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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 476-500 of 4771 reviews

Michael M.
02/2016
4.0
carpet cleaners
  + -1 more
This was a $165 big deal purchase. They were good. Maybe the prices could have been a little better. The workers that did the work were fine, just regular.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Michelle Y.
02/2016
5.0
carpet cleaners
  + -1 more
Very professional & friendly. Easy to make an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA B.
02/2016
5.0
carpet cleaners
  + -1 more
2 men showed up and did an amazing job. They were very professional, and even gave me a spot cleaner for free.
Description of Work: The ad was for something I didn't need. The Angie's List rep contacted the provider to see if he would do one room, one chair and 6 dining room chairs. He agreed to work with what I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

D'Arcy D.
02/2016
3.0
carpet cleaners, flooring contractor
  + 0 more
After the cleaning, it had a terrible wet dog smell which we had to leave it in the sun for about 4 days (a few hours a day).
Description of Work: carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$400

Susan K.
02/2016
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
The job was done thoroughly. Jose specifically addressed the areas where there were some stains and was able to remove most. However, one or two areas have an overworked look, the reason for a "B" quality. I used an Angie's Big Deal for $97 and paid an extra $45 for an enzyme spray to remove stains.
Description of Work: Jose with his assistant Henry cleaned carpets in the living room and three bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Joanne F.
02/2016
5.0
carpet cleaners, carpet installation, flooring contractor, house cleaning
  + 2 more
Provider showed up on time and did a great job.
Description of Work: Cleaned 3 rooms of carpet plus landing and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Vance C.
02/2016
5.0
carpet cleaners
  + -1 more
Was right on time, and did a great job.
Description of Work: Cleaned two sofas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer T.
02/2016
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
Outstanding response & service. They responded within 1 day of purchase. They scheduled a time for the same week within a window that worked for me. They arrived a few minutes early and completed the work with attention to quality and efficiency. I would certainly use this company again!
Description of Work: Cleaned carpet on stairs, hall & bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Keith V.
02/2016
5.0
carpet cleaners, house cleaning
  + 0 more
As with any company there are times things just do go perfectly well. Unfortunately my experience happened with one of those times. However, all involved (including the owner) were incredibly responsive and did exactly what needed to be done to satisfy the situation which is a rare and welcome thing to have happen. I will certainly use this company again when the time comes.
Description of Work: Clean, deodorize and protect several rooms in my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

barbara S.
01/2016
5.0
carpet cleaners
  + -1 more
Henry the technician is amazing. Used him before and very thorough and professional. He cleaned my yacht.
Description of Work: He cleaned my carpet in my yacht and the couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Danielle W.
01/2016
1.0
carpet cleaners, carpet installation, flooring contractor, house cleaning, upholstery, upholstery cleaning
  + 4 more
The person who cleaned the carpet in the room left it too wet and it soaked the padding under the carpet. The carpet did not dry properly and it made the room smell like mildew. The damage was done and we had to replace the whole carpet. When we called the provider they refunded the total cost of service. I would not recommend them, and would not use them again. It was a disaster to reinstall carpet that was fine in the first place.
Description of Work: The provider cleaned carpet in a room and cleaned upholstery.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$157

Stacy C.
01/2016
4.0
carpet cleaners, flooring contractor, upholstery, upholstery cleaning
  + 2 more
Ryan showed up on time. I asked him if he was the owner and he told me yes, this was his franchise. He asked a lot of questions about the areas to be cleaned, he was by himself so he asked if I could help him move my chair. It's a heavy chair so I could not. He also initially only cleaned carpet around my furniture until I asked him to please clean the room complete. He seemed kind of shocked that I would ask him to do that. I informed him that every other service I have used always does this. He complied politely and did what I requested, which was to slide the 2 couches and a chair out. He did not provide floor protectors so that the furniture feet would not get wet. He asked me for aluminum foil so that he could put it under each foot.
Description of Work: He cleaned my large middle room and upholstered recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul L.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
Purchased the Anglie's List deal for $97 but paid $65 due to extra rooms. All together, the cost covered 3 bedrooms, 1 hallway, 1 den, 1 family room, and stairs -- a very reasonable price. The technician was not particularly talkative; he just came in and did the work. But the quality was good, and I was very pleased with the final result. Will use them again.
Description of Work: Steam clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Karen A.
01/2016
4.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
They removed all of the humps in the carpet that were visible. There were some that were under furniture that didn't get done, but overall they did an excellent job on the parts that were done
Description of Work: Stretched the carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia B.
01/2016
3.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
The loveseats turned out very clean and I was happy with the results, although I had to supervise them and make them go over areas again to my satisfaction. I then decided to have them clean my stairs, hallway and several other rooms. The next day the carpet on the stairs was not clean (after it dried someone it was visible) and there was a new dirty spot at the bottom of the stairs in the hallway. Quality Carpet sent the same crew out again to redo the stairs. I still was not satisfied (my carpet is only one and one half years old), and to their credit, they sent out another team and finally the carpet was clean. Each appointment was quickly make and they stood by their satisfaction guarantee. But I'd have preferred to have it done correct the first time.
Description of Work: The item i purchased through Angie's List for $97 was to get two loveseats cleaned. I then added on stairs and several other rooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$350

Mark P.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
Company was prompt and professional. Did what they promised and did a great job with the carpets.
Description of Work: clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

elissa G.
01/2016
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
New year, new life, nothing like cleaning the house to start the year real clean, Quality Carpet Cleaning came to my home and leaved y carpet looking brand new, of course i don't have any kids or pets but still looking way better. The specials they offer are great so i got all the house done under an excellent price in a real quick time. Ill definitely call this company for future cleanings. Thanx!
Description of Work: Professional Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nathan W.
01/2016
5.0
carpet cleaners, flooring contractor, upholstery, upholstery cleaning
  + 2 more
Great - they did a very nice job, and worked quickly
Description of Work: Carpet and Upholstery Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

peter B.
01/2016
4.0
carpet cleaners, upholstery
  + 0 more
They were really good. They were on time.
Description of Work: We purchased a bid deal for $97 For Carpet and Upholstery Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Craig T.
01/2016
5.0
carpet cleaners, flooring contractor, house cleaning, upholstery cleaning
  + 2 more
When I called they explained that the value of the coupon did not cover one room and a sectional so I agreed to pay an extra $28. The tech arrived on time and after seeing the sectional asked for another $40+ but I refused, having already agreed to to $28 extra. Anyway, he spent about 2 hrs cleaning the sofa and floor and seems to have done a good job.
Description of Work: Cleaned living room carpet and sectional sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Dave S.
01/2016
5.0
carpet cleaners, flooring contractor, oriental rug cleaning
  + 1 more
The carpets cam out very well. He clean the rug we have and looks very nice. All the dog hair is gone.
Description of Work: Carpets and rug clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Linda M.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
They were here early & finished quickly. Very polite.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Robert M.
01/2016
4.0
carpet cleaners
  + -1 more
The technician came out and did not seem to be very knowledgeable. He went through my home and instead of telling me what he could do, began telling me what he could not do. He did some test spots, and the cleaning was very ineffective. I contacted the company, and they sent another technician out. He did a stupendous job, put padding under the furniture, and moved it all. I was very pleased with the job he did, however I was disappointed that it took me having to escalate this situation in order for it to be resolved. The company gave me a complimentary service and rectified the situation.
Description of Work: I purchased a Big Deal from Angie's List for carpet cleaning from this service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$97

Toby B.
01/2016
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
This is my second time using them. They are always pleasant, helpful, and knowledgeable both over the phone (thank you, Donna) and on site. Both times they have done a careful and thorough job, and I plan to use them again.
Description of Work: Cleaned all carpets - 2 rooms, halls, and stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Randy K.
01/2016
5.0
carpet cleaners
  + -1 more
Went very well - carpets are clean!
Description of Work: Cleaned carpets in three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM