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Pieter Rousseau Hardwood Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing,

About us

I have been working with wood products all my life. Not only am I by the National Wood Flooring Association in sales, installation and refinishing of all types of wood floors; I am also a licensed general contractor who has been featured in Architecture Daily. I have a Showroom with over 50 different manufactures of engineered and laminate flooring. Being a top rated company on Angie’s List, Rousseau Hardwood Floors has also received Angie’s List Super Service Award in wood flooring every year since 2009. ​ Rousseau Hardwood Floors strives in making your dream become a reality. Pieter Rousseau Hardwood Floors License #636381. No job too small or too big; we do them all. From repairs to refinishing to custom installations and staircases. We also do the finer finishing such as distressing and wire-brushing as well as custom stains. We also offer dustless sanding to protect your investment. Award winning.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Showroom. Custom installation, repairs, refinishing, floor maintenance, hand-scrapping, staining & dustless sanding.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9162 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 162 reviews

BEN P.
08/2015
5.0
hardwood floor
  + -1 more
Pieter was an expert in helping us choose the best color stain for our home. The floors look beautiful. His crew were skilled craftsmen who were careful in moving all of our furniture.
Description of Work: His workers removed our carpet from our living and dining rooms, our two bedrooms and our hallway to expose hardwood floor original to the 90 year old house. They sanded floor, stained and polished it and repaired damages to the floor that preceded this job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Maria P.
08/2015
5.0
carpet installation, hardwood floor
  + 0 more
We recently discovered 1930's oak flooring under carpeting in our home. The adjoining hardwood floors were installed in the 80's, and so we needed a refinishing job that could make the two different floors flow together. This is what we achieved-- and even beyond our greatest hopes, thanks to Pieter and his crew. The original quote was reasonable, as were the additional repairs that we requested in another room. Pieter's workers were highly skilled, professional and respectful of our home and our space. Every night over four days, their equipment and supplies were stacked neatly in a corner and the area left clean. They are expert craftsmen in every way. We are thrilled with the results, and will be calling Pieter back when it's time to go on to the next room. Excellent!
Description of Work: Refinished vintage oak hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

John P.
06/2015
4.0
carpet installation
  + -1 more
Peter and his wood flooring crew was responsive and helped us finish the job. His carpet partner in OC was a disaster and quite frankly one of the worst I have ever worked with. I would recommend Peter and his team for wood flooring but but not for carpet especially through his partner in OC.
Description of Work: They installed wood floors and carpet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$15,000

Christopher D.
05/2015
5.0
flooring contractor, hardwood floor
  + 0 more
The crew arrived on time, worked quickly, and got all the work done in one day. All at a quite reasonable price. Now, I am a bit of a perfectionist. After the crew had left, I went back and checked out all their work carefully. I found fault with two of the ten holes that had been repaired (cracked wood, too much glue, or exposed nail heads). I called Pieter, and he sent the crew back the next day that I was available. They spent two hours re-doing the holes that didn't satisfy me, installing new hardwood that fit in almost seamlessly with the surrounding wood, all at NO EXTRA CHARGE. Pieter Rousseau (and his crew) knows how to keep his customers happy!
Description of Work: Crew tore off plywood and linoleum floors (in kitchen and bath) to expose hardwood beneath. They also filled in with hardwood about eight large holes in the floor elsewhere in the house (where there had been heater vents, water damage, and utility access holes).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Pat F.
04/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Pieter and his crew did a great job installing oak floors in the back two rooms of my home. They had to remove the old carpet and level out my floor. Pieter bent over backwards to get the finish they way I wanted it, making several trips over to apply different finishes in the closet as tests. He kept saying, "I want you to be happy" and he meant it. He even put in a couple of new wooden thresholds for me at no extra charge. He takes such pride in his work and it shows. It was a pleasure to work with him and his crew and I would definitely use him again.
Description of Work: Installed hardwood floors in 2 rooms in my home and did a beautiful job.This review is a very long time coming, but my floors look just as good today as when they were installed. I'm very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Richard N.
04/2015
2.0
flooring contractor, hardwood floor
  + 0 more
It amazes me how someone in business for so long can have such a bad attitude. I called Pieter on a Friday hoping to schedule a time for an estimate. He said he would call me on Monday. I didn't hear from him the whole week so I called again on the following Friday and he said to text him my address and what time I wanted. I requested Monday at 10am. He texted me back ?confirmed.? Monday came and at 10:15am he's nowhere in sight. I called him and he said he was stuck in traffic far from my location and has been trying to call me all morning but was dialing the wrong number (?). Hmmm, ok. Not sure why he didn't just check my text which was my cell number. He said he could be there around 2pm. He arrived at 2pm and there was no apology for missing the original time. He seemed to be bothered by estimate process and couldn't wait to leave. I told him I was interested in a recoat and maybe replacing a few boards. I told him I last had the floors sanded in 2011. He said why don't you call whoever did it before?? I said I was looking to get a few estimates. He then babbled often unable to connect his thoughts, If I did a job like this, I would be sued? The builders buy this wood in bulk and send it to China? I can do it for $1000 but for $1250 you can have it re-sanded but I'll give to you for $800," " Do you see these lines and gaps in your floors. Glad to say I won't be using Pieter to recoat my floors. Deserving an F but I'll give him D for petting my cat. Pieter Rousseau Hardwood Floors
Description of Work: Estimate for a sand and recoat of my hardwood floors.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Monica F.
04/2015
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
Pieter and his crew did an excellent job renovating our old hardwood floors. They replaced about 1/3 of the wood and had to blend the new wood in with ith the old. At the end, you could not tell which areas had beed renewed and which had been replaced. The new wood was blended into the 30-year old wood seamlessly. Also, Pieter is kind, he is a man of his word, and he and his crew were very careful to clean up as they worked.
Description of Work: Replaced and repaired hardwood flooring in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,325

Richard H.
03/2015
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
Pieter and his crew were excellent. They were very mindful of all of my possessions and did amazing prep and clean up work. The Crew showed up on time everyday and were able to complete the five rooms in four days.
Description of Work: Sanded, Stained and varnished five bedrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

vicki J.
03/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Everyone on Pieter's team was professional, polite, and skilled.
Description of Work: sanded and finished hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Clark C.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Great job, great service, great follow up, great price.
Description of Work: Resurfacing of hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Andrew M.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Not the cheapest quote we got, but very responsive and professional so we went with them. The workers were all excellent. The price went up a bit from the original quote when we discovered we had to level the floor after demolishing the old tile, but they did an excellent job. The quality of the finished product is fantastic, and we've already used them again for flooring in an apartment unit.
Description of Work: Demolished old tile floor and installed new hardwood, and replaced all baseboards

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Adrienne O.
10/2014
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
The installer came on time, worked through the day and cleaned up excellently. He was pleasant and hardworking. I would absolutely use them again for any floor issue.
Description of Work: Installed hardwood floor in a small single apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Angelique G.
10/2014
5.0
hardwood floor
  + -1 more
It went well. The price was very competitive. I've been very happy with the floors. There's a few spots where my dog has had an accident but I'm not sure if it was the coating or my dog, but I might call them about it.
Description of Work: They put a clear coating on top of my hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Charles Z.
10/2014
5.0
flooring contractor, hardwood floor
  + 0 more
These guys are great.I called them and the next day they showed up and gave me a quote and the following day they started the job I really needed it done quick due to a baby coming. They did a great job and showed up on time
Description of Work: Hardwood floor resurfacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Roxanne C.
07/2014
5.0
flooring contractor, hardwood floor
  + 0 more
The work done was GREAT!!!! Pieter came and provided an estimate with less than 24 hour notice since we had limited access to the home. He started the work as soon as we got the keys to the house and was done two days ahead of schedule. He did an AMAZING job refinishing the edgework and replacing the baseboards and molding - frankly it looks like it was never touched, and had I not seen it removed, I wouldn't believe it! He also fixed the subfloor, and did not charge us extra for that. He took out the laminate (that was never lived with) in a way so that we could sell it since it is essentially brand new, and stored it nicely in the garage. I loved the process so much, I kind of want to re-do some more flooring!
Description of Work: Pieter's company took out laminate and installed hardwood floors in about 950 square feet of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Michael B.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Can't say enough good things. 100% satisfied!! Pieter was punctual & professional. He and his crews are 100% business. He was super flexible with his schedule to accommodate the inconsistencies of other crews I had. His follow-through is very professional. He came back to touch up places even after having been paid in full. He and his crews went above and beyond the original work. He actively sought out areas that he could provide services. He's the refreshing opposite of the typical shady, nickel-and-dime'ing contractor. He makes his money by working hard, smart and fair.
Description of Work: refinished original hardwood floors and installed cork flooring with baseboard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Kulap V.
05/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Pieter was incredibly easy to work with. He quoted me 7 days to finish the job and finished in 5. The floors turned out better than I could have hoped for, they are like night and day. His crew were cool dudes too.
Description of Work: Refinished American Walnut hardwood flooring and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,250

Regina P.
05/2014
5.0
hardwood floor
  + -1 more
We learned he required $1000 minimum to come out. Since our job was a repair job only, and likely much less than $1000, he said we should try someone else. I'm putting this in a review to make sure others are aware of this before calling, as some of the reviews show work done for less than $1000.
Description of Work: He replied promptly to our request for quote. He was professional when we spoke with him.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Yosef K.
04/2014
5.0
hardwood floor
  + -1 more
Excellent job with reasonable price
Description of Work: Refurbish 2 bedrooms hallway stairs and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,075

chris D.
03/2014
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
We love our new floors. Pieter and his crew did a fantastic job. They were on time, clean, and the craftsmanship is incredible. The crew always cleaned up after they worked and the job was finished on time as promised. I will definitely use him again.
Description of Work: Pieter installed engineered hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Vicki B.
03/2014
5.0
flooring contractor, hardwood floor
  + 0 more
It was wonderful. Pieter had me text him a picture of the damage ahead of time, and he was able to come to me on a Saturday. He took a look at the damage, and gave me the most honest advice: that I actually didn't need his services. I would go back to Pieter in a heartbeat for when I do need wood flooring repair - such an honest businessman is worth coming back to!
Description of Work: Pieter gave me advice on what to do with a floor that I had scratched (in a rental).

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy L.
03/2014
5.0
floor cleaning, hardwood floor
  + 0 more
They polished/refinished existing old oak hardwood floors and then perfectly matched them in our expanded kitchen and dining area. Amazing job that turned out so much better than we thought was even possible. They also worked on our strict timetable and got the floors done before the arrival of our baby. Thanks so much!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Diana H.
02/2014
5.0
hardwood floor
  + -1 more
Pieter showed up to check out the space, and see what needed to be cleaned and removed before our new laminate could go in. He gave us a quote and came back two days later to do the job (floors need to acclimate you know). The work was completed extremely fast, I left in the morning to run errands and when I came back in the afternoon they were almost done. Very happy with the work, the floor looks amazing. As a side note, there used to be parquet in the house which we thought was destroyed so we removed it ourselves, but he looked at the old tiles and said he could have fixed it! And from the reviews here, I totally believe it. I think we still have parquet under the carpet in the bedrooms so I will probably have him come redo that in the future.
Description of Work: Installed our laminate floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

derek R.
01/2014
5.0
hardwood floor
  + -1 more
Pieter is amazing. Our 1926 floors look brand new. Couldn't ask for a more professional crew. Arrived on time, finished on time, and went the extra mile to do work that wasn't originally contemplated. THE BEST!
Description of Work: Sanded, filled cracks and polished hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert W.
01/2014
5.0
hardwood floor
  + -1 more
Pieter was very professional and lived up to his claims. I would use him again in a heartbeat. AAA++++ rec from me!
Description of Work: He redid our wood floors beautifully and quickly and cleaned up well after himself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Contact information

11708 Culver, Los Angeles, CA 90066

http://www.rousseauwoodfloors.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Insulation

FAQ

Pieter Rousseau Hardwood Floors is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Pieter Rousseau Hardwood Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pieter Rousseau Hardwood Floors offers free project estimates.
Yes, Pieter Rousseau Hardwood Floors offers eco-friendly accreditations.
Yes, Pieter Rousseau Hardwood Floors offers a 10% senior discount.
Yes, Pieter Rousseau Hardwood Floors offers emergency services.
No, Pieter Rousseau Hardwood Floors does not offer warranties.
Pieter Rousseau Hardwood Floors offers the following services: Showroom. Custom installation, repairs, refinishing, floor maintenance, hand-scrapping, staining & dustless sanding.

Contact information

11708 Culver, Los Angeles, CA 90066

http://www.rousseauwoodfloors.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM