Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.
Business highlights
44 years of trusted experience
Services we offer
Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Services we don't offer
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.
This was a $165 big deal purchase. They were good. Maybe the prices could have been a little better. The workers that did the work were fine, just regular.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Michelle Y.
02/2016
5.0
carpet cleaners
 + -1 more
Very professional & friendly. Easy to make an appointment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LINDA B.
02/2016
5.0
carpet cleaners
 + -1 more
2 men showed up and did an amazing job. They were very professional, and even gave me a spot cleaner for free.
Description of Work: The ad was for something I didn't need. The Angie's List rep contacted the provider to see if he would do one room, one chair and 6 dining room chairs. He agreed to work with what I needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
D'Arcy D.
02/2016
3.0
carpet cleaners, flooring contractor
 + 0 more
After the cleaning, it had a terrible wet dog smell which we had to leave it in the sun for about 4 days (a few hours a day).
Description of Work: carpet cleaning.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$400
Susan K.
02/2016
5.0
carpet cleaners, flooring contractor, house cleaning
 + 1 more
The job was done thoroughly. Jose specifically addressed the areas where there were some stains and was able to remove most. However, one or two areas have an overworked look, the reason for a "B" quality. I used an Angie's Big Deal for $97 and paid an extra $45 for an enzyme spray to remove stains.
Description of Work: Jose with his assistant Henry cleaned carpets in the living room and three bedrooms.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Joanne F.
02/2016
5.0
carpet cleaners, carpet installation, flooring contractor, house cleaning
 + 2 more
Provider showed up on time and did a great job.
Description of Work: Cleaned 3 rooms of carpet plus landing and stairs
Outstanding response & service. They responded within 1 day of purchase. They scheduled a time for the same week within a window that worked for me. They arrived a few minutes early and completed the work with attention to quality and efficiency. I would certainly use this company again!
Description of Work: Cleaned carpet on stairs, hall & bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Keith V.
02/2016
5.0
carpet cleaners, house cleaning
 + 0 more
As with any company there are times things just do go perfectly well. Unfortunately my experience happened with one of those times. However, all involved (including the owner) were incredibly responsive and did exactly what needed to be done to satisfy the situation which is a rare and welcome thing to have happen. I will certainly use this company again when the time comes.
Description of Work: Clean, deodorize and protect several rooms in my home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
barbara S.
01/2016
5.0
carpet cleaners
 + -1 more
Henry the technician is amazing. Used him before and very thorough and professional. He cleaned my yacht.
Description of Work: He cleaned my carpet in my yacht and the couch.
The person who cleaned the carpet in the room left it too wet and it soaked the padding under the carpet. The carpet did not dry properly and it made the room smell like mildew. The damage was done and we had to replace the whole carpet. When we called the provider they refunded the total cost of service. I would not recommend them, and would not use them again. It was a disaster to reinstall carpet that was fine in the first place.
Description of Work: The provider cleaned carpet in a room and cleaned upholstery.
Ryan showed up on time. I asked him if he was the owner and he told me yes, this was his franchise. He asked a lot of questions about the areas to be cleaned, he was by himself so he asked if I could help him move my chair. It's a heavy chair so I could not. He also initially only cleaned carpet around my furniture until I asked him to please clean the room complete. He seemed kind of shocked that I would ask him to do that. I informed him that every other service I have used always does this. He complied politely and did what I requested, which was to slide the 2 couches and a chair out. He did not provide floor protectors so that the furniture feet would not get wet. He asked me for aluminum foil so that he could put it under each foot.
Description of Work: He cleaned my large middle room and upholstered recliner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul L.
01/2016
5.0
carpet cleaners, flooring contractor
 + 0 more
Purchased the Anglie's List deal for $97 but paid $65 due to extra rooms. All together, the cost covered 3 bedrooms, 1 hallway, 1 den, 1 family room, and stairs -- a very reasonable price. The technician was not particularly talkative; he just came in and did the work. But the quality was good, and I was very pleased with the final result. Will use them again.
They removed all of the humps in the carpet that were visible. There were some that were under furniture that didn't get done, but overall they did an excellent job on the parts that were done
The loveseats turned out very clean and I was happy with the results, although I had to supervise them and make them go over areas again to my satisfaction. I then decided to have them clean my stairs, hallway and several other rooms. The next day the carpet on the stairs was not clean (after it dried someone it was visible) and there was a new dirty spot at the bottom of the stairs in the hallway. Quality Carpet sent the same crew out again to redo the stairs. I still was not satisfied (my carpet is only one and one half years old), and to their credit, they sent out another team and finally the carpet was clean. Each appointment was quickly make and they stood by their satisfaction guarantee. But I'd have preferred to have it done correct the first time.
Description of Work: The item i purchased through Angie's List for $97 was to get two loveseats cleaned. I then added on stairs and several other rooms.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$350
Mark P.
01/2016
5.0
carpet cleaners, flooring contractor
 + 0 more
Company was prompt and professional. Did what they promised and did a great job with the carpets.
Description of Work: clean carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
elissa G.
01/2016
5.0
carpet cleaners, flooring contractor, house cleaning
 + 1 more
New year, new life, nothing like cleaning the house to start the year real clean, Quality Carpet Cleaning came to my home and leaved y carpet looking brand new, of course i don't have any kids or pets but still looking way better. The specials they offer are great so i got all the house done under an excellent price in a real quick time. Ill definitely call this company for future cleanings. Thanx!
Great - they did a very nice job, and worked quickly
Description of Work: Carpet and Upholstery Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
peter B.
01/2016
4.0
carpet cleaners, upholstery
 + 0 more
They were really good. They were on time.
Description of Work: We purchased a bid deal for $97 For Carpet and Upholstery Cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Craig T.
01/2016
5.0
carpet cleaners, flooring contractor, house cleaning, upholstery cleaning
 + 2 more
When I called they explained that the value of the coupon did not cover one room and a sectional so I agreed to pay an extra $28. The tech arrived on time and after seeing the sectional asked for another $40+ but I refused, having already agreed to to $28 extra. Anyway, he spent about 2 hrs cleaning the sofa and floor and seems to have done a good job.
Description of Work: Cleaned living room carpet and sectional sofa
The carpets cam out very well. He clean the rug we have and looks very nice. All the dog hair is gone.
Description of Work: Carpets and rug clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Linda M.
01/2016
5.0
carpet cleaners, flooring contractor
 + 0 more
They were here early & finished quickly. Very polite.
Description of Work: Cleaned carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
Robert M.
01/2016
4.0
carpet cleaners
 + -1 more
The technician came out and did not seem to be very knowledgeable. He went through my home and instead of telling me what he could do, began telling me what he could not do. He did some test spots, and the cleaning was very ineffective. I contacted the company, and they sent another technician out. He did a stupendous job, put padding under the furniture, and moved it all. I was very pleased with the job he did, however I was disappointed that it took me having to escalate this situation in order for it to be resolved. The company gave me a complimentary service and rectified the situation.
Description of Work: I purchased a Big Deal from Angie's List for carpet cleaning from this service provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$97
Toby B.
01/2016
5.0
carpet cleaners, flooring contractor, house cleaning
 + 1 more
This is my second time using them. They are always pleasant, helpful, and knowledgeable both over the phone (thank you, Donna) and on site. Both times they have done a careful and thorough job, and I plan to use them again.
Description of Work: Cleaned all carpets - 2 rooms, halls, and stairways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Randy K.
01/2016
5.0
carpet cleaners
 + -1 more
Went very well - carpets are clean!
Description of Work: Cleaned carpets in three rooms
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation
FAQ
Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.