Ray Ferra was so nasty and rude to me, it was the worst experience I have ever had in a retail environment. I would not recommend purchasing lighting fixtures from this store. If you have any sort of problem, instead of rationally trying to come to a solution he will blame you and keep you money. Buyer beware!

I really like dealing with this lamp repair shop. There is parking in back and you just bring your lamp to the back door where they work on them. They have helped me by finding hard to find crystals to complete some of my lamps that I bought missing crystals. The prices aren't super cheap, but they do good work.