Moore Solar & Green Construction

The job went very well. Veronica and Jerry were a pleasure to deal with. They handled everything including the city permit and the extensive requirements of SCE.

Moore Solar installed a system at our house about nine years ago which had worked well until SCE let loose a power surge that knocked out two warrantied AC/DC inverters along with some household appliances. A lot of the solar companies who’d been in business back then aren’t around anymore but Moore Solar is still chugging away, so they worked with the manufacturer and had the bad inverters replaced lickety-split. And they’re a pleasure to work with, so it was great seeing the owner again despite the circumstances.

Jerry's team did a great job and were super fast and careful with the old system so as not to damage anything. I would recommend them for all your solar needs. This company seems to me that they care about the job and are very interested in taking care of the client. NOTE! I had other bids from Angie's list contractors and they price gouged me 4 times the cost for doing a simple take down and re hook up of the solar panels. They gave me explanations about how hard it is to do and it takes several days to do it. Moore construction was not that way so I awarded them the job and feel in the end I got more than I expected in performance. Very satisfied!

Okay, maybe a B for the price. That's the reason I went with the other company, they were a little cheaper. I thought they were very professional and they got back to me very quickly with questions. Very professional and it seemed like Moore Solar & Green Construction did a thorough job to get the estimate.

We looked at many big companies like American Solar, SolarCity, etc and evaluated each. But most of them tried to pressure us into leasing which we absolutely were against (I could also elaborate on this if you want) and to cover our entire tile roof with solar panels. We have a '20s Spanish home with a beautiful tile roof and doing that would be a serious shame. When we told many of these companies what our needs are (to buy a system and have it hidden on certain parts of our roof that are flat and more appropriate) they told us they weren't interested and tried to "educate" us that we wouldn't be able to harness enough electricity to make a difference unless we covered our roof with panels. Moore solar came and did a very thorough evaluation and came up with several different proposals. We had to move our electrical line over, upgrade our breaker panel and do some trenching from the garage where we wanted panels put. All of this requires more permitting and careful work. Moore didn't flinch and were very good working with Permit Center. They were meticulous and recommended the right coverage in the right places with the proper strength panel, and came up with a detailed report of when we'd breakeven and what to expect throughout the year. We had micro-inverters on each panel and each connect to Enphase to let us know at any moment and historically how our panels are performing. Moore went above and beyond for us...and the best part, we are actually generating more electricity than predicted (our system was designed to generate 100% of our electrical use) and are being paid to offset the other utilities. Suffice it to say we are extremely happy with our solar and with Moore. A couple more details, we had 24 x 300 kilowatt LG panels put on and they generate an average of 35-40 kilowatt-hours/day in the late spring to summer and 20-30 kilowatt-hours/day in early spring (we just connected it this Feb). After initial tax and program incentives, our system cost us around $13k (including all the permits, breaker panel upgrade, trenching, micro-inverter setup and Enphase account connectivity plus other incidentals). The break even timeframe at this rate will be 5-6 years. Our system was designed for 100% coverage....but we're finding it's more like 120% in the summer and it was around 105-110% in Feb. Maybe it'll be around 100% in the fall/winter but we'll see. A lot will depend on how much rain El Niño will bring. It is such a great feeling to get our utility bills....what was once a charge for a few hundred $$$...is now a credit to offset the other utilities.

From the get go they were EXTREMELY professional and polite. They were always responsive, and if there ever was a delay in their response, the sincerely acknowledged it and apologized (for example it took them a couple of days to respond due to other jobs - all in all - always very responsive) In the office Veronica keeps them well organized and on track. I SO VERY much appreciate the organization. Having recently built my own custom home, I have more stories than I care to mention regarding contractors. Most of it is them simply not showing up on time or at all. Moore Solar and Green Construction is VERY well run and professional. For the install - Jerry was the lead guy. Jerry is a rarity - in todays world, most contractors just want to get the job done, do perhaps barely more than needed (if you are lucky) and move on. Jerry spent the extra time to ensure the system is operating as I expect. I have an engineering background, so have very high expectations. Often I state my expectations, am open to being educated, come to an agreement and then expect it to be done as discussed. Jerry did just this EVERY time. At times I would suggest what I want and he agreed. Other times he educated me and I agreed. When it came time for the job to be done, it was done as discussed. There were a few things I noted and unknowingly at the time was charge a couple hundred more for, however given their extra time and attention to detail. Well worth it. If you want a QUALITY job by a well run company who truly takes pride in their work - go with Moore Solar!

The house we bought was built in 1991. Maintenance-wise it had not been loved, but we were charmed by its potential. Solar has always been on our wish list and for it a friend recommended Moore Solar. But there were other, more pressing repairs to do first. The work we commissioned - described above - was a remediation of a rusted out, mis-wired main, and, for us, a first baby step towards solar. What we have asked of Moore so far is only a fraction of a full-fledged solar system - for their business, small potatoes. And yet, over and over we have been bowled over by the generosity of Veronica and Jerry in consulting about not only all things solar but also the ins and outs of rebates, tax credits, city permitting processes, inspection requirements, HVAC energy efficiency, the overall greening up of an older house, etc., etc. The bulk of the electrical work was carried out by the youthful but eminently competent Justin, who also found time to answer questions and provide explanations about electrical issues in the house totally unrelated to the work at hand. All in all we've had nothing but positive experiences with Moore and remain grateful for the advice and information they have given us. We can't imagine going to anyone else for panel installation, once we have saved up enough to make the leap. We recommend them wholeheartedly.

I really hate the whole telemarketer thing that so many solar companies do so I decided to look elsewhere. A friend who had used Moore Solar a couple of years ago recommended them. They are a smaller solar company that does exceptional work for a very reasonable price. Veronica came out to do a site visit and was very knowledgable. She was able to explain a lot of technical information in a way that I could understand. I was encouraged to ask questions and any concerns I had were answered. I have a big tree next to the house so I was concerned about how shade would affect the solar output but Veronica was able to work out a plan that would just require some minimal trimming. Gerry and his crew were professional and pleasant and made sure no plants were damaged during the installation (this was a big issue for me). I dread getting construction projects done because of the mess and all the workers intruding in my space so I appreciated how considerate the guys were. And when they were finished, everything was completely cleaned up.They managed all the permits, rebates and inspections efficiently and with no effort on my part. Best of all, my bill has dropped by 75%!

Installation, and service went great. It definitely saved me a lot of money on Electric Bllls. We are in the process of getting the solar pool heater from the same provider.

In April, I contacted this company for an estimate for solar water heater. Appointment process went smoothly. A very nice gentleman came out and took measurement for the solar water heater and solar panels. I never got an estimate. I exchanged several emails with the company over the next 2 months. They would always respond that they would reply with a proposal but none ever came through. I finally gave up in June.

I contacted Moore Solar to come out and provide an estimate for solar panels for my home. Veronica returned my call very quickly and she was out 3 days later with Gerry to look at my roof and provide an estimate. Gerry indicated that I needed a new roof so I asked Veronica for a quote on that was well as providing a quote for a system that provided 90% energy as opposed to the 100% she was quoting me. Veronica indicated that she was leaving for a 2 week vacation, but would have the additional quotes to me before she left. I never received those quotes. Two weeks later I called Moore Solar asking for the quotes and I was told by the person that answered the phone that she would relay the message to Veronica who just got back from vacation. I never heard from Veronica. I called back one more time about a week after that and spoke to Veronica who said she would have the additional quotes out within a day or two. It is now 6 weeks after my initial contact with Moore Solar and I still don't have the additional quotes. As you can guess, if they can't provide quotes on a timely basis when they committed to it, why would I think that they would do a good job if they commit to that as well? I will not be using Moore Solar.

Moore Solar installed 24 panels on our roof in November 2012. The work proceeded as promised and was of very high quality. The system ran well for this last year and we ended up with $0 electric bill for the entire year. The cost of the system was about $5000 cheaper than any of the other five estimates that we got. Moore does not have a big marketing department so they don't have to overbid systems. The net cost to me after rebates and tax credits was $16000. The net return on the money I invested in the solar system was about 12%. I am so glad I got the system and Moore did an excellent job in planning and installing it. They also worked well with Edison and got it approved in a timely manner. I would recommend them.

Jerry had done our solar panels. WE also had solar thermal panels for heating water for domestic purposes. The system, however, had always be problematic and was based on electric heating when it should have been gas. He did not install it. He switched the system to gas and got it to work right and we hardly have a bill now for heating water. Great service and fair on pricing. Wish he did other things that we need fixed.

Veronica was very professional. She took her time to explain and walk us through the whole phase of the project. Jerry was very professional in leading the installer crew. Julie and Amy were also very thorough in helping customer dealing with rebates and paperwork. We were surprised when the City of Fountain Valley (well-known to be careful and difficult) passed all the inspections on their first visit. We have questions and called, emailed, texted Veronica and all the girls in the office almost on the daily basis. They are very patient and always tried their best on answering the questions. These are highly professional people that we recommend for solar installation.

It went great. We spoke to several solar power companies from Angie's List and felt that Moore Solar was the best match for our needs. Although the panels were installed and activated late last fall, we've waited to post a review until we had a number of months electric bills so that we could confirm our savings. The DWP has been lax about billing us for electricity, so we didn't have enough data until the August bill. I have to say we're very pleased. After the rebate and the tax credit, we had received back about $33,000. Based on our electric bills, we're saving around 70% each month or $2,500 a year. At that rate, we'll have made back our investment in four years instead of the predicted five. I wasn't sure solar power would work for us because our house backs up to a hillside, blocking the sun at some hours, more so in the winter. However, Moore Solar was able to place panels to take the best advantage of what sun we have. And it's working. We are very happy campers. Today we spoke to them again about working with the solar power wiring in order to install a backup generator. They were, as usual, extremely responsive. We expect the same kind of high level work as the panels because that has always been our experience with them. Moore Solar has our highest recommendation.

I emailed Moore Solar based on a recommendation from a friend and due to their higher ranking on Angie's List. They said that their estimator would have to do an on-site appraisal to provide the estimate. I scheduled an appointment with their secretary that was convenient for me, but still required me to get home from work an hour earlier then normal. I rescheduled my work appointments and arrived at home 10 minutes before our scheduled appointment. At a half hour after the scheduled appointment time I called the secretary to find out what the status was and find out how much longer I was to wait. The estimator was informed that they were already 40 minutes late for their appointment. They said that they were still coming. At roughly an hour and 10 minutes the estimator arrived. She already had an estimate for my project and report meaning that they did not need to do the site visit. She promised to still look around, look at my roof and give me an evaluation of my roof by a roofer along with an updated estimate. She promised to send me this estimate in a few days. Roughly a month after I sent her email asking where my estimate was. I still have not heard from them.

Great job, with Moore Solar coordinating smoothly and conscientiously with my roofer. Jerry is extremely knowledgeable about solar power and answered all questions (including those posed simply out of general curiosity) fully. The price was truly outstanding, Moore Solar's bid coming in far lower than the competition. The job included grounding the panels properly, and also supplying rails for the panels, heavier wire, and new conduits, as well as stanchions and flashing affixed under the new roof. Jerry explained the nature and advantages of all the recommended upgrades. Office staff were extraordinarily prompt and responsive to all communications. This was an excellent experience, and I recommend Moore Solar enthusiastically.

I called Veronica at Moore solar and asked her to come over and give me a bid for solar. I had seen a residential job they did a while back and was impressed with the work and the value of the system. They came over and figured out the job, they had the figures for me quickly, the presentation was professional and very clear. I had to get a new roof and do some tree trimming to get the best results. Jerry and the install crew worked with the Roofing company and installed the Roof Jacks that support the system so that the roofing warranty was not compromised. Veronica and Julie in the office got all the permits, rebate forms and plan checks through the city. I was going to pay out of pocket for the system but Veronica recommend a special Low interest energy efficient home improvement lender that had a program I qualified for. Once the funding came through the install crew was there the next week and blew the job out in a few days. I couldn't be more happy with them. As far as Do's and Don't: Don't do a lease system the math doesn't work out in your favor, trust me. I was very happy that I went with a company that did there own estimates and not the monster solar companies that have a teams of sales people knocking out the quotes who have no clue what they are doing. Jerry was the estimator and oversaw the install crew so he knew what he was doing and I trusted his judgement from the start. I'm now waiting for the DWP inspector to give me the OK to turn it on.

Initially, I had a positive experience with a reasonably prompt appt to do the estimate and good experience with the installer who made the site visit. So I was gung-ho with the project, with the positive reviews on Angies List and in-person meeting. But it took 4 weeks to get the estimate - requiring several emails and phone calls. I received emails from her stating, "I will have it to you by tomorrow" and yet nothing ever came. Veronica said she had a family emergency. I then got emails with half-answered questions. We decided to table the decision due to various factors (including exploring other vendors) So I returned to them 3 months later, asking that they do a new analysis on a smaller system. She replied: "Hi ***, thanks for your email. I am out of the office today but tomorrow I will take a look at your file and rework the numbers. Thanks! Veronica Zerman" It's been 11 days, with one reminder email, and no revised estimate. I cannot say what the experience is to work with them on an installed project. But the very slow response time and incomplete responses turned me away from working with them on $40K in 3 solar projects with them. This is for sales - I would be concerned about responsiveness on repairs or system installation.

Overall: I was very happy with the work Moore Solar did for me. I would definitely use them again. The work turned out to be more difficult than first anticipated, but the Jerry was determined to solve all issues, and worked it out. The work was first rate in every aspect. Details: We have a couple of solar panels on the roof that heat hot water and store that water in a tank inside a closet in the house. The tank started leaking a few months ago, and it was determined that the tank could not be repaired; it was taken out of the house hot water circuit and sat idle until recently, when we decided to have it removed from the closet. Moore Solar bid $200 for the work, lower than other bids, which were between $250 and $750 (yes, $750!). Jerry arrived on time, and quickly had the tank disconnected, but the tank wouldn't drain, a common problem due to calcification. This required Jerry, with some help from me, to use a dolly to move the 80 gallon water tank to the front door, where he knocked out the drain valve and allowed the tank to drain outside. The tank weighed perhaps 700 pounds when full of water, and so moving the tank even those 15 feet with a dolly was hard, and dangerous; Jerry didn't blink an eye, and figured out a way to do it. There were additional challenges in capping the pipes, which Jerry figured out quickly; he was concerned thoughout with getting the job done right, not how long it might take. The job took 1.5 hours to do, and Jerry carted off the old tank and removed pipes for disposal. We won't be replacing the tank immediately, but Jerry made sure the piping was left in a condition where a replacement tank could be easily installed if we so choose to in the future. He also offered to do that work, with a bid that was almost half of what another company had bid for the same thing (the same company that bid $750 to remove the water tank). If we choose to replace the tank in the future, we will definitely use Moore Solar.

We had a 6 KW photovoltaic system installed by Moore Solar in 2011 and couldn?t be happier both with the system and with Moore. We had solicited bids from several different companies, both leasing and buying. Then we chanced upon an article about solar installation in Los Angeles by Moore Solar, so we invited them to do a bid almost as an afterthought. Lucky for us! When Veronica and Jerry came to our house for the initial exploration, we were pleasantly surprised with their sincerity and real passion for their business. After evaluating the various bids and conversations across companies, it really was a no-brainer to go with them: they had the best overall price for the entire system and their down-to-earth manner inspired a good chunk of trust. We were happy that our decision turned out to be the right one. Within a few weeks after signing the contract, our system was installed, inspected, and had its permission to operate. In the time leading up to the installation, Veronica and Jerry were extremely patient with our never-ending questions. We?re not the easiest customers, asking many questions, details, and clarifications along the way and expecting answers quickly. Veronica patiently answered each question about the various rebates, clarified all procedures we could expect with SoCal Edison, walked us through the paperwork at each turn, and confirmed various admin questions as they arose. Meanwhile, we kept harassing Jerry with changes to our configuration right up to the very day of installation, and he was a dream to work with throughout it all. In the weekend before installation, we exchanged about a dozen different sketches, back and forth via e-mail - he?d scan a rooftop configuration sketch, e-mail it for us for review, we?d make some changes, e-mail the revised picture back to him, he?d rework it and send the new version, etc. etc. all just minutes apart. That?s a level of engagement and individual customer attention that you rarely encounter these days, and it really made us feel at ease going into the ultimate installation. As the installation was underway, Jerry made helpful and sensible suggestions which may have cost them a little more time to do our install, but it made it an even better product without raising the price, which further showed their commitment to delivering quality work and the pride they take in the work they do. Now that the system has been operational for a few months, we?re thrilled that it is actually performing above expectation and has virtually eradicated our entire electrical bill even though it is mid-winter, with the sun at a low angle and the shortest hours of daylight of the year. We can?t wait until summer when the system output should increase significantly. As a matter of fact, we?re so pleased with our system that we?re exploring replacing one of our cars with an electric vehicle so that we can fully utilize the full output from our system and further reduce our carbon footprint! Our SCE rebate came in as estimated by Veronica in the beginning, and we?re looking forward to receiving our tax rebate in 2 months as well. It?s a great feeling watching that electric company meter running backwards! All in all, we?ve been very pleased with the integrity, quality, timeliness, and performance of our PV installation and of Veronica and Jerry at Moore Solar, and we would wholeheartedly encourage anyone else to do their PV install via this company. We?ve already recommended them to all our friends and wanted to get the word out on the Web as well! The investment was worth every penny, and putting our confidence in Moore Solar was the best decision we made for 2011!

This was a big project! Solar power system: Veronica and Jerry were extremely knowledgable and helpful! I had talked to two other installers who pretty much came to tell me what my system requirements were and how the system should be set up. Veronica first ascertained what our vision was and worked with us (including a number of reconfiguations of the panels), to get a design we are really happy with. The design ends up generating a lot of power and has minimum visual impact from the front of the house. Veronica is also completely knowledgeable about the tax and power company energy credits, and the whole paperwork side of the process (of which there is a lot). Jerry, Carlos, and Justin did a great job with the solar installation. It is solid, everything has worked fine, and looks good! It is notable that the system was installed a few weeks before the "Great windstorm of Dec 2011." We were surprised when Jerry knocked on the door the morning after the winds and went up to check on the panels (even the ones that were on stands and would have taken a lot of force from the wind had come through fine). I recommend this team unconditionally for the solar installation. Other electrical work: As long as we were doing the solar, I decided to do all this other electrical stuff. Again, Jerry and Veronica worked with us to get the upgrades were wanted. The work on the garage went very well. Jerry went ahead and installed a 100 amp panel at no extra cost (now I can arcweld out there). In any case, I have all the lighting and outlets I can use.The experience with the house upgrades was a little less satisfying. There were some outlets that were missed as well as some sloppiness in the repairs . However, when I pointed these issues out, they were very responsive. In the end, everything is up and running and looks great. (I was tempted to give a "good" in the quality category because of some of the sloppiness issues but, in the context of the size of ths job, this didn't seem like a large problem given their responsiveness to make it right.)

Moore Solar installed a solar panel system on my house in 2009 and 2 years later the whole set-up continues to work like a charm. During the installation, Jerry Moore took extra care to accommodate my brittle roof shingles to prevent future water intrusion -- time has proven him successful. To enhance solar-component performance, he went way out of his way to commission and install custom-built enhancements to my home's AC system (he can explain). Veronica's work back in the office to expedite government/utility rebate requirements was very helpful. And they did a great job explaining the technology, which made choosing the system and layout easy. I appreciate their efforts very much and would not hesitate to recommend Moore Solar.

NEW: I finally spoke with Veronica. We talked about her lack of responsiveness and I do understand that things happen from time to time, so I decided to update my review and raise the letter grade a bit. She apologized and told me of some personal issues along with a staff change that created this unfortunate situation. If we decide to use them in the future I will update this again. ORIGINAL: It's very unfortunate that Veronica won't call us back. From all the great reviews here I thought I couldn't lose in choosing to get an estimate from them. I spoke to Veronica and she came out to look over the property. She was very lovely and quite helpful with ideas on making solar work for us. She told us we would need to get her last years bills and KWH usage. I emailed everything to her. Then I never heard back. We called and she said they were swamped and could she please have more time. 2 weeks later we called and she said the same thing. A month later now, I just spoke to Veronica a few days ago. She had no idea who I was but took my name and number and promised to call back within 1 hour. I never heard back from her. I don't understand why they would abandon us like that? I mean it could have been a very large sale for them. It's very unfortunate and I would never do business with a company that has such terrible customer service!

I went with Moore Solar based on the reports on Angie's list, and everything was exactly as everyone else has described. From beginning to end the whole experience was outstanding. Veronica is very knowledgeable and available to answer any questions, and Jerry was very thorough and pleasant to work with. They handled all of the paperwork and permits. We now have a zero electricity bill and will be getting a rebate at the end of the year! We went with the micro inverters, which allow you to monitor the performance of the panels. This is an awesome feature. I would definitely use Moore Solar again