Providing our clients with the best mold and water damage solutions for 15 years! READ OUR REVIEWS! Visit our website at www.moldmastersinc.com for more info on us! We are a long-time local FAMILY-OWNED certified mold and water damage company offering common sense solutions to mold and water damage problems. Special discounts and pricing for Angie's List members - We will match any competitor's lowest price to earn your business! We are an IICRC Certified Firm, EPA Lead Safe Certified Firm, and AAA Rated with the Better Business Bureau. We are California State Licensed, Bonded and Fully Insured Contractors. Lic #894664
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Indoor Air Testing, Water & Smoke Damage Reconstruction, Mold Remediation,
Description of Work: I first spoke to Austin Reid who set up the appointment for me. He FAXED me forms to read and sign and was very courteous. On the appointed day and right on time, Inspector Joe Zeni came and made a thorough inspection, took mold samples and air samples inside and outside. Joe was professional, knowledgeable, courteous and easy to work with. He answered my questions and I felt that comfortable with Mold Masters handling this job. I would use this company again and have recommended them to friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$655
Response from Mold Masters Inc
We thank this member for using our services and for their kind review of our company
Patricia D.
12/2015
4.0
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Mold Masters Inc
Thanks for taking the time to review your experience with our company. We appreciate the feedback and are happy to hear you would hire us again if the need arises. The Mold Masters Team
Patricia R.
12/2015
5.0
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Mold Masters Inc
Thank you for your positive feedback and your business.
James B.
12/2015
5.0
unknown
Description of Work: Performed inspections and tests to determine whether or not mold existed in bedrooms and under house. Tests involved collecting and analyzing air samples and inspecting behind walls and under house. Remedial actions included treating contaminated areas to eliminate mildew and mold.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,025
Response from Mold Masters Inc
Thank you for your glowing feedback. We appreciate your business. Mold Masters Team
EVELYN C.
12/2015
5.0
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,000
Response from Mold Masters Inc
Thank you for your review and positive feedback. We are happy that you were satisfied with our level of service.
Laree J.
03/2015
5.0
unknown
Description of Work: I sold my house, but the buyer wanted the grout repaired. They did a great job of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Darren S.
03/2015
5.0
unknown
Description of Work: Removed rotted wood and drywall. Including texture and paint. Re mediated mold, finish stucco work from the outside and complete sealing of the shower/tub area. Excellent work and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Louise C.
02/2015
5.0
unknown
Description of Work: They stripped all black mold and dry rotted wood from my laundry room. There was a lot. They found the source leak. They kept all their work enclosed beautifully. They cleaned the air. Then they set it all straight and ready for a builder to come in and replace the rotted wood and drywall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Michael & Elizabeth C.
01/2015
5.0
Great, very clean, very thorough.
Description of Work: Removal of mold, demo of wall, all testing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Susan D.
12/2014
5.0
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chuck K.
10/2014
4.0
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Daniel C.
08/2014
5.0
unknown
Description of Work: They performed mold testing. |However, I had someone else do the repair work. |
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$405
Peter A.
06/2014
5.0
unknown
Description of Work: Removed drywall containing mold and sanitized area and ran HEPA filter for 48 hours. Did not repair or replace removed drywall. Everything was performed as described and in a timely fashion. Easy communication, extremely rapid response, professional, and informative.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Response from Mold Masters Inc
Thank you for your review and your business. We are glad to have been of service. The Mold Masters Team
Zinat T.
04/2014
5.0
unknown
Rating Category
Rating out of 5
Deborah B.
05/2012
5.0
They were very professional, prompt and courteous. The technicians that worked on our home treated it with the utmost care and the entire job went as smooth as can be expected. I would highly recommend them to anyone who has to deal with something as disruptive as mold removal.
Description of Work: Mold Masters performed mold inspection and remediation in our home after we discovered mold in our home as a result of a roof leak during the last rains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Mold Masters Inc
Thanks for the positive feedback. We are glad that you are pleased with the service our company has provided. Your feedback will help other consumers make informed decisions when hiring companies such as Mold Masters.
Phuong T.
04/2012
5.0
It was a really good experience overall. They were fair in their pricing and got the job done in a timely manner.
Description of Work: They remediated mold in one of our bedrooms and in one of the garages. They found some of the wood was compromised and needed to be replaced, so they built us a brace until our contractor could replace the studs for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mold Masters Inc
Thanks for the positive feedback and for keeping us in mind for your mold and indoor environmental needs.
Emille M.
02/2012
5.0
The overall experience was great. Pricing, Work, and end results was probly the best work i've hired in my 26 yers in the real estate business. They are always prompt, honest and deliver great end results to whatever the problem may be
Description of Work: Mold Masters are truly Masters at what they do!! I have been in the Real Estate business both commercial and residential for the past 26 years. Having listed, sold and brought properties throughout Southern California during that time, i have a reputation for only dealing with good and honest people. Back in 2010, I had 4 rental properties that suffered sever water and mold damage because of the heavy storms that year. Because I had reliable, honest and very awesome tenants in those rentals, I wanted to make sure i hired the best professionals available to take care of this embaressing problem. I found Mold Masters in a magazine and was very impressed with their professionlism from the very 1st call. They came out the very next morning prompt and on time, and made me feel at ease that there wasn't a issue or problem they couldn't handle.The pricing was very reasonable considering I used them for several diffrent issues, but very competitive with everyone else I searched for. They we're a Godsend let me tell you! Austin Reid was very knowledgeable, curtious and very professional. I've used them several times since and have even refered them to family and friends for both residential and commercial issues. Now I know why they are called Mold Masters, because they have truly mastered the skill for mold and water damage problems!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mold Masters Inc
Thank you for the kind words about our firm. We sincerely appreciate the feedback from our clients. Good or bad, the reviews from our clients help us constantly improve our level of service.
Javier R.
01/2012
5.0
air duct cleaning
+ -1 more
Very responsive, professional and direct & to the point. Did not have to pussyfoot around with them. They were very straightforward & upfront as to what was required and cost to perform repairs.
Description of Work: Mold remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mold Masters Inc
Thanks for the glowing review. We at Mold Masters always value the feedback our clients provide, be it positive or negative. Each report allows us the opportunity to learn from our clients and improve our service.
Jeffrey R.
12/2011
5.0
One of my tenants reported a broken pipe that had leaked in his unit for quite some time. I called Mold Masters to get a quote along with some other providers found on Google. I elected to go with them, and they dried the unit, removed mold that built up, and rebuilt and restored my unit with their general contractor service. Since my insurance company only covered part of the loss, I was responsible for the remainder of the cost. I was pleasantly surprised at how reasonably priced Mold Masters services were. Because I live in the Midwest but my property is in the LA area, this could have been a nightmare but the Mold Masters team handled everything seamlessly.
Description of Work: The firm performed cleanup and mold removal for a property I own in Los Angeles. The property had leak that had gone on for some time. They dried the unit and removed quite a bit of mold that had developed due to the leak. In fact, they were able to completely rebuild and restore my unit to normal since they are also general contractors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Mold Masters Inc
Thank you for the positive feedback. Your input is greatly appreciated.
BARBARA M.
05/2011
5.0
Mold Masters was professional, they had a nice card. They gave me a good estimate.
Description of Work: Mold Masters gave us an estimate but I did not use them.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennie W.
04/2011
4.0
They charged me $75 for an estimate which they have on Angie's List as "free"... but it's only free if you use their service (goes towards the balance) which is a bit misleading and unreasonably high priced given that most of their competition does estimates for free. Then they sent me the quote for the work and quoted me $4,405 for the job... they said it would be impossible to salvage the double sink cabinet and they would "try" not to damage the cabinet top or the sinks but were not responsible if they get damaged during the mold remediation process... When I told them that it was really expensive and really high priced... I told them another guy quoted me significantly less... an hour later he sent me an adapted quote (with me painting the drywall myself) reduced to $3,000. This actually irritated me even more than just after talking to them for 20 min they were able to go down almost $1,400 made me realized how much they were trying to rip me off... that's unbelieveable... even still it was going to cost me $900 (or so they said) to replace the sink cabinet in addition to the $3,000 for repairing... In the end I said no thank you. I went with Allclear which charged me $2,100 for all teh work INCLUDING salvaging the cabinet and restoring it completely!!! I'm glad I didn't stop with Mold Masters... irritated that I lost my $75 but glad I saved so much in the end...
Description of Work: I needed to have mold removed from my bathroom double sink vanity cabinet and from the stairwell against my crawl space.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$75
Response from Mold Masters Inc
We offered $75 estimate fee be applied toward work costs if hired to perform work and client agreed to pay $75. Client was unhappy with our original quoted price and to earn her business we offered her a discount. Client asked for discount if she were to perform some of the reconstruction work herself and we obliged with an additional discount. Then, client actually agreed and scheduled work but changed mind after revisiting concerns that cabinetry may or not be salvageable, which is an honest assessment and is conveyed to all clients if cabinetry is involved. An estimate is just that; an estimate only. Clients are always encouraged to get several estimates before making a decision. Some prices will be higher, some will be lower. Our confusion is why she agreed to pay the $75 estimate fee only to complain about "losing" the $75 after deciding to go with another company?
WILLIAM G.
09/2010
5.0
It went great. I would use them again. I cannot fairly grade price because we didnt get any other bids, but I felt it was fair and we liked their service.
Description of Work: They did an inspection and air samples.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DANIEL A.
04/2010
5.0
This project went well and Austin is a very solid professional.
Description of Work: Austin and Mold Masters did mold remediation in a home I have arising from the significant rains of 2009-2010. Austin came in, and figured out what needed to be done, with the previous recommendations of Same Day Mold, and then offered a good price for mold remediation. This included taking out drywall, scraping the walls of any possible problems, and bringing in large machines to scrub the air for any remaining remnants. The house passed the following test for any mold contamination.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Cathrine T.
04/2010
5.0
I thought they were pretty good. They were professional. They came in with an estimate, but then they realized that there was more damage to fix. It took them a day longer and cost a little bit more than I had anticipated, but it was still reasonable.
Description of Work: They came out check some water damage and do mold testing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Biohazard Remediation,
Air Duct Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
Mold Masters Inc is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 AM
Mold Masters Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mold Masters Inc does not offer free project estimates.