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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 276-300 of 4771 reviews

Henry M.
03/2017
5.0
carpet cleaners
  + -1 more
Overall great people and awesome service. Some upsell...but no pressure and it was for stuff that I really did need. Very professional.
Description of Work: Carpet and tile cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pauline G.
03/2017
5.0
carpet cleaners
  + -1 more
I could not imagine how excellent the job was goin to be they are amazing!!!!!
Description of Work: Cleaning the entire carpet of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Charles S.
03/2017
5.0
upholstery cleaning
  + -1 more
Very professional and nice to deal with
Description of Work: Sofa and love seat upholstery cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine B.
03/2017
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Good Needed spots to come out a little better some tough spots though
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

LYNNETTE M.
03/2017
5.0
carpet cleaners
  + -1 more
Very well.......... fast and clean.
Description of Work: 4 rooms and stairs cleaned and stretched the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
03/2017
5.0
carpet cleaners
  + -1 more
They are very nice & courteous. Excellent work, they got the stains and ordor resolved. Price is very reasonable. This is the second time I have used them.
Description of Work: Carpent in Loft and Stairs cleaned with dog odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sharon S.
03/2017
5.0
carpet cleaners
  + -1 more
They were very good, and they were able to lighten the stains a lot. Whatever they could not get out, they came back to try again. They ended up coming out a couple times, and got all of the stains removed. My carpet is a pale beige color. They did a terrific job, and would use them again if need be!
Description of Work: I purchased a deal for $165 for up to 8 Areas of Carpet Cleaning off of Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

James F.
03/2017
3.0
carpet cleaners
  + -1 more
as expected. The company did what they said they would do and nothing more
Description of Work: 2 bedrooms and a living room

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from Quality Carpet Cleaning Inc
It looks like we didn't fully live up to the member's expectations. We're sorry about that. The member said he'd hire us again which we appreciate. Hopefully, we can leave a better impression next time.

Dagmar B.
03/2017
2.0
carpet cleaners
  + -1 more
Honestly I am tired of paying extra for every job I hire. Carpet cleaning is what it is. Cleaning of carpet. I am sick of this business of extra for "pre-spotting". Next let's pay for the water?
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$135

Response from Quality Carpet Cleaning Inc
We called the member but she wouldn't talk to us. There were no extra charges. She bought an upholstery deal from Angie's List for $97. Plus she ordered 2 rooms for $30 each. That's all she paid. Additionally, it took us 4 months to collect the $60 which was due at time of cleaning. Plus, the work was done in September last year, not January this year, and she paid us on February 14th. She may have us confused with someone else. If she would talk to us maybe we could sort this out.

Robert C.
02/2017
4.0
carpet cleaners
  + -1 more
They were very nice and even came back but still did not get out the traffic patterns. They called and followed up.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

J S.
02/2017
4.0
carpet cleaners
  + -1 more
I think the company is great. They call and remind me they are coming. There is an up sale. They quote you one price, but if you want to have anything else done there is this up sale. I thought I would be spending $150 and by the time he got done it cost me about $200 because supposedly whatever they spray on the heaviest stains --I'm not sure what it was supposed to do. They are nice people and you get different people. Their responsiveness is great. The up sale kind of put me off a little bit. I just was not expecting the up sale.
Description of Work: I used Quality Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Pauline G.
02/2017
5.0
carpet cleaners
  + -1 more
Espectacular!!!!! I'll recommend the FOREVER and EVER!!!!
Description of Work: Cleaning the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Shirley F.
02/2017
4.0
ceramic tile
  + -1 more
The first time the job was done poorly, but they called me back and had Raphael come back and clean and seal the grout. He did a very good job and I was pleased with the end result. I felt I paid a lot of money for the job.
Description of Work: I needed the Porcelain grout cleaned and sealed in my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$750

Katherine H.
02/2017
2.0
carpet cleaners
  + -1 more
The provider quoted $90 to clean 7 stairs, a small hallway and 1 small bedroom. They arrived on time and after the service was performed, the bill came to $240. They explained that there was an additional charge for shampoo and Scotch Guard. I never asked for Scotch Guard and I thought the price included the shampoo. I wouldn't have had an issue paying $240 if that what was quoted.
Description of Work: Carpet cleaning for 7 stairs, 1 small hallway and 1 small bedroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$240

Response from Quality Carpet Cleaning Inc
We refunded the extra $150 and apologized for the confusion. She scheduled the job but her husband was there for the cleaning, so she's right in not having personally authorized any additional work. We don't do work without authorization and we don't charge extra for shampoo, so there must have been some misunderstanding between the 3 parties for which we take responsibility. What we charged for was an enzyme treatment for pet odor and Scotch Guard. The member is a very fair and understanding person and has sent Angie's List a letter requesting the review be removed. We will in the future be more careful in dealing with a third party.

manoj K.
02/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
Jose and his assistant are punctual, reliable, friendly and do a good job!
Description of Work: Carpet and tile grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eileen Q.
02/2017
5.0
carpet cleaners
  + -1 more
Great, they were punctual and professional..
Description of Work: Family room, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott G.
02/2017
5.0
carpet cleaners
  + -1 more
We had never had our carpets cleaned in the 5 years we've been in our house. One room was particularly bad. I wish I had taken a "before" photo, because the end result was spectacular!! It looked like new, which I didn't think was possible. I was absolutely thrilled!!!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Viola B.
02/2017
5.0
carpet cleaners
  + -1 more
They're really thorough. The first time they were a little bit lower than the second time, but then it just depends on what you have done. I had a sofa done and a chair, so it was little bit more.
Description of Work: They did the carpets, they cleaned out one of my sofas and chairs. They cleaned everything.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Terry F.
02/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well. Quick and efficient. Job well done.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Judy C.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This was my first time switching from Coit to any other company. I found this company to be much easier to deal with. Coit would only give "Monday" as the day for carpet cleaning, and would not answer calls for a more specific time. As a busy working person, I needed to set aside time to be there. Quality Carpet Cleaning immediately answered, with a specific time frame. They did a good job on the cleaning. The most impressive thing is that they have a 30-day guarantee. In one area, there was a spot that came back after the cleaning. They actually did come back to clean it. Coit doesn't do this. The price of the cleaning was equal to Coit, but the service is far superior.
Description of Work: I had Quality Carpet Cleaning clean my carpets and couch. I just had remodeling done, so they really needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

Nina P.
01/2017
5.0
carpet cleaners
  + -1 more
It went well! I've used them a few times before and I've had a good experience every time. They're very punctual and professional. They're a good, quality carpet cleaning company.
Description of Work: Carpet cleaning in three areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Debbie P.
01/2017
1.0
carpet installation
  + -1 more
They wanted me to pay $500 more. If you move the furniture out yourself you will get a small discount. Outrageous!
Description of Work: One room of carpet restretching

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
punctuality
4.0


Samantha R.
01/2017
2.0
carpet cleaners
  + -1 more
The did a terrible job. Feel like you get what you pay for. It was inexpensive and so the job wasn't up to my standards. Lots of dirt and stains left.
Description of Work: Clean carpets.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$100

Karey K.
01/2017
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
Very well. The representative from Quality Carpet Cleaning was meticulous about doing a great job on everything.
Description of Work: Carpets cleaned, tile floors cleaned and sealed, and multiple pieces of furniture cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,057

Alison D.
01/2017
5.0
carpet cleaners
  + -1 more
The 2 men moved some of the furniture and got the job done fast. The rooms looked much better after their work. Would of liked a heads up call more then 1 minute ahead of time but oh well.
Description of Work: 3 rooms needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM