Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 326-350 of 4771 reviews

Frankie C.
11/2016
5.0
carpet cleaners
  + -1 more
Awesome. They were on time, neat, and exceeded my expectations.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin P.
11/2016
4.0
carpet cleaners
  + -1 more
There was a lot of miscommunication about what they do cover and what they don't cover in the services.
Description of Work: We purchased a big deal for Quality Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


David H.
11/2016
5.0
carpet cleaners
  + -1 more
It was excellent. They did a good job cleaning and they did a good job putting things back where they were. I would recommend them to other members.
Description of Work: They cleaned all the carpets in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marija N.
11/2016
4.0
carpet cleaners
  + -1 more
They did a good job, it was fine, the price was good and the house was a lot better when they were through. It was a good job, I wouldn’t say it was absolutely fantastic.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Janice S.
11/2016
3.0
carpet cleaners, upholstery cleaning
  + 0 more
They responding quickly, they responded and came out. They were punctual. It was fine. It was only one guy. I would say the only thing was talking to my neighbors after that what he had done after he finish is he dumped the water out in the street and so my neighbor was asking me what were they doing I said oh he just came and cleaned my carpets I guess he dumped the dirty water in the street.
Description of Work: I used Quality Carpet Cleaning Inc for carpet cleaning and upholstery cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Alexis C.
11/2016
3.0
ceramic tile
  + -1 more
It wasn't great. The extra money was for a higher pressure wash. I had something in the bathroom that I wanted taken off, so they said that it had to be a higher pressure wash to do that. Nothing happened, nothing came off.
Description of Work: High pressure wash.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$192

Karie M.
11/2016
4.0
carpet installation
  + -1 more
It went well. The only thing I did not care for was their communication. I thought I made it pretty clear to them as to what I needed done. The tech came out for a different job, but was able to still do the one I needed.
Description of Work: I needed a section of carpet tacked down.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Danielle Z.
11/2016
4.0
carpet cleaners
  + -1 more
Great! It was good. They had to send out a second person, because something didn?t work out that well. Once they did the job well, I had no problem. I would use them again if they keep their price lower.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

M H.
11/2016
5.0
carpet cleaners
  + -1 more
They are really good! I?ve used them twice and I am very happy with the service both times!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

miranda S.
11/2016
5.0
upholstery cleaning
  + -1 more
Great! The technician arrived right at the start of my "service window" which was great, and went right to work. He was very thorough, and efficient.
Description of Work: Upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Karen C.
10/2016
5.0
ceramic tile
  + -1 more
Everything went great. They came in, cleaned my very light colored tile and grout that had years of wear and buildup. It looked amazing when they were done.
Description of Work: I had my tile and grout cleanes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Barbara S.
10/2016
5.0
carpet cleaners
  + -1 more
Very well. Polite and professional.
Description of Work: Cleaned oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cecile P.
10/2016
5.0
ceramic tile, floor cleaning
  + 0 more
It was an excellent cleaning and the service man was professional and polite.
Description of Work: I needed old tile and grout cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sandi F.
10/2016
5.0
carpet cleaners
  + -1 more
I have had Gilberto this will be my third time and always happy a great job!
Description of Work: Carpets cleaned and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Colleen W.
10/2016
1.0
carpet cleaners
  + -1 more
See above, they never contacted me after I purchased the deal
Description of Work: I paid and was never contacted by them

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$97

Response from Quality Carpet Cleaning Inc
Our deepest apology. There was a glitch in the Angie's List software and deal purchase notifications started going to a wrong email address for every area except San Diego. It appears to have started on August 8, 2016. Our online orders are responded to immediately, usually within minutes of receiving them.. We didn't discover the problem until September 16th. We schedule hundreds of jobs a week of which Angie's List is a small part and have a large staff just processing phone and online orders. As a result the scatter of complaints about not receiving a response didn't raise a red flag until a manager overheard a conversation and took it upon himself to investigate it. Angie's List corrected the problem immediately but had no explanation for it. Our staff have all been alerted to the glitch and have been instructed to report any complaint of not being responded to. We find this very embarrassing as we are known for our customer service. Please accept our apology. Though we didn't cause the problem, we should have spotted it sooner.

Nina C.
10/2016
5.0
floor cleaning
  + -1 more
Agent was punctual and professional. He cleaned the tile very well and left my kitchen clean. I need to be a little clearer in my choices for work to be done, I assumed just the grout would be cleaned and sealed, but after re reading the "deal" it was for tile/grout cleaning and tile sealing, not what I really needed. I have a very narrow grout line, and was told it couldn't be individually cleaned and my tile didn't need sealing, the sealer was not for grout. The company does a good job if you want tile cleaned. The grout does look better, but not as I anticipated.
Description of Work: primarily, kitchen floor grout cleaning and sealing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Edward B.
10/2016
5.0
ceramic tile, floor cleaning
  + 0 more
The crew did a good job. My tiles and grout are nearly 17 years old and the tiles got really clean. The grout became much lighter. the service was well worth the price.
Description of Work: Cleaned floor tile and grout in kitchen and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Terry C.
10/2016
5.0
carpet cleaners
  + -1 more
Went very well. Very cooperative and did not try to push add-ons.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul S.
10/2016
5.0
upholstery, upholstery cleaning
  + 0 more
Their tech is excellent. He has been here before and he is very diligent. The difference is night and day. Would only use these guys.
Description of Work: Cleaned 3-4 pieces of upholstered wool furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Hortensia C B.
10/2016
3.0
carpet cleaners
  + -1 more
It was okay. He didn't clean too well like the last time last year. and also the price of the deal was $145 or something like that and he charged me $165. If I will do business with a carpet cleaning business but I will not recommend this person to come and do it. Last year the person that came did a very good job than this one and you know if you had to pay extra for whatever else you need to put in like whatever killer or something it's okay as long as they do it right. I wasn't too happy with it.
Description of Work: I use Quality Carpet Cleaning Inc for carpet cleaning services.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$200

Hortensia C B.
10/2016
4.0
carpet cleaners
  + -1 more
My rug took a long time to dry out, I think I had to wait for two three days for the carpet to be dried.
Description of Work: I use Quality Carpet Cleaning Inc for carpet cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Piyush G.
10/2016
4.0
carpet cleaners
  + -1 more
I had to pay another $100 on top of the deal. It's average.
Description of Work: I purchased a "Big Deal" for Quality Carpet Cleaning Inc. They shampooed the carpets and removed the spots.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$247

Molly M.
10/2016
5.0
upholstery
  + -1 more
The manager was great at following up with me. They missed a spot on the sofa and they sent someone out to clean it again. Once this was done my sofa looked brand new. Because of this manager's actions in following up with me, this alone garners him and this company a full recommendation to anyone considering this company. Thank you
Description of Work: Sofa Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James L.
10/2016
4.0
carpet cleaners
  + -1 more
They did a good job. The workers were nice. They left the area clean.
Description of Work: I purchased a "Big Deal" for Quality Carpet Cleaning Inc. I had them clean my stairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Seth M.
10/2016
5.0
carpet cleaners
  + -1 more
They did a great job showed up on time
Description of Work: Work was done as promise for said price, up sold a bit but was needed, wouldn't do work that they found wouldn't be worth my while.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM