Disorganized and disrespectful of customer's time. Gave us two appointments but for both times, no show and no call for over an hour. On us calling their office, no information was given to enable customer to plan. For working people, dealing with providers like Hagen Plumbing is stressful; Hagen needs to realize the people are taking time off from their work to meet an agreed appointment.
Description of Work: Investigate and fix a suspect leakage under the house.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karen D.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
We've used them over 20 years they're fantastic. I would recommend them for anything. I know they do heating, the air conditioning possibly. They're here like once a month over the last 20 years. They repaired a heating thing. They're just the nicest guys. They're loyal. They show up in a minute. I've renovated the building and had to hire all new people, except Hagen plumbing. I would use them from here to eternity if I had my way.
Description of Work: They repaired the heaters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Themy S.
07/2014
5.0
plumbing
+ -1 more
Excellent. Great service and quality.
Description of Work: Fix leak in bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sandra L.
11/2012
5.0
plumbing, water heater repair
+ 0 more
They did discover that tenant is probably using too much toilet paper, and also flushing babywipes. We've counseled them not to do so.
Description of Work: Toilet replacement. Rooting of entire line to discover why there are constant clogs (toilet opening was too small---it had been replaced by the tenant--we needed to install a better quality toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
ROGER C.
11/2008
5.0
plumbing
+ -1 more
Very good service.
Description of Work: Plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
JAMES P.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I had not a problem in the world using them. They were respectful, reliable, and affordable so I walked away feeling quite satisfied. I was pleased with the estimate they gave me as well. I would recommend them to others.
Description of Work: Hagen Plumbing put in three new wall heaters in my close to 2000 square feet home. Their work did not include removing any old systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
07/2005
4.0
plumbing
+ -1 more
THE HAGEN FAMILY WHERE REALLY RESPECTFUL AND KIND. THEY HAD CAME IN AND STARTED OFF DOING THEIR JOB STEP BY STEP. THEY ALL WORKED TOGETHER AS A TEAM. ALSO HAD THEIR SUPPLIES THEY NEEDED.
Description of Work: THE HAGEN FAMILY GUYS HAD HELPED WITH FIXING THE DRAINER IN THE UPSTAIRS BATHROOM AND ALSO THE SINK DOWNSTAIRS. THEY HAD WORKED TOGETHER AS A TEAM AND GOT EVERYTHING DONE IN AN HOUR OR TWO. THEY HAD CHECKED THE PROBLEM FIRST BEFORE MOVING ANY SUPPLIES TO WORK WITH.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$183
01/2005
4.0
plumbing
+ -1 more
THE PLUMBER CAME AND DID HIS JOB. HE WAS ON TIME AND WENT RIGHT TO WORK. ALSO HELPED ME UNDERSTAND WHAT THE PROBLEM WAS AND WHAT WAS CAUSING IT. THE PLUMBER WAS ON TASK AND HE HAD ALL THE TOOLS HE NEEDED TO FIX THE SINK AND WAS WELL ORGANIZED.
Description of Work: FIXED THE SINK. THERE WAS A PROBLEM THAT HE HAD TO TIGHTEN. AFTER FIXING THE LEAK, AND SAW THAT A PIECE WAS MISSING, SO HE HAD TO REPLACE IT WITH A NEW PIECE.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
12/2004
4.0
water heater repair
+ -1 more
JON KAYE WAS ON TIME, GAVE ME GOOD PRICE AND IS A VERY GOOD QUALITY WORKER. HE HAS DONE A WONDERFUL JOB.
Description of Work: THE PLUMBER REPLACED THE WHOLE BOILER WATER HEATER, AND ALSO THE ON AND OFF BULB.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling
FAQ
HAGEN PLUMBING CO is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
HAGEN PLUMBING CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, HAGEN PLUMBING CO offers free project estimates.
Yes, HAGEN PLUMBING CO offers eco-friendly accreditations.
No, HAGEN PLUMBING CO does not offer a senior discount.
Yes, HAGEN PLUMBING CO offers emergency services.
No, HAGEN PLUMBING CO does not offer warranties.
HAGEN PLUMBING CO offers the following services: PLUMBING & HEATING