Pieter Rousseau Hardwood Floors

I had a floor furnace removed, so there was a big hole in my living room oak floor. Pieter Rousseau's guys came out on a Saturday morning, patched the hole and refinished the area in a few hours. It looks fabulous, and you'd never know that there was once a furnace there!

I phoned Pieter Rousseau and the next day he came out to give us an estimate. He was prompt and professional. Another flooring company simply didn't show up then later called to reschedule. Pieter and his team did a great job. They were friendly, professional, organized, and worked very clean. When they finished, our floors looked beautiful. It is always a pleasure when a company runs its business like it plans to be in business for a long time.

Pieter did a terrific job. He was responsive, worked quickly and showed up on time (early even!). I didn't think he'd want the job since it was so small -- just repairing a scratch in a wood floor. But he was more than happy to help out, even showing up for the estimate on a rainy Saturday morning. He did a great job and I would definitely hire him again.

Price was the most competitive. Pieter went the extra mile to mix colors to give us the color we wanted. He gave us advice about how to improve the fixer house we recently bought. He also helped us get the new baseboards to the house and haul away some none related debris. The floor is on it's last leg and we were informed by Pieter and other contractors this would be the last time it could be refinished and that they would rather replace the floors. But, our budget didn't include replacing all the floors so they are nice now after refinishing albeit, there are nail heads that are visible at close inspection.

We decided to go with another company. I didn't have any problems with him. He was very nice to work with. He also seemed a bit hurried. I don't have any major complaints, though.

Very prompt, professional and amazing quality of work. Of all our (dozen or so) contractors, Pieter is the MVP! Pleasant to deal with, honest, and the floors look fantastic.

had a very good experience. we took a few bids on the job, and Pieter's wasn't the cheapest, but we had a good feeling about him, so we went with him. and i'm very glad we did. we went over budget, as we had originally planned a light cheaper finish but under Pieter's advice we went for a more expensive darker finish, but felt the price was fair and the work looks great, and we also added on a few chores. he was totally right in his advice about the finish as the floor looks 100 x's than it would have had we finished it as originally planned. we went a few days over schedule due to the fact that the weather turned and it started raining so it took longer for the floors to dry, but i can't blame Pieter for the weather, and still the work was completed in a timely fashion. All in all, i felt he was very fair, very professional, and very good. honestly every time we have guests over everyone remarks on how great the floors look. we also had the house painted after he had completed his work, but at no extra cost he came back and retouched up the floors and they look fantastic. i would definitely work with Pieter again.

I just bought my first home and working with Pieter @ Pieter Rousseau Hardwood Floors has been the most enjoyable experience I have had thus far. Professionalism: From the minute we spoke on the phone Pieter's level of professionalism has been unparallelled. I feel that when I dealt with Pieter, he was never trying to sell me anything, but he was actually looking for ways to save me money. A few examples include 1) removing all my old carpeting and floorboards 2) removing my furnace and replacing the wood and 3) waiting for approvals before repairing wood that would have incurred an extra costs. Responsiveness: Moving into a new home, there are a ton of people working in and around the site. Pieter was very responsive and open to working with our schedule and made sure that we were happy along the way. His team accommodated our schedules and made sure the job was done right. They were quick and on time. When Pieter said he was going to do something, it was done right away. Experience: If you live in Southern California and need any work done on your floor, I highly suggest Pieter Rousseau Hardwood Floors. Pieter is the owner, worker, and all around great guy who really knows what he is doing. I can't say enough great things about him and his team. I am even considering putting in wood in the kitchen because I know what I am getting with Pieter.

Our 50 year old hardwood floor (oak) was in desperate need of refinishing. The finish had worn down to the bare wood over much of the floor, it looked horrible. I was concerned that we had waited too long to refinish and we would be forced to replace the floor. We were actually almost resigned to that fact when I made an appointment with Pieter to come check them out. He walked in looked at our pretty trashed floors and said "Let's save these!" He didn't even balk at the missing pieces by the door we had replaced years ago -- and said he could get some new board in for us. He was not at all deterred by the horrific state of the floors after 10 years of big dogs and little kids trashing them! He and his crew moved EVERYTHING out of our house quickly and without any damage, and went to work. We actually went out of town while they worked. When we got back -- I was tempted to call Pieter at 11 p.m. when we walked into the house. All I can say is WOW. Pieter did a truly AMAZING job. Looking at these gorgeous floors now I can't believe we almost gave up on them. Without Pieter -- we might have actually had to! Lucky for us -- we found a true artisan who was able to restore and refinish our floors -- with a result beyond our wildest expectation. My wife and I sit on the couch every night and say at least 3 or 4 times how amazing they look. Pieter was professional, did exactly what he said he would do in the time frame allotted -- and the final result is truly stunning. I would HIGHLY RECOMMEND Pieter and his crew to anyone looking to get their floors done.

He came out to give me the estimate. I did not use his services, but I would rate him highly.

Rousseau Wood Floors promptly scheduled a free estimate; gave a very competitive bid; scheduled the work within my timeframe; showed up on time; and finished in a timely manner. All services performed expertly, neatly, punctually, and courteously. We also appreciate the additional advice for a problematic floor repair job (botched room addition by previous owner) that needs to be done sometime in the near future.

Pieter was wonderful to work with. I left him a message on a weekend evening, and he promptly returned the call within the hour. He came to the site to provide an estimate later that week as scheduled. Our subfloor was left open by the HVAC installation crew. Pieter was gracious enough to close up the subfloor, install plywood on top, then nail down hardwood. He also installed plywood in 2 other rooms for us without extra charge. He did a wonderful job and made everything so easy for us. I would definitely choose to work with him again in our future projects.

I called several people about repairing and refinishing the floors in a 1 bedroom apartment. All had a minimum square foot quote, which I had no problem with; Pieter Rousseau's was the lowest. When I told the other companies that old floor heaters had been removed and new flooring would need to be placed in that space, they started adjusting their prices upward! Pieter Rousseau did not do that. He told me there would be almost nothing that would increase the price from $1000 and he was correct. We removed the carpet ourselves; mostly out of curiousity. Pieter would have done that for no additional cost. He told me to leave the tack strips, which I was happy to do. He called to let me know when he could start and began the job at 8:00 am on the day promised with 2 highly qualified employees. They worked the entire day replacing sections of floor, sanding and getting one coat of finish on it. They returned about mid-day Tuesday and by the end of the day, the floors were finished and beautiful. Pieter arrived Wednesday morning to inspect the job and clean up everything. We own a 65 year old apartment building that has required a lot of updating over the last several years. Pieter Rousseau has been the most professional, fastest and expert person who has worked on our apartments. I would not hesitate to recommend him to care for your hardwood floors.

We had another company start the job of resanding and refinishing our 3200 square feet of Brazilian cherry flooring. After multiple attemps to do the job properly and failing, that company walked off the job! We were stuck. We had to find someone great--and quickly. Pieter and his team stepped in and did a great job. He was punctual and professional. My husband is a perfectionist and Pieter made sure every detail was attended to. Any flaws we saw were fixed. He has good energy, works diligently and takes pride in his work. Thanks to Pieter, we now have beautiful floors!

Peter is great. His price was the best and his service was great. He showed up early for every meeting and was very accommodating with multiple things going on in the house at the same time (painters, electricians, etc). He also answered all the (probably silly) questions that we as new homeowners asked about the process.

We had a flood in our downstairs bathroom, which had flooded all over our carpet. This was not the first time this has happened so we finally decided it was time to get it all fixed. From the plumbing to the floors. At first we thought carpet was our solution, but we had worked with Pieter in the past to refinish our existing floors, and he did an amazing job. So we got the plumbing fix and had Pieter over to give us a quote. He gave us an amazing deal for the caliber of the job, and could get started right away. Pieter is AMAZING to work with, he is very personable, friendly, and very professional. His crew is very respectful and do a wonderful job. They are very well priced, and I would recommend them to anyone. And they will be coming back for the 3rd portion of my home that needs hardwood. HIRE THEM!!!

Luma Pictures highly recommends Pieter Rousseau Hardwood Floors for everyone's wood flooring needs. Words cannot express our gratitude for Pieter and his teams professionalism, efficiency and accuracy during the completion of these jobs. We had two projects requiring wood floor installation, and we found the best contractors around to complete the job! Not only are this team's installation skills amazing, they also are completely trustworthy and true to their word. Before Luma Pictures relocated to our new location in Santa Monica, we had some remodeling to do. Back in winter of 2010, we found Pieter Rousseau Hardwood Floors on Angie's List to install hardwood floors across half of the 2nd story and the entire 3rd story of our new office building. His team paid special attention to detail on the meticulous design of three different colored woods, resulting in beautifully designed floors; creating an impressive look to the previously drab office space. The before and after reflect a whole new space created by Pieter and his team. Some employees can't stop dancing on the beautiful hardwood! Once we occupied our new Santa Monica location in the summer of 2011, we began construction for our theater room. This space has to be aesthetically as well as technically impressive for client screenings, and Pieter and his team came back to complete the floors in the space. They effectively communicated with the theatre contractors to facilitate the needs of their work while creating beautiful floors that tie in to the entire theatre design. They had all materials needed for both project from the start - a great show of organization - preventing construction headaches for themselves and the additional contractors working in the space. They were able to pick up and start immediately, leaving no gaps in construction. With the hardwood floors installed, the Luma Pictures facility looks phenomenal! It has really changed the appearance of the entire space. The best part? These two project only took a total of ten days to finish! Amazing and efficient work, beautiful floors, and a team that is super friendly and easy to work with! We really can't thank Pieter enough!

Its basically a 3 week process for new flooring. They deliver the wood week one, to sit in your home to acclimate to the environment. Week 2 they install the new flooring and let it sit another week to acclimate further now that its nailed down. The third, longest week is sanding and finishing. All this went on schedule as represented. The crew was most courteous, thorough and professional?careful and respectful of our home at every stage of the process. Rousseau said it was a dustless process, He wasn't kidding (though I was skeptical) but he was right. I was hard pressed to find any dust. The hairy part was shuffling furniture and said piano around the house to do the sanding/finishing in stages so we didn't have to vacate the house. Having the piano picked up and stored would have cost another $500 at least. The final stage was reinstalling baseboards in the hall and den where the new flooring was. This required finding hard to match base molding, since the original was 10 years old and couldn't be found, so we adapted. Pieter did this with a smile and several trips to the lumber yard. Tip for floor refinishing. if at all practical and you can afford it, remove your old base molding before sanding/refinishing and replace it (or install new pre-primed molding) after the floor is completed. You'll need a paint crew in there afterwards in any case so might as well do it right. Some estimators may tell you you don't need to do that. Trust me, you do.

Pieter was able to come out quickly and provide a quote. His guys did quick work and were incredibly polite. Excellent service.

Pieter did an excellent job on both rooms. The kitchen floor looks like new. The hallway previously looked dead and has come back to life. We highly recommend Pieter and will be hiring him to refinish some other rooms in our house with hardwood floors. He is punctual, explains exactly what is needed and what he can do, has sound suggestions, has fair and reasonable prices, completed the job on schedule and is personable. If Angie's list had an A+ rating instead of only an A, we would unhesitatingly give him an A+.

Extremely responsive, quick, and very good work. Started working the next day from the word "go"! I would definitely recommend and use again.

The first day was spent moving my furniture to other locations. Then plastic sheeting was installed from ceiling to floor practically encasing the two rooms off from the rest of the house. Without the plastic sheeting, my house would have been a real disaster. The price was a little more because of the sheeting but it was worth it!

They did a great job, and we were very happy with the service! I think everything about our experience was fantastic, and I’d absolutely recommend them to others.

I originally called Pieter about doing repair work to the wood floor in a unit I own. Pieter was the only contractor who would come out to look at the job. As a result I called him when I need a wood floor to be installed in a new project. I’ll use him again.

Pieter was punctual, responsive, honest, and trustworthy. The result was amazing - even better than we expected.