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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 251-275 of 4771 reviews

Mary B.
05/2017
5.0
carpet cleaners
  + -1 more
I had several very old pet stains and wear stains that were a problem to me. Other carpet cleaners were unable to reduce the stains at all. This carpet service made a discernible difference in the stains and now the pet stain is very nearly gone.
Description of Work: Carpets in livingroom, dining room, hallway and stairways

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Sandra R.
04/2017
5.0
carpet cleaners
  + -1 more
The gentleman arrived on time and did an excellent job. He was honest and did not try to up sell me. It's been a few weeks and my carpet still looks great.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra R.
04/2017
5.0
carpet cleaners
  + -1 more
It went well. There was only one person but he was thorough, honest and efficient, and did an excellent job on heavily soiled stairs (thanks to my dogs) that don't usually wind up very clean. I added the stairs and two rooms to my Angie's List deal, and the price was fair compared to other companies I've used.
Description of Work: Cleaning five rooms of carpet, plus hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katie G.
04/2017
5.0
carpet cleaners
  + -1 more
It was as expected. I was really hoping to have the carpets look like new again, but I don't think that is possible with normal wear and tear.
Description of Work: Carpet cleaning for 3 bedrooms

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

michael P.
04/2017
5.0
carpet cleaners
  + -1 more
They are on Angie's List. They did a pretty good job and we will probably call them again fairly soon. It was some kind of special rate from Angie's List. It was a good experience. The price was good. They did a nice job and it was really good. The man who came out was from my grandmother's village in the Ukraine. It took them a couple of hours to do the job. The worker who came out was fine.
Description of Work: We used Quality Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary L.
04/2017
4.0
carpet cleaners
  + -1 more
It went well. The technician was polite, the work was done quickly and well and we are happy with the results.
Description of Work: Carpet Cleaning They advertised a $69.95 special for 3 rooms of carpet deep cleaning. The only issue was that we were not aware that the $69.95 special did not include cleaning pet stains, and that a small walk-in closet in our master was considered another room. There was an additional charge for the closet and a pet enzyme treatment. Once the technician explained it to us we decided to go ahead with the service for $200.00.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

John H.
04/2017
5.0
carpet cleaners
  + -1 more
Great - no problems. Gary did a great job.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Melanie M.
04/2017
4.0
carpet cleaners
  + -1 more
They arrived on time and did the job. Did not try and upsell on services which was appreciated!
Description of Work: Basic carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Andrea G.
04/2017
5.0
carpet cleaners
  + -1 more
I use them often. I usually work with them every three-four months. Their the only ones I use.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Garry W.
04/2017
5.0
carpet cleaners
  + -1 more
It was excellent. They are really good guys, I have used them before. They even called me yesterday to see if I needed anymore carpet cleaning done.
Description of Work: They just cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen Y.
04/2017
5.0
upholstery cleaning
  + -1 more
They were good. They called me pretty quickly and were on time. The workers were nice.
Description of Work: They cleaned my upholstery for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Dennis G.
04/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
very well well he was prompt and professional and experienced
Description of Work: cleaning two chairs and a carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemarie K.
04/2017
5.0
carpet cleaners
  + -1 more
prompt, disclosed price before work started, well completed job
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda E.
04/2017
5.0
carpet cleaners
  + -1 more
My carpets look like new after Quality Carpet's visit. I use them every time I want my carpets cleaned.
Description of Work: All carpet in the home cleaned including the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Ricarte D.
04/2017
5.0
carpet cleaners
  + -1 more
They did a very good job.Very respectful and they treated my house as if it wa their own
Description of Work: They steam-cleaned the carpet 3 bedrooms and a living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Julie H.
04/2017
1.0
carpet cleaners
  + -1 more
They arrived and claimed that we needed a "deep cleaning", that both areas were too dirty to do a regular cleaning and they upped the price to $275. The man was obnoxious and rude. I told him to leave. We hired another company and had the carpets cleaned perfectly for $100.
Description of Work: I hired this company to clean two small areas - a small bedroom and a master bedroom closet. They quoted a price of $100 - $125. The bedroom had one spot in a very visible area, otherwise it was clean - only 4 months old. The closet was dirty, but just needed a cleaning.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from Quality Carpet Cleaning Inc
This was not our customer. We can't find this job in our database by name, address or date of service. Also, we do not sell deep cleaning. It's a scam. You can scan our thousands of reviews and it will not come up. There are many companies with Quality in the name and, being by far the largest, we've often been confused with them. Any of our technicians who behaved as above would not be with us long.

Linda R.
04/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Good. It was heavily stained and looks 100% better!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernhard S.
04/2017
4.0
carpet cleaners
  + -1 more
First day turns out they never asked me whether they can run a hose from the car to the condo. They couldn't so had to return the next day with a mobile unit. Next day 8am nobody there. Call company at 8:30 "he is on the way". Call company again at 9:00. "He is waiting at your door". I was in the condo the whole time... The gentleman apologized and threw in a special animal odor treatment for free, also gave some good advice. The service was was done professionally and courteous, so not bad after all. Just the time management could be improved. This was an Angie's list special.
Description of Work: Carpet cleaning in two rooms and adjacent corridors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Robin G.
04/2017
5.0
carpet cleaners
  + -1 more
Things went well. Of course, there was the push to pay for extra items, but I wasn't interested in the extra items. We also had to clarify the fee, but everything worked well. I would hire again.
Description of Work: 2 rooms one hall cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Karalayne M.
04/2017
5.0
carpet cleaners
  + -1 more
Eric and Matthew were prompt, professional and friendly. They called 20 minutes out, allowing me to not be sitting and waiting and I totally appreciated that. We have carpet in 3 bedrooms and a hallway and they assured me the traffic stains would come right out.
Description of Work: Carpet cleaning for 3 bedrooms and a hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca L.
04/2017
5.0
carpet cleaners
  + -1 more
I have submitted this two times and your not getting anymore. IM DONE
Description of Work: 3 bedrooms 2 hallways, a large walk-in closet and a stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Suzette S.
04/2017
5.0
carpet cleaners
  + -1 more
the gentleman arrived on time, prepared the rooms and cleaned them very quickly did a very good job. Paid extra for pet stain removal and germicidal rinse and teflon protection
Description of Work: needed three large rooms cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rita K.
04/2017
3.0
carpet cleaners
  + -1 more
Initially everything looked OK when wet, however as carpet dried, spots showed up.
Description of Work: Living room (partial carpet cleaned), and master bedroom (partial carpet cleaned).

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$69

Response from Quality Carpet Cleaning Inc
We went back out and re-cleaned the carpet. The member is happy with the results. We apologize for the inconvenience of a second visit. Sometimes spots can appear to be gone when we clean the carpet only to reappear days or even weeks later. That's why we have a 30-day guarantee instead of a 10-day or shorter as most companies do.

Barbara M.
03/2017
5.0
carpet cleaners
  + -1 more
The guys did an excellent job! Our carpet is old and very spotted, and they did a great job of getting out the spots. Also, the carpet smelled much better afterwards. They are professional, responsive, friendly, careful, and helpful. I have used them before and would definitely recommend them to anyone needing carpet cleaning.
Description of Work: Just needed carpet cleaning in 4 rooms with extra spotting and disinfecting for animal stains and smells.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Claudette M.
03/2017
5.0
upholstery cleaning
  + -1 more
The person was professional, on time and the work we too notch.
Description of Work: I had a sectional cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM