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Quality Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.

Business highlights

44 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,

Services we don't offer

Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 201-225 of 4771 reviews

craig C.
07/2017
5.0
carpet cleaners
  + -1 more
Arrived on time. Did a very thorough and professional job. Office staff very polite and helpful. Mailed me a nice letter after with warrante enclosed, and encourage me to call within 30 days if any stain issues. Did a follow-up call too saying they would respond to any stain issues for free within 30 days. Will use again and refer to my friends.
Description of Work: Had both floors of my small condo cleaned, including 28 stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Constance C.
07/2017
1.0
carpet cleaners
  + -1 more
Disappointed, I choose dates for service. Its been three weeks and no response.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
$69

Response from Quality Carpet Cleaning Inc
This was our error and we are truly sorry for what happened. We contacted the member and she did get a refund from Angie's List. The person who normally handles the Angie's List orders was on vacation that week and the person filling in for her missed this one. Fortunately we only missed responding to a few of them. We get dozens. Unfortunately, that's no consolation for the ones we did miss. Again, our deepest apologies.

Robert M.
07/2017
5.0
carpet cleaners
  + -1 more
Jacob showed up promptly at early end of appointment window. He looked over the rooms, and gave options for additional deep cleaning of pet stains. After he finished, our light colored carpet looked amazing. Formerly impossible to erase spots on our fairly old carpeting were almost entirely eradicated. The cleaning was beyond my wildest expectations!
Description of Work: Cleaning carpeting with some pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Sylvia H.
07/2017
5.0
carpet cleaners
  + -1 more
Walk areas were very dirty and grease marks around the eating area were cleaned better than expected. Gilberto did an excellent job.
Description of Work: 3 rooms for $69.00 was the offer. The dinning room, living room and downstairs bedroom was cleaned. Furniture was moved upon request. Two stairways were cleaned also at an extra cost of $45.00 for each stairway. So, the total for both stairways was $90.00. Total cost was $159.00=great price

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Michael V.
07/2017
5.0
carpet cleaners
  + -1 more
GREAT! Alex was very professional and had a great attitude. Couldn't ask for any more.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Quinton L D.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Went great. On time and professioal.
Description of Work: Some carpet and furniture cleand

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gen M.
07/2017
5.0
carpet cleaners
  + -1 more
There were heavy oil/grease stains on the stairs that were removed without problem. Dirty spots caused by soda spills were also removed. We had a few "mystery" spots that they tried to remove, that did not come out completely (including one extremely bad rust stain). But they were better after cleaning. We got a confirmation the day before, and a call shortly after at the beginning of the arrival window (8-11) to give us an improved arrival estimate - very nice (I wish more services would do this).
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fran S.
07/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
Great. My square footage fell within your deal so no extra money was charged. Very honest man.
Description of Work: They cleaned my tile floor and resealed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Minh P.
07/2017
5.0
carpet cleaners
  + -1 more
Job was completed timely and well done
Description of Work: Tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Len W.
07/2017
5.0
carpet cleaners
  + -1 more
Very well. They were able to get some deep stains out.
Description of Work: Cleaned two large rooms and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Roger D.
07/2017
5.0
carpet cleaners
  + -1 more
Great! They were professional and pretty quick and efficient.
Description of Work: Deep cleaned rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mallory S.
07/2017
5.0
carpet cleaners
  + -1 more
All was quick and easy. They showed up on time, worked efficiently and quickly and did a thorough job.
Description of Work: I needed carpet cleaning of bedrooms in a rental apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert J.
07/2017
5.0
ceramic tile, floor cleaning
  + 0 more
Excellent! On time, courteous & clean
Description of Work: Tile & grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Asaad F.
07/2017
5.0
carpet cleaners
  + -1 more
Went well. They moved furniture and even came out to do some spot cleaning free of charge. Angel is the man! We're satisfied!
Description of Work: Needed carpet cleaning for the entire two-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Carey S.
07/2017
5.0
carpet cleaners
  + -1 more
Workers were prompt and worked efficiently.
Description of Work: Shampooed 6 rooms and a hall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steven A.
07/2017
4.0
carpet cleaners
  + -1 more
ok - but a lot of signifiacnt up charges
Description of Work: clean carpets and area rugs

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$750

Patricia B.
06/2017
3.0
ceramic tile, floor cleaning
  + 0 more
After they left, I contacted Angies List and my money was refunded immediately. It went very smoothly with Angies List. I would rather have had my tile and grout cleaned though!
Description of Work: I bought a "deal" for ceramic tile and grout cleaning and sealing. When the guys showed up they said they could not do it; that it wouldn't help my tile or grout and I would be wasting my money. I never really understood why and at one point they offered to do a "test" area, but ended up not doing that and just left.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Dolores P.
06/2017
5.0
carpet cleaners
  + -1 more
Excellent work all spots removed even old ones I would definitely use them again
Description of Work: All carpets were cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua J.
06/2017
5.0
carpet cleaners
  + -1 more
This is the second time I've purchased this deal from this same company. They do a great job! I would definitely recommend them and plan on using them again.
Description of Work: sofa and rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Delia H.
06/2017
5.0
carpet cleaners
  + -1 more
Great job, have used them for many years now.
Description of Work: Carpet cleaned-

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam B.
06/2017
5.0
carpet cleaners
  + -1 more
I love their work. If I feel there's a problem, they respond right away.
Description of Work: all carpets cleaned & pet spots removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marybeth L.
06/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
excellent! Arrived on time, explained procedure and did a magnificent job!
Description of Work: cleaned and sealed grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

GORDON J.
06/2017
5.0
carpet cleaners
  + -1 more
Ryan did a great job in cleaning high traffic areas.
Description of Work: whole house carpet
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia R.
06/2017
5.0
carpet cleaners
  + -1 more
For an additional cost, they cleaned some other area rugs which was nice. They protected the hardwood flooring with floor covers as well, although I asked for that ahead of time.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Judy D.
06/2017
5.0
carpet cleaners, carpet installation
  + 0 more
He tried to remove the spots but they are stubborn. The company offered to come out again.
Description of Work: Tried to get some spots out of my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation

FAQ

Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Carpet Cleaning Inc offers free project estimates.
Yes, Quality Carpet Cleaning Inc offers eco-friendly accreditations.
No, Quality Carpet Cleaning Inc does not offer a senior discount.
No, Quality Carpet Cleaning Inc does not offer emergency services.
Yes, Quality Carpet Cleaning Inc offers warranties.
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.

Contact information

4701 San Fernando Road W, Los Angeles, CA 90039

http://www.qualitycarpetcleaning.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM