Pure Glass Window Cleaning

I filled out a report b4 so I don't feel a need to again. He left town. Unable to locate him.

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It kept bugging me to see marks on the top of my kitchen window left by painters last year. But I couldn't figure out how to clean it myself since it sits just out of reach of my only freestanding ladder. It would have been a pain for me to set up an extension ladder on each side in order to do one half of the window at a time. Luckily this company is close to my house and not out of an obscure location across town. They answered the phone right away and I was given a verbal estimate. It was made very clear to me what the additional cost would be if the service rep found it to be harder to reach than I had described. The scheduling was very flexible and the work was done soon after scheduling. Although I was not home, my son reported that the service rep was punctual and very professional. I came home to a crystal clear window and even an invoice for my records. I was very pleased with the quality of the work and felt it was a fair price given the difficulty involved.

The owner of the company, Mike, first came to our home to do an estimate. He was early for our meeting and spoke with me about the expected cost and one area that might cost a bit more. The crew came on-time on the appointed day and did a wonderful job. We had not had the windows professionally cleaned since moving into our home in late 2002, so they were pretty dirty. I'm only sorry we waited so long to have this done as our windows look amazing!!! I highly recommend this company -- they were professional, prompt and reasonably priced. A+

It was a good quote, it was better than another company. I thought the quote was way more reasonable, I think they were more friendly when they came to do the quote and more thorough. I remember him very well because he was very nice and willing to adjust it by whatever the special was at the time. They were very punctual.

it went very well

I thought the price was high, but they did a good job. I needed them fast, and they came immediately. I was pretty pleased with them overall. They were responsive.

When I called an appointment for an estimate was agree to. On the day of the estimate, the service rep was a little late. He said he was sorry for being late and explained why he was late (a good reason). He gave me an estimate for the job and actually lowered his own estimate as a way of making up for being late and keeping me waiting. We agreed to a date to have the windows cleaned. Two workers showed up on time to do the work. The were respectful of the house and extremely professional and efficient at their work. They finished the job inside and out in less than two hours. This was a very good experience and I thank the workers for a job more than well done.