We will never use again. They didn't even show up that last time. They said they were going to though.
Description of Work: Plumbing. We had pin hole leaks and toilet issues.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from Padilla Plumbing
[removed member name], First I would like to apologies for your inconvenience. There must have been some miscommunication. I would like to give you a free service call to make this right. As a business owner and consumer, I feel like the customer is first. Please contact us so we can ensure your Plumbing needs are met.
Don C.
10/2012
5.0
plumbing
+ -1 more
The gas leaks were discovered by the gas company when they attempted to restore service following fumigation of the building for termites. The gas company detected a low flow on the meter with all of the appliance valves closed. They required me to have the piping tested and repaired before they could turn the gas service back on. I called a different plumbing company, one that was available on short notice on a Friday afternoon, to test the system. But when they disconnected the gas meter and tried to pressurize the line to my condo with air, the system would not hold pressure at all. They suspected a large leak where the pipe passed through the concrete slab to the garage and provided a rough estimate of $2,500 to $5,000 to repair it. I decided to stop for the afternoon and get a second opinion. I contacted the property management firm that works with the building's HOA, and they recommended Padilla Plumbing. Juan Padilla came out on Saturday morning and thoroughly tested the system. He confirmed that there was a large leak between the gas meter and the garage, and also located three small leaks near applicance valves. We had to cut into the existing pipe to perform the tests. He was thorough and professonal. I had confidence in his work and recommendations. He provided an estimate of four or five hours to repair the damaged pipes, depending on how difficult it turned out to be to remove the old pipe from the concrete slab. He came out with two other plumbers on Monday morning, and got them started. They worked hard and carefully to remove the damaged pipe, which was badly corroded externally where it passed through the concrete slab. They installed the new pipe and repaired the minor leaks near the appliances. It took about six hours of steady, hard work to finish the job. They pressure tested the complete system with the new piping and valves installed. They finished by 4 pm the same day and the gas company came out that evening to restore service. Padilla Plumbing did a great job in indentifying and correcting the problem at a very fair price. I would definitely use them again and recommend them to others.
Description of Work: Padilla Plumbing located and repaired leaks in the gas piping system of my condo. They pressure tested the system downstream of the meter and identified several small leaks and one large one. They replaced small valves and fittings near appliances and replaced about twenty feet of 1-inch gas pipe, including a section that ran through the wall and a 16-inch concrete slab.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,170
Response from Padilla Plumbing
{member name removed} Thank you for giving us a chance to work for you. I'm happy to hear that you are pleased with our services. Customer satisfaction is our goal.
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Service Categories
Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Water Heaters,
Heating and Air Conditioning
FAQ
Padilla Plumbing is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Padilla Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa