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Natural Area Rugs

Carpet Sales and Installation, Oriental Rug Cleaning, Home Staging,

About us

When you're looking for high quality natural fiber rugs at an affordable price, Natural Area Rugs has what you need. With more than 40 years of experience, we're proud to be one of the most trusted rug importers and manufacturers in the US.

Business highlights

24 years of trusted experience

Services we offer

Natural fiber, carpets & rug pads.

Services we don't offer

Carpet cleaning, installation & repair.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.713 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
23%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
5.0
responsiveness
4.8
punctuality
4.7
Showing 1-13 of 13 reviews

Angelica S.
12/2020
5.0
carpet installation
  + -1 more
I love my rugs that I purchased from Natural Area Rugs. Very nice quality, fast shipping and friendly customer service.
Description of Work: Purchase Rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

DAWN D.
11/2015
2.0
carpet installation
  + -1 more
Did not use
Description of Work: Did not use
Rating CategoryRating out of 5

Kathy Q.
09/2014
5.0
oriental rug cleaning
  + -1 more
No issues and I was very satisfied with them.
Description of Work: Rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Mary L R.
03/2013
4.0
carpet installation
  + -1 more
Don't have much to say. The rugs were just what I wanted. I unwrapped them and put them on the floor.
Description of Work: Ordered three rugs. They were delivered as expected. No problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

David L.
03/2013
5.0
carpet installation
  + -1 more
Wanted to get a natural fiber rug. Found a discount that they offered on Angie's List. Went to their site, but couldn't decide what I wanted. Eventually purchased 10 samples which went toward my final purchase price. The samples are small so it was still difficult to make a decision, but after overly thinking about it made a selection and placed my order. Got the rug pretty quickly and was overall very pleased. The one draw back is that they don't have a show room so you can't see a full sized rug, just samples.
Description of Work: Purchased a jute rug from them that I use under my dining table. They were very helpful with sending samples and with the selection of rugs they offer. You can potentially find something close to what they have from Ikea or World Market for potentially a lower price, but they definitely have more sizes and patterns/materials so if you are looking for something more specific they are probably a better choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kristy M.
01/2013
5.0
carpet installation
  + -1 more
N/A
Description of Work: I got a beautiful rug that I still love. Very high quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CHARLES P.
12/2012
5.0
carpet installation
  + -1 more
Good quality product. Custom finishing was correct.
Description of Work: Purchased a rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Wendy F.
07/2011
4.0
carpet installation
  + -1 more
The problem: there is no Beverly Hills office; this address is for ordering only. As a result, all ordering of textures and colors and weaves is done visually on the website. It is very difficult to order texture without feeling it. The website was difficult for me to maneuver, trying to shift among colors and textures and edges. I was frustrated often, and had to call my order in. The several times I called, I got 3 different answering women, so I wonder where they are and if they actually work for the company or for a service. The women were all gracious and polite. The product came a week after the due date, and it was well-wrapped for protection. WARNING: the white fiber wrapping unravels easily and is very difficult to get up. Do not open outside! I was sure that I had ordered a black binding, and it came in a sienna color, but as custom rugs are not returnable, and as I had no proof that my (phone) order was what I had thought it was, I did not complain. I actually like the sienna color. I wonder where this company is.
Description of Work: The company custom-made a natural-fiber rug and mailed it to me.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Nancy K.
07/2011
4.0
carpet installation
  + -1 more
Awesome!
Description of Work: ordered a rug using an Angie's List Big Deal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

GERARD A.
06/2011
5.0
carpet installation
  + -1 more
ORDERED SPECIAL OFFER AREA RUG ON LINE! RUG DELIVERED IN TIMELY MANNER!
Description of Work: 5X8 AREA RUG-THE PRODUCT DELIVERED WAS THE SAME AS ADVERTISED, QUALITY IS FANTASTIC!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Rita N.
06/2011
5.0
carpet installation
  + -1 more
Overall I am very happy with my rugs!
Description of Work: I purchased a Big Deal coupon for this vendor for $55(with a value of $115) and got a couple of bamboo rugs that were on sale.. When I received the rugs one of them had some damage so I called them and after I sent a photo of the damaged area by email they were very good about taking it back and exchanging it . The salesperson, Winnie, was very professional and I am very happy with the quality and value. I would certainly go for a Big Deal like that again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$55

Katie B.
04/2011
5.0
carpet installation
  + -1 more
Everything is really easy to navigate and laid out well. Their prices seem extremely competitive for what they offer. I was actually a bit surprised as everything on the site looks really nice. I had a few questions about some of the items listed, so I called them and the staff was extremely helpful, knowledgeable, and not at all pushy or too "salesy". I still need to make other decisions with the rooms before I order (paint, accents), but I will definitely be going with them and I have already recommended them to a neighbor as well.
Description of Work: I checked out their website after finding them on Angie's List and called them when shopping for a couple of different rugs for 2 rooms that we are re-doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

WENDE M.
05/2009
5.0
carpet installation
  + -1 more
Excellent- better than expected. Coordinated oversized Fed-Ex delivery down to the minute!
Description of Work: Excellent customer service! This Califonia based company sells sisal, seagrass and natural fiber room size rugs and runners. The quality, price and customer service are incredible!!! i recently ordered a 9x12 area rug in a sisal pattern for our family room. The rug was too small. The customer service representative located the size I needed and spent a week making sure it would be shipped and handled correctly. Beautiful carpets, great value and the best customer service around- I highly reccommend this company and have ordered from them several times! Look for 15 % off coupon on web-site plus free shipping both ways!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

    Contact information

    3737 S Santa Fe Ave, Los Angeles, CA 90058

    http://www.naturalarearugs.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Oriental Rug Cleaning,
    Home Staging,
    Interior Design and Decorating,
    Flooring Sales and Installation

    FAQ

    Natural Area Rugs is currently rated 4.7 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Natural Area Rugs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Natural Area Rugs offers free project estimates.
    Yes, Natural Area Rugs offers eco-friendly accreditations.
    No, Natural Area Rugs does not offer a senior discount.
    No, Natural Area Rugs does not offer emergency services.
    No, Natural Area Rugs does not offer warranties.
    Natural Area Rugs offers the following services: Natural fiber, carpets & rug pads.
    Carpet cleaning, installation & repair.

    Contact information

    3737 S Santa Fe Ave, Los Angeles, CA 90058

    http://www.naturalarearugs.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM