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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

43 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 4676-4700 of 4771 reviews

Janne T.
05/2013
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very nice person arrived but continued to rack up double of what was offered in Angie's list. Offer was for 8 rooms, or whole houseto certain sq. ft., we didnt qualify for the entire house deal, we have 4 bedrooms upstairs, and our master counted as But master suite was counted as three rooms...this was for upstairs only, and not including....kept offering different costs for not included areas

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$265

Fred R.
05/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: A very good experience. Got here quickly after my first call and did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Scott C.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
See above
Description of Work: I purchased their 3 room deal for $97, which came with one piece of furniture, on Friday and scheduled cleaning for Saturday. I received an appointment window of 1-4pm. Technician (Ken) arrived at 5pm...being that I only scheduled the appointment one day prior, I did not mind. When Ken cleaned my recliner, I was originally alarmed by the amount of water he used. Though when he showed me the amount of dirt he removed from the recliner and how quickly it would dry, I felt comfortable enough to have him clean my couches as well. Ken did a great job for us and were happy when he left. Unfortunately, a couple stains returned a few days after the cleaning. I called the company to inform them of the stains and they immediately offered a revisit asking for a date and time that would be convenient to us. Found office staff to be professional and customer focused. A different technician came for the revisit and took care of the stains for good (under warranty). Since it had been at least two years since our carpets were last cleaned, I was not surprised to have a couple deep stains. I would recommend the company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$215

John B.
05/2013
5.0
carpet cleaners
  + -1 more
Very well
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Eetheng L.
05/2013
4.0
carpet cleaners
  + -1 more
They did the carpet.
Description of Work: This was the Deal for $97 for Carpet and Upholstery Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

william E.
05/2013
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: No problems with the company, a few changes were made after they arrived due to the condition of our carpet.
Rating CategoryRating out of 5

Response from Quality Carpet Cleaning Inc
We’re sorry we weren’t able to help the member. It was a white carpet with a lot of pet urine stains and strong odor. Cleaning wouldn’t have solved the problem. In addition to extensive special treatment, there were areas that needed pad replacement as well. Even with that, it was possible the problem wouldn’t be completely solved.

Eileen T.
05/2013
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Great.
Description of Work: Very available, reponsive and flexible. Cleaned all our carpets, also did some last minute requests to do an area rug, and some couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Haihong H.
05/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Quality Carpet Cleaning Inc cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

DAVE B.
05/2013
4.0
carpet cleaners
  + -1 more
I think they did a good job.
Description of Work: Quality Carpet Cleaning cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dana P.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything went very well.
Description of Work: Carpet and sofa cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Peggy S.
04/2013
4.0
carpet cleaners
  + -1 more
The carpet looks great!
Description of Work: Roman from Quality Carpet Care did a very good job cleaning our year-old carpet (which is a taupe short shag). We are quite pleased with the results. Only complaint we have is that when I called to schedule the appointment, I was quoted a lower price, and when Roman saw the amount of carpet to be cleaned, the price went up. I believe the rep on the phone misunderstood the amount of carpet to be cleaned and gave me a lower quote. Roman and I worked it out with a small additional charge. The carpet looks great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Quality Carpet Cleaning Inc
The member was right about the rep on the phone. The rep quoted her for 2 rooms and a hall, but the member had 3 rooms and a hall to be cleaned. We know how disappointing it can be to not have your expectations met, so we contacted the member and gave her 2 rooms of complementary cleaning for the next time she uses our service. She’s a long time customer of ours and we appreciate her loyalty.

Chris K.
04/2013
5.0
carpet cleaners
  + -1 more
All good.
Description of Work: Standard carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Clarence S.
04/2013
5.0
carpet cleaners
  + -1 more
Great
Description of Work: Kenny the technician was on time, made a few excellent suggestions, did a excellent and finished in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

mark C.
04/2013
5.0
ceramic tile, floor cleaning
  + 0 more
Great Job!
Description of Work: Great job!
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Joseph F.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
All went well!
Description of Work: Carpet and couch and wingback chair cleaned. Very pleased with service and results!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$424

David S.
04/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Quality Carpet Cleaning did an excellent job. Robert and his crew were very conscientious.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cala W.
04/2013
5.0
carpet cleaners
  + -1 more
Would HIGHLY RECOMMEND.
Description of Work: This team was amazing. They were in and out in under 30 minutes (my place is small). They came in to deodorize and sanitize my carpets because of my two dogs and did a great job. The closet didn't turn out well, so they immediately scheduled an appointment to come back and take care it at no additional cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$97

Harriet C.
04/2013
5.0
carpet cleaners
  + -1 more
See above
Description of Work: The two gentlemen arrived on time but unfortunately the sofa I wanted cleaned needs dry cleaning and they don't do that so they were unable to do the work.I received a refund. Would recommend because of their honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

SAMIA D.
04/2013
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: i wanted to include an area rug in the cleaning. they said no and recommended i request a refund from angie's list.
Rating CategoryRating out of 5

Response from Quality Carpet Cleaning Inc
This is true. The member was told before we went out that we would have to estimate the area rugs in the home. Area rugs are not included in our Big Deal offer but we were willing to credit the retail value of the Big Deal against the estimate. They turned out to be 2 large rugs which would have to be picked up, cleaned in our shop and returned. We would have been happy to clean the rugs but there would have been an extra charge. The member was not agreeable to this so the technician recommended getting a refund from Angie’s List. I know of no company that prices areas rugs the same as wall-to-wall carpeting. We're sorry that the member was upset by this.

Louann C.
03/2013
5.0
carpet cleaners
  + -1 more
Perfect!
Description of Work: They showed up on time and did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chad G.
03/2013
5.0
carpet cleaners
  + -1 more
No troubles.
Description of Work: Second time I have used them, and can't be more pleased. I always add the stain removal which is why it is slightly more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Barbara W.
03/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiffany H.
03/2013
5.0
carpet cleaners
  + -1 more
Great.
Description of Work: Cleaned two bedroom and stair carpets. Did a great job and was pretty quick. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

MICHAEL S.
03/2013
5.0
carpet cleaners
  + -1 more
Good
Description of Work: Did what they said they would do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

ROBERT M.
03/2013
5.0
carpet cleaners
  + -1 more
Great job, no worries.
Description of Work: Cleaned carpeting in most of 2300 sq ft home with stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM