Serving all of Southern California since 1981 with low prices and quality workmanship. We offer same day service, free estimates and a 30-day unconditional guarantee. Our friendly and knowledgeable sales representatives are available to take your call 7 days a week.
Business highlights
44 years of trusted experience
Services we offer
Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Services we don't offer
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.
great cleaning of the plush carpet... the dirty area is now as clean as the area covered by the bed carpet was a bit damp so my fans were helpful in drying out the room faster technician was professional in all ways marked down one star as they did not contact me for 30 days after purchase from Angie's List. Once I called them, all was good.
Description of Work: carpet cleaning of a bedroom dirtied by a toddler for 18 months
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$69
Judith W.
08/2017
1.0
upholstery cleaning
+ -1 more
The representative was early for the appointment, which was fine. He walked in, stood at the door and looked at the sofa DA and said, "Oooh. I can't clean that," without even really looking at it or touching the sofa to see even what kind of material it was. He ended up leaving without even trying to clean it. I was refunded my money.
Description of Work: I purchased the coupon to have my sectional cleaned, which I told the company upon buying the service.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$97
Response from Quality Carpet Cleaning Inc
The technician actually went in and took close up pictures of the sofa for the manager to look at. From the pictures it looked like we wouldn't be able to get it clean. I've seen them and I agree. I wish we could upload them here. The manager offered to send someone else out for a second opinion but the customer declined. It doesn't benefit us to walk away from business and to leave a prospective customer unhappy. But we offer a 30-day unconditional guarantee and we knew we couldn't get it clean. From the comments of the member it appears the technician could have spent a little more time explaining things better, and we do apologize for that. We hope she finds someone who can help her.
diane R.
08/2017
4.0
carpet cleaners
+ -1 more
I used them 2 or 3 times. Only one time it came out bad. Just wouldn't use the same guy again. Otherwise everything ok.
Description of Work: whole house carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOSE L.
08/2017
3.0
carpet cleaners
+ -1 more
It was $150, i guess. It was a small area. It was a smaller job, not a very big job. It took an hour to complete the cleaning. My communication and interaction was very good. They told me everything that they did.
Description of Work: The just did cleaning of the carpet.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
dilruba K.
08/2017
1.0
carpet cleaners
+ -1 more
Last time and this time it was simply just horrible . This time they came, cleaned 8 areas within an hour which is just not possible if you are doing good job( others people took at least 3 hrs). When I went to check I saw dirty spot many places. One place I showed the guy and he said for that we need to do deep cleaning. I said I can just cleaned the place with simple water and towels. Having kids , I always do that. He challenged me. So I went to get wet towels and in front of him, cleaned the place within two minutes. He started laughing like it was so funny. After he left, I took two hours to clan many spots like that with simple wet towels. I will never ever and ever buying carpet cleaning again with the deal. I used Quality carpet cleaning for 7 years. Even before i am member of Angies list. I think they just stop caring for the quality .Such a waste of money. Almost feel like I didn't clean my carpet at all
Description of Work: I always buy this deal because the deal just perfect for me. Used to be $147. It went $167. I didn't care, since it is lots of work. First three times they did what was expected. They really cleaned the carpet . Come on time. Ask me to show the area ,cleaned the area very nicely. You can feel the carpet is cleaned
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
2.0
Response from Quality Carpet Cleaning Inc
This is embarrassing. There's no excuse for rushing through a job. We are refunding the member's money and going out to re-clean the carpet at our expense. We are very sorry for what happened.
Jeannie G.
08/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Excellent work and I referred them to friends and family and they were very happy with the work & customer service.
Description of Work: Upholstery cleaning & carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Elizabeth S.
08/2017
4.0
carpet cleaners
+ -1 more
Work was done on time and they did a good job. Would use them in the future.
Description of Work: Cleaned carpet in several areas of my house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Michael M.
08/2017
5.0
carpet cleaners
+ -1 more
Good! No upselling for extra services. Just did what was advertised on the special.
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hortense B.
08/2017
5.0
carpet cleaners
+ -1 more
Given that the carpet was 20 years old with family wear and tear and only well- vacuumed over the years, the resulting cleaning was better than expected. I had little hope that one or two stains and one heavy traffic area could not be completely removed, and they were not, but they were lightened and the rest of the carpet looked fine. Henry, the cleaning technician was very nice and professional, went over difficult areas more than once, and added fragrance to the job.
Description of Work: Two bedrooms and a hallway were in dire need of cleaning .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Henry V.
08/2017
5.0
carpet cleaners
+ -1 more
The work done was fast and efficient. Overall, I was very pleased with the results.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul T.
08/2017
5.0
carpet cleaners
+ -1 more
Arrived right at the tail end of the four-hour window and the service technician was friendly and efficient. Drying time took longer than expected but that is out of their control.
Description of Work: Four small rooms needed deep carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Susan C.
08/2017
5.0
carpet cleaners
+ -1 more
perfectlly. Courteous, professional, good work.
Description of Work: carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
A D.
08/2017
4.0
carpet cleaners
+ -1 more
Service provider was late for the appointment time. Once they arrived the service was done as requested.
Description of Work: Carpet cleaning in 5 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Pamela H.
08/2017
5.0
carpet cleaners
+ -1 more
Excellent! Didn't take a lot of time, they were punctual and thorough.
Description of Work: Carpets cleaned on two levels + 2 sets of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adrienne M.
08/2017
5.0
ceramic tile, floor cleaning
+ 0 more
Phillip Cornejo showed up right on time. He was courteous and professional. My kitchen and bathroom floors look fantastic.
Description of Work: I needed my ceramic tile and grout cleaned and resealed in my kitchen and bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Dan P.
08/2017
5.0
carpet cleaners
+ -1 more
They were very prompt and did a good job.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
sara H.
08/2017
5.0
carpet cleaners
+ -1 more
Showed up punctually (appreciated), wanted to charged 75% over price to Angies for "acid solution" for perhaps better cleaning - I declined. Done in <2hours,
Description of Work: Cleaning of carpets
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Roger J.
08/2017
5.0
carpet cleaners
+ -1 more
Great. they were very punctual and professional.
Description of Work: Carpet cleaning for one room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LORRAINE L F.
08/2017
5.0
carpet cleaners
+ -1 more
Great. My allergies are better now.
Description of Work: Four carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert W.
08/2017
4.0
carpet cleaners
+ -1 more
I have been using Quality Carpet Cleaning for about five years and this is the first time I've had a problem. I had to keep asking them to go over areas that I thought they had missed which they were willing to do.
Description of Work: They cleaned the carpets in two rooms and a hallway.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
vijay J.
07/2017
5.0
carpet cleaners
+ -1 more
OK. It is hard to express detailed opinion after only a few days.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$220
Karen D.
07/2017
5.0
carpet cleaners
+ -1 more
I don't remember the cost. He was here for a tenant. He sometimes cleans the common stairwells, but he's here for a tenant and he's wonderful. I don't know how much he pays. He's very friendly too and a friendly person.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
Diana T.
07/2017
5.0
carpet cleaners
+ -1 more
Very well; they were in and out within an hour and did a very professional job.
Description of Work: Carpet cleaning for badly soiled carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
David B.
07/2017
5.0
carpet cleaners
+ -1 more
The two men who came out were knowledgeable and professional. Our carpets were so spotted, we just hoped that the spots would at least be lightened. Well, they got all the tough spots out, and we were very happy.
Description of Work: We would definitely hire them again. They cleaned two bedrooms and a hallway, We had a few of the very bad spots on our carpet come back in a couple days, but when I called, they came out the next day and fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Jackie C.
07/2017
2.0
carpet installation
+ -1 more
Took three visits to re-do the work until it was fixed to stay stretched. Hopefully repaired area will continue to hold properly. For what I paid, I did not get the quality I feel I should have. Will not use them again.
Description of Work: Patch hole in carpet & Restretch one area of carpet.
Rating Category
Rating out of 5
Response from Quality Carpet Cleaning Inc
We're sorry the member was not happy. The structure the carpet gets attached to between rooms was defective and we eventually decided to replace it at our own expense. The member's wheelchair would dislodge the carpet rolling over it . The repaired area will hold fine now that we address the problem.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
House Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Upholstering,
Drapery Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation
FAQ
Quality Carpet Cleaning Inc is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 5:00 PM
Quality Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Quality Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, oriental rug cleaning, tile and grout cleaning and sealing, carpet repair, pet odor removal and drapery cleaning,
Carpet dyeing and installation, hardwood refinishing, upholstery and tile repair.