Precision Garage Door services residential garage door and openers in South LA. We're open 24/7. Same day service guaranteed!
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
We answer our phones 24 hours a day and 7 days a week so call us at anytime. Garage Door and Garage Door Opener Repair, Sales and Installation 24/7 Emergency service
Description of Work: They replaced the springs and made sure everything was operating smoothly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WILLIAM D.
11/2017
5.0
garage doors
 + -1 more
Great job 910
Description of Work: New garage door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank T.
09/2017
5.0
garage doors
 + -1 more
Upgraded the garage opener.
Description of Work: Repair the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Frank C.
07/2017
5.0
garage doors
 + -1 more
I was happy with work done
Description of Work: replace broken spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Rochelle R.
05/2017
5.0
garage doors
 + -1 more
It went well
Description of Work: Fix Garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Garrett M.
02/2011
5.0
garage doors
 + -1 more
GREAT COMPANY... GREAT JOB. Ok these guys I called in to clean up the mess made by Mesa Garage Door (see my review on 2/3/11). I call these guys up to get information and pricing on garage door openers. They give me honest reviews of all the various manufacturers. I had already read up on Marantec, which seems to be top of the line (quietest, best warranty, etc.). They give me pros and cons and prices. They actually recommend both Chamberlain or Marantec, depending on my budget. Kudos, that they have their customers best interest in mind. I get a great price on 3 Marantec 4700e models. (Mesa was "giving me a deal" with Chamberlain motors at 470$ a piece). Plus they are willing to install next day on Saturday (Mesa's earliest was one week away (next Tuesday), despite my asking them to do it earlier since they screwed up my doors. Did I mention MESA SUCKS AND HAS POOR CUSTOMER SERVICE). Jeby, the installers, comes to install and first helps me fix some of Mesa's mistakes. 2 of the doors railings are uneven and one of the rails is held in place with a scrap metal wedged under it, instead of a bracket. Unbelievable. So Jeby helps me correct this before installing the 3 new motors. He helps me program my cars as well and explains how to use the openers, goes over maintenance. Comes with 3 keyless remote entries, and 3 hand held remotes. Smooth installation. Price as quoted. Save yourself the headache and call Precision first. Or call them to fix Mesa's mess.
Description of Work: Removal of 3 old garage door openers Installation of 3 new Marantac 4700e openers with 8 foot rails
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,237
Jennifer B.
02/2010
5.0
garage doors
 + -1 more
Our garage door stopped working completely. Precision sent a tech the next day, though they said it would have to be late. We were fine with that considering we park both cars inside. The tech came at about 6:45 and stayed till 10pm to complete the repairs. Since then, the door has performed so much more quietly and consistantly. Even though this turned into a major expense, I feel we got more than our money's worth out of the investment. Two years later, I'm still pleased every time I open that door.
Description of Work: Wheels and barings needed to be replaced, as well as the springs, which were the primary issue (being two low quality for the heaviness of the door).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Rachelle Y.
11/2008
1.0
garage doors
 + -1 more
Called and was quoted 89 - 149 for the spring + 75 to install. That sounded fair. Technician came out and immediately said that I needed two new springs ($300) + a new bearing ($75) + install ($75) + service call fee ($39.95). New total was $489.95. I freaked and told him that was outrageous and way more than what I was quoted over the phone. Technician said that he could waive the $39.95 service fee, but that was it. I told the repairman to do what he needed to do to and then called the office. I let them know that the tech they sent out was quoting me way more than what was originally quoted. They called the repairman and now, miraculously, I only needed to replace one spring and the bearing. New total was $300. I gave them the coupon off Angie's list (see above) for $30 off spring replacement, so my new total should be $270. At this point, THE REPAIRMAN WAS REALLY PISSED OFF AND UNPROFESSIONAL. He didn't even want to take my credit card #, so I had to give it to the woman on the phone. The woman on the phone did mention that this repairman "WAS BEHIND ON HIS QUOTA FOR THE MONTH AND THAT'S WHY HE WAS ACTING LIKE THAT." I don't believe that the bearing needed to be changed on the garage door. I was so frazzled by this whole experience that I forgot to request he leave the old bearing behind, so I don't even know if he replaced it or not. I did do a price check for the bearing that he claimed to have replaced and found them for $3 a piece. They charged me $75. THIS COMPANY IS A JOKE. THEY FIXED THE GARAGE DOOR, BUT IT WAS OBVIOUS THAT THE REPAIRMAN THEY SENT OUT WAS A CROOK AND TRYING TO SELL ME THINGS THAT I DIDN'T NEED.
Description of Work: One of my overhead garage door springs broke and I needed it replaced.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$270
Response from Precision Garage Door Service Los Angeles
.
Larry S.
10/2008
5.0
garage doors
 + -1 more
We only got so far as the estimate stage, and we will call the company again if need further work.
Description of Work: I had them come out and check on my mother's garage door problem - the overhead opener failed to work. They came out promptly and gave an estimate. We compared with other estimates and ultimately chose to go with another company, but their estimate was close and they were very professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
ELIZABETH S.
08/2008
5.0
garage doors
 + -1 more
We realized after he evaluated the door, that the gauge and gears metal were wrong that was previously on it. So what we did was we spent the extra money and had him put in new tracks and rollers, and the difference was day and night. They weren't cheap but it was worth it.
Description of Work: They came out and fixed our garage door opener that was broken.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Stephanie V.
07/2008
4.0
garage doors
 + -1 more
Estimator arrived within the time frame stated to give us the quote. We accepted and scheduled the work. Work crew arrived on time, but had not been advised by estimator about "build-in" work required for rear garage door due to its size. Work crew had to improvise due to being unprepared for extra work.
Description of Work: Vendor replaced front and back garage doors.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
CYNTHIA G.
06/2008
1.0
garage doors
 + -1 more
The serviceman arrived when stated and professionally made the needed repair. However I feel that I was "gouged" on the price: Fuel Surcharge $9.95, service $40.00, Labor (one hour) $75.00 (took 20 minutes). Genie Screw Troll $112.00. (I priced this part on the internet $17.95).
Description of Work: Replaced the Genie Carriage Screw Drive (described in the invoice as Genie Screw Trolly) on the garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$240
Michael A.
06/2008
1.0
garage doors
 + -1 more
When they came out to service the door, they didn't complete the job. When I tried to call, they never called back. I would not do business with them again. They tried to sell me things that I did not need. They misrepresented themselves.
Description of Work: They came out to my house to service my garage doors.
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0
Response from Precision Garage Door Service Los Angeles
THIS CUSTOMER WAS INITIALLY PROVIDED SERVICE ON OCTOBER 26, 2006 AND THEN AGAIN ON FEBRUARY 28, 2008. IN BOTH INSTANCES, THE AGREED UPON WORK WAS COMPLETED AND SIGNED FOR. NO RECORD OF ADDITIONAL CALLS IN THE COMPANY CALL RECORDS.
Jack S.
06/2008
4.0
garage doors
 + -1 more
The repairman came out within a few hours of my call. He immediately spotted the problem and gave me an estimate far higher than I got from another repairman. When I questioned him about it, he lowered the price to match the other repairman (who couldn't come out until the next week). I was pleased with the quick response, and the repairman's knowledge of the problem as well as the expedient fix. He was able to repair it on the spot, lubricate it extensively, and now it is working better than it has in a couple of years.
Description of Work: Repaired the garage door spring and cables.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Susan G.
05/2008
5.0
garage doors
 + -1 more
It went well. The technician was on time--even a little early, which was nice--and was very friendly and knowledgeable. He had the new spring on his truck so was able to diagnose the problem and fix it in the same visit.
Description of Work: Precision replaced a broken spring on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Tom M.
01/2008
5.0
garage doors
 + -1 more
Received an appointment same day. Technician was prompt, knowledgeable, and professional. Will definitely use them again when it comes time to replace the door.
Description of Work: Fixed the motion sensor on our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.95
Vincent S.
01/2008
5.0
garage doors
 + -1 more
One of the springs had broken. I called and they scheduled and appt. within 2 hrs. They called a few minutes later to let me know that the technician would be delayed. I asked them to have him call me when he was on his way, which he did. He completed the work within about an hour.
Description of Work: They replaced the two springs on my garage door and lubricated the hinges and track.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
DEBBIE L.
12/2007
5.0
garage doors
 + -1 more
I was pleasantly surprised when they could come out the morning that I called, showed up on time, completed his work in about an hour and the door is working great.
Description of Work: Garage door would not open and once opened wouldn't stay shut; two issues. Springs were replaced by sturdier and better grade with 8 year full warranty; also an adjustment was made on the hardware.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Javier G.
10/2007
5.0
garage doors
 + -1 more
When I called Precision Door Service, I was greeted professionally and courteously. Friendly staff addressed my requests and accommodated me with an appointment. The technician arrived as promised, addressed my concerns and serviced my garage door. Overall, I am quite satisfied, from the office response to the job completion.
Description of Work: Technician serviced my garage door that was working slow and making loud noise. He performed his job tasks professionally and efficiently, was helpful in giving advise to maintaining and avoiding future problems with my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.95
TOM P.
10/2007
5.0
garage doors
 + -1 more
Excellent experience overall. From the initial phone call to the office until the moment the technician left my house, I was treated in a very professional manner and the problem with my garage door was resolved quickly and effectively.
Description of Work: The technician evaluated problem with my garage door and was able to resolve them very quickly and professionally. Furthermore, since it didn't take him more than 10 minutes to fix, he waived my service call as well. Lastly, the technician even gave me very helpful tips in order to help further maintain my garage door.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer B.
11/2006
4.0
garage doors
 + -1 more
Called on Saturday to schedule a tech for the following week. Was told that they could service the door on Saturday between 4 and 6PM at no additional cost. The tech did not show up and did not call. After several calls a tech came out on Sunday at 10PM. The tech waived the $55.00 service call fee for the missed appointment and was apologetic. The tech was very nice and professional and took the time to explain what he was doing. I had him replace the rollers because he did such good work. The parts were guaranteed for life, but were expensive.
Description of Work: Replaced both torsion springs, the center bearing, torsion tube and all rollers.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$1,000
08/2005
4.0
garage doors
 + -1 more
WHEN I CALLED TO MAKE AN APPOINTMENT THE DISPATCHER WAS VERY FRIENDLY, PERSONABLE AND HELPFUL. THE SERVICE TECH WAS PROMPT FOR THE SET APPOINTMENT AND VERY ACCOMMODATING. I THINK IT WAS LITTLE HIGH FOR WHAT HE DID, BUT WORK COMES WITH LIFETIME GUARANTEE. BETTER THAN THE COMPANY THAT INSTALLED THE DOOR.
Description of Work: I CALLED FOR SERVICE BECAUSE DOOR WAS SLOW. THEY REPLACED THE CABLES, ROLLERS AND SERVICED THE DOOR AND OPENER.
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Service Categories
Garage Doors
FAQ
Precision Garage Door Service Los Angeles is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Precision Garage Door Service Los Angeles accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door Service Los Angeles does not offer free project estimates.
Yes, Precision Garage Door Service Los Angeles offers eco-friendly accreditations.
Yes, Precision Garage Door Service Los Angeles offers a 10% senior discount.
Yes, Precision Garage Door Service Los Angeles offers emergency services.
Yes, Precision Garage Door Service Los Angeles offers warranties.
Precision Garage Door Service Los Angeles offers the following services: We answer our phones 24 hours a day and 7 days a week so call us at anytime. Garage Door and Garage Door Opener Repair, Sales and Installation 24/7 Emergency service