No Problem Mac

John referred me to a repair store after spending significant time attempting to diagnose via phone conversation. I offered to pay John for his time, but he refused because the problem could not be resolved by telephone. The computer needs to be repaired in a shop.

Well and helpful got the future through his attention to training.

John is highly skilled and knowledgeable, arrives promptly at my house, and he gives me options & explains exactly what he’s doing. He’s a pleasure to work with; I highly recommend him.

John is not only amazing at what he does, he's amazing at how he does it. How do I say this...? He spent eight hours pulling **** off the hard drives of a deceased loved one shortly after their passing and actually had me laughing at certain points. We had to make sure we weren't deleting any key business-related files, which meant trusting John with my loved one's electronic brain. He was the perfect person for the job, bless him. I can think of no one who would have handled it with such professionalism, grace and respect. John puts the support in tech support. He also produced a phenomenal Keynote slideshow for the memorial. It was a huge undertaking that called for old-fashioned drudge work, technical finessing, visual style, and a storyteller's heart. The pacing and music, much of which he chose, along with his layouts and transitions, beautifully captured my person and their life. I'm forever in his debt for that, and for getting me to finally use iCal. :) I'm adept at certain technical things and overwhelmed by others; John meets me where I am on each and gets me off and running.

I’ve been working with John for about six years, He was recommended by a friend. Frankly, I don’t like IT people. Not exactly easy going or easy to talk to. Not the case here. He’s actually fun to work with. A minor miracle. When we first met, I badly needed Mac lessons. He was nothing short of excellent. Patient. A good explainer for non-techies. He’s been a fixture ever since, through each new Mac, iPad and iPhone. I highly recommend him if you’re starting out, or if you’ve reached a point where you want to put a fist through your computer :)

Excellent. He was very flexible in terms of time. He was very knowledgeable about computers. He was persistent to fix the problem.

Wonderful and extremely accommodating. He is kind and it feels like he is part of our family. He had a reasonable price.

I've used No Problem Mac for many years because of reliability and excellent results. Whenever I'm in trouble I call John Carroll and he always comes through for me. There is nothing he hasn't been able to fix. After years of trying to find someone reliable, I found John, and he has been my go to ever since, He's saved my sanity and my Mac countless times. Whenever anyone needs help, I refer them to John with complete confidence. I cannot recommend him highly enough.

He is a dedicated pro who knows everything about computers and can fix any one can come quickly or take over th computer by remote

john is always available to help. i'm computer-challenged. so being able to count on john has made technology bearable. most problems fixed in a phone call. honestly, he should be adam reaching for the hand of god on sistine chapel ceiling.

John is a wonderful instructor and was able to fix problems that others couldn't. He is always ready to assist in any crisis and will do so immediately. I am so happy to have found such capable and reliable help as my business depends on it. This service is indispensable for both my personal and business affairs.

I have hired John on numerous occasions and the results are always excellent. I have old equipment I'm attached to and he keeps me on the road! Good humored, responsive, and expeditious! The whole nine!

John is exceptional! Highly professional, responsive (called and followed-up in the evening and on the weekend), extremely knowledgeable, careful and easy to work with. I enjoyed getting a chance to pick his brain while he was helping with migration and setup of my new computer. I've used macs since 1980 or so and know them well. I also have used different people to assist me when I want to make sure things are done or I have problems. John is the best! I've used his services 3 times and I have always been completely satisfied with the work, my level of comfort and the cost. If you've got a MAC, use him!

Could not have been better or easier from our perspective.

I contacted No Problem Mac and John spent a good deal of time on the phone understanding my needs before providing an accurate quote for the service I was requesting. From start to finish it was an excellent experience.