They are nothing but frauds and crooks. If you are looking for a major stress and a lawsuit, this is the place to go. I took in a few wood windows with 100+ year old antique glasses with lovely ripples. The windows had small cracks at one corner. The idea is to save the glasses as much as possible and reuse them for smaller windows. For the larger ones, the business owners Mira and her husband Eddie represented that they happened to have antique glass in stock, so they can replace the broken glasses with antique. Antique glasses are much more expensive than standard glasses and they are hard to come by. So, I spent the extra money and requested antique glasses for all 3 windows. I also requested that the original chipped glasses from the windows I took in to be returned to me so I can use them for a small project. What I got was 3 panes of dusty, scratched up and stained glasses installed on my wood windows. They had the gall to call them "antique." They reasoned that "antique" is subjective, and just because there is no ripple, doesn't mean it's not antique. ARE YOU SERIOUS!!!!!??!??!?!?! Plus, the glasses I got back were NOT my rippled glass. They were pieces of shattered dusty glasses with no ripples. Something they clearly pulled out of trash. So, with this business, I got my antique glasses STOLEN, and my $350 bought me dusty, scratched stained glasses. Would you do business with these people?
Description of Work: glass replacement on wood windows
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Ernest and Melanie P.
12/2014
5.0
replacement windows
+ -1 more
We had a great experience with them. The one guy came out and gave me the price and then sent one another guy out to do the work. It was excellent all around.
Description of Work: I used Higland Park Glass Co.
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Service Categories
Windows
FAQ
Higland Park Glass Co. is currently rated 3 overall out of 5.
No, Higland Park Glass Co. does not offer free project estimates.
No, Higland Park Glass Co. does not offer eco-friendly accreditations.
No, Higland Park Glass Co. does not offer a senior discount.
No, Higland Park Glass Co. does not offer emergency services.
No, Higland Park Glass Co. does not offer warranties.