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Maggy Maid

House Cleaning, Carpet Cleaning, Blind Cleaning,

About us

We are a domestic referral agency. We can refer maids for House Cleaning to your apartment, condo, single family home, Airbnb or office in the Los Angeles area. We have been in business over 10 years and have serviced many happy clients. Give us a call today or book online 24/7.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning home, apartment, condo, town home, office, laundry, fold clothes, cleaning windows & shampoo carpets.

Services we don't offer

Dry Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

4.5100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
14%
3
4%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 26-50 of 100 reviews

Michael B.
03/2013
5.0
house cleaning
  + -1 more
They are really great. They cleaned in like two hours. They did a great job. The only problem is they can not do last minute appointments, you need a couple days ahead. It is reasonable, but it would be nicer for me for the last minute. Sometimes they take a little while to get back to you.
Description of Work: They cleaned my one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Mollie B.
03/2013
4.0
house cleaning
  + -1 more
Although the cleaners were very thorough they worked very slowly and weren't even half way done at the end of 4 hours. They didn't even clean the living room or kitchen. They asked us if they could continue working after the 4 hour time. We felt we were being taken advantage of because they asked if they could work longer and they charge by the hour. One of the cleaners broke the valance on our blinds but she did let us know as well as offer to pay for it. 3/19/13 We also discovered that a computer desk is now wobbling very badly and we are having trouble finding things because they were not put back where they found them. 3/19/13 Decided to email the company to let them know about my disappointing experience with their service. Received an immediate response from Kandiie who was very gracious and wanting to do anything to fix our poor impression of their company. Offered to reimburse us for any damage items as well as to send out another crew at no charge to finish cleaning the house. 3/22/13 Alma and Arturo came out to clean the kitchen and living room. Both were very professional, fast and efficient. Finished the 2 rooms in 2 hours. If they had been the first pair to come out I would have rated this an A overall, but as I'm averaging the 2 experiences I will upgrade this to a B. Customer service definitely deserves an A. They were very responsive to my complaint and they followed up after the cleaners left to make sure were wer satisfied. Thank Kandiie!
Description of Work: They were hired to clean the entire inside of the house. Was told by the agency after assessing our needs that they would send two people to clean our house in 2-4 hours but most likely would need the entire 4 hours to complete the job. They cleaned 2 bedrooms, 1 bathroom and the hallway very thoroughly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Vonnie G.
03/2013
5.0
house cleaning
  + -1 more
They do a good job, and I am set up on a monthly service. That's good.
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jonah K.
01/2013
5.0
carpet cleaners, house cleaning
  + 0 more
They did a really good job and used the cleaning product i requested. They arrived on time and finished when they said they would.
Description of Work: Had them clean my house 2 different times.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alberta B.
01/2013
5.0
house cleaning
  + -1 more
First off, the customer service was excellent. Laura G was very responsive and helpful. The two maids, Sandy and Alma arrived punctually and were very professional. They asked what I wanted done and then went to work. They needed no instruction and I was able to go into my home office and work. They did a very nice job in 2 1/2 hours. Highly recommend.
Description of Work: General cleaning of 1500 square foot penthouse condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Christopher F.
01/2013
1.0
house cleaning
  + -1 more
I contacted the company through Angie's List and by phone. No responses. Maybe they are no longer open. Maybe they have enough customers. In any case, bad sign for their level of service and professionalism.
Description of Work: Ireached out to this company for an estimate on regular housecleaning. They proved unreachable and unresponsive. I suppose if they are that sloppy about doing business, they couldn't possibly do a good job cleaning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Maggy Maid
Member, I am so sorry that we did not respond to your HouseCleaning request. Your business is important to us and we take all of our clients very seriously. I have searched and searched and I can't seem to find your initial request that you submitted from Angie's List. If you call us directly at 213-388-5256 or call me, Eli, on my cell at 310-658-7090, I will offer you $50 off for all this trouble. We are very much open and would love very much the opportunity to clean for you. Thanks, Eli

Barbara A.
01/2013
4.0
house cleaning
  + -1 more
I hired them on a every two week basis. I have no complaints about the work. The two women arrived on time and did an outstanding job. They came several weeks in a row. Then, I had to change the date and time and the office didn't call me back. I called back again and again, no response.
Description of Work: Excellent housecleaning - bad office response.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Salvador R.
12/2012
4.0
house cleaning
  + -1 more
Ladies were great, but the price for what you get is too much.
Description of Work: Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Samantha K.
11/2012
5.0
house cleaning
  + -1 more
Ruby and Veronica showed up on time and were very professional. They dusted, wiped and cleaned every surface. The oven was shining when they were finished and they even cleaned the window screens. The only issue is that its expensive.
Description of Work: Housecleaning, including oven and fridge.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Monique P.
05/2012
5.0
house cleaning
  + -1 more
They arrived early and asked specifically what I wanted cleaned. We went over my list and they started working right away. Cleaned 4 bedrooms, 6 bathrooms, dusted, vaccummed sofa's, chairs, behind beds, cleaned baseboards and corners. Continued working for 4-1/2 hours. They brought their own supplies and cleaning products. I did miss the "clean smell" that I am used to. Their products must have been odor-free.
Description of Work: Hired Maggy Maid for a deep/spring cleaning. My house is approx 3500 sqft so it they sent two teams of 2 cleaners.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

Emily B.
05/2012
4.0
house cleaning
  + -1 more
They do a real thorough job. They are really expensive. You get what you pay for with them. They are very good. I would absolutely use them again.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Susan C.
01/2012
4.0
house cleaning
  + -1 more
It went ok, I just wasn't impressed.
Description of Work: I just bought a house and wanted it cleaned before i moved in. They did an ok job. I just didn't feel it was exceptional and worth the kind of money I paid

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$345

evelyn P.
12/2011
5.0
house cleaning
  + -1 more
They were just incredible from the first phone call. They took the information right away. I had a couple of questions about pricing specifics and they got back to me. When they got to the house they were extremely professional and got the job done in the amount of time they had quoted. Their price was very comparable to other services. I would definitely recommend them and I would absolutely use them again.
Description of Work: I used Maggy Maid for housecleaning. They did the entire house and they did laundry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Pamela T.
12/2011
4.0
house cleaning
  + -1 more
They were fine. I probably won't use them again.
Description of Work: I hired Maggy Maid to clean my mother's house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Norma S.
12/2011
5.0
house cleaning
  + -1 more
They were the best. The price was good. The quality was terrific. They were great and I had no complaints. I will use them again on January 4.
Description of Work: I used Maggy Maid for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARIANNA M.
12/2011
5.0
house cleaning
  + -1 more
Maggy Maid did a fabulous job for my bachelor son. While they are a bit pricey they are worth every penny. From the staff (Cynthia and Jen) who co-ordinate times and crew, to the actual people who do the cleaning...awesome, professional, honest and thorough. Have them on speed dial .Hard to find such professionalism in today's world. They really care about service and will immediately follow up if you are dissatisfied in any way. I cannot imagine any other housecleaning service could be any better!!!!
Description of Work: Complete housecleaning. Floors, windows, refrigerator, pantry organizing, kitchen walls washed etc. Deep thorough cleaning. Walk your team through the house and explain exactly what you want done. Return in a few hours and be pleasantly surprised!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ned M.
10/2011
5.0
house cleaning
  + -1 more
This company is great. We called them when our housecleaner quit, and they sent one of their teams. They first did a cleaning and determined how long it would take for the two of them to clean the house. They spent the same amount of time as the solo housecleaner did, but they do a 10X better job. They cost a reasonable amount per hour. When we opted to have them come every week, they gave us a discount for the regular business. Every week the supervisors send me an email and ask how it went. So far, I have not been able to find a fault in what they have done. They are on-time, friendly, efficient, and will accommodate one's wishes about how to do your house (start in this or that room, for example). This company has made our life more enjoyable by making our house cleaner on a constant basis.
Description of Work: Housecleaning, weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Guy P.
10/2011
5.0
house cleaning
  + -1 more
They are great. I give them the highest ratings across the board.
Description of Work: I use Maggy Maid for housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie P.
09/2011
5.0
house cleaning
  + -1 more
They were very professional and did a good job with the cleaning.
Description of Work: They did some housecleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianna Z.
06/2011
5.0
house cleaning, blind cleaning
  + 0 more
They were wonderful. They did a super amazing job. It took them about 4-5 hours. They did really clean every single nook and cranny of the house. They did a great job. They were on time. They were very nice people. They do speak English, but Spanish will be helpful.
Description of Work: I used the services of Maggy Maid about two months ago to do from top to bottom moving and cleaning. They also did blind cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Claudia Z.
06/2011
5.0
house cleaning
  + -1 more
My interaction with them went great. They were quick, efficient and were available with last minute notice.
Description of Work: Maggy Maid cleaned my rental house in January.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Scott A.
06/2011
5.0
house cleaning
  + -1 more
They showed up on time and the cleaning lasted about 3.5 hours. They were extremely thorough. I can't really find fault with anything they did.
Description of Work: We have a tri-level loft with lots of areas that can get dirty quickly and Maggy Maid did an outstanding job. The cleaners were courteous and professional and surprised me with the effort they put in (VERY detailed cleaning jobs on the refrigerator and oven without us really prioritizing them). I would definitely hire them again. It was like having a brand new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Sarah S.
06/2011
5.0
house cleaning
  + -1 more
Fredis and Iris arrived on time and began working immediately. I walked them around initially to show them how we needed certain items cleaned and were willing to use some of our cleaning products on special items. Their first visit took about 4 hours and they were very thorough. Their next visit only took 2.5 hours and they were just as thorough. Once completed they waled around with me to make sure I was satisfied before leaving. We had previously been using a service that had a flat rate and they briskly cleaned our place only lighly cleaning the surfaces. I would reccommend using a service like this that charges a reasonable hourly rate and get the job done right. We actually now spend less using Maggy Maids than we did with the other company and Fredis and Iris do a far superior job. It is also nice that we get the same people every time so I don't have to rexplain anything and can just relax and play with my son while they are here.
Description of Work: House cleaning for a 1200 square foot, 2 story, 3 bedroom, 1 1/2 bath condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deborah S.
05/2011
5.0
house cleaning
  + -1 more
It was a very good experience and I would definitely use MM again. All conversations and emails with the MM staff have been pleasant and professional. Jose, the estimator, walked through my place with me and estimated that it would take a team of two cleaners five hours to clean my 2 BR, 2.5 BA condo. The team arrived on time and, once we discussed what I wanted done, they went right to work. It did take them the full 5 hours, but there was a lot of work to do. The ktichen and bathrooms look fresh and clean, the laminate floors are positively glowing now, the carpets look like new. One of the ladies even wiped down the exterior of the front door as she was leaving. I couldn't be happier with the results.
Description of Work: Deep cleaned condo to help prep it for sale

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

TODD F.
04/2011
5.0
house cleaning
  + -1 more
They did an excellent job, and I was very impressed. The maids arrived on time and did an extremely thorough job.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Contact information

362 E 2nd St, Los Angeles, CA 90012

http://www.maggymaid.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Window Cleaning

FAQ

Maggy Maid is currently rated 4.5 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Maggy Maid accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, Maggy Maid offers free project estimates.
Yes, Maggy Maid offers eco-friendly accreditations.
No, Maggy Maid does not offer a senior discount.
Yes, Maggy Maid offers emergency services.
Yes, Maggy Maid offers warranties.
Maggy Maid offers the following services: Cleaning home, apartment, condo, town home, office, laundry, fold clothes, cleaning windows & shampoo carpets.
Dry Cleaning

Contact information

362 E 2nd St, Los Angeles, CA 90012

http://www.maggymaid.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM