Green Termite & Pest Control

Went very well.

unknown

Very well.

They have good customer service but the tech didn't speak English very well. There was a language barrier. They had to come back the second time and use stronger products in some areas because the service was not preformed completely on the first visit we believe due to the language barrier. The same tech did the return service.

The service went very well. One technician came out and completed the job in a couple days. They did a good job and were very professional. He was hardworking, nice and friendly. I had no problem scheduling the service.

Clean, friendly professional. Recommend.

We have bigger things to deal with right now, we are getting the deal refunded. They were polite and willing to work with me.

They came out to do an inspection. He went under the house and did some work. I have seen a rat since. He set some traps and they came back to get them. It has been fine ever since. They were early and they explained what they were going to.

They continually exceeded expectations. They were very thorough and showed up ahead of schedule at each step. They also kept us informed and answered all our questions. Tony even got back to me on a holiday (Memorial Day) when I sent him an email... he called me immediately to make sure my question was answered. Tony (inspector/main contact) & office staff were very responsive and excellent guides through a confusing and somewhat scary process (It's poison, after all!). I recommend them highly.

He was very professional, on time and clean.

I think Green Termite and Pest Control did a thorough job of inspection and sealing the house. They came back the next day and replaced weather stripping that they had just installed because it had been chewed through overnight. Then they came back to remove the trap once the rat was caught. The problem seems to be solved, I haven't seen any further evidence of mice or rats. They even worked over the weekend.

I had some minor termite damage to a door frame, and, since I'm sensitive to pesticides, I requested a non-toxic solution plus wood repair. I like the fact that I was able to schedule my appointment online at midnight on Saturday (which seems to always be the time when I'm energized to do home improvement!). I made an appointment for Tuesday and was called on Monday to confirm. Chuck was very personable and polite, and he let me know that he was running about 15 minutes late, which is not surprising, since he had a downtown commute. When he arrived, I reiterated that I preferred a non-toxic approach, and he said it would be botanical. He looked over the damage and asked if I wanted a full replacement or patch repair of the door frame. I opted for a patch, and he gave me an immediate quote. He asked me if I wanted the work done today, and I said yes, so he got right on it. The work took about an hour and a half. He was very careful not to bring dirt in the house and was basically unobtrusive, extremely respectful, professional, and friendly. When he was finished, all signs of termites were gone, the door frame was repaired and neatly painted with a white primer, and he said the work would be guaranteed for a year. I particularly appreciate that Chuck didn't try to up-sell me into tenting the whole house and gave me a few options regarding repair. That, combined with his one-year warranty, convinces me he's deserving of trust and that he does good work.

They did an excellent job. I got everything I needed done that day which I think is outstanding. They were professional and showed me all the areas treated. I wish they would have given me a hard copy of the report.

They could not even show up on time for the inspection. They called 30 minutes late to say that they are running 30 minutes late. So I would have been waiting for an hour. At least they called but I ended up canceling the appointment and said don't bother even coming now. If you want my business you have to show up on time.

The technician was very prompt and efficient. He carefully explained to me the difference between the various pesticides he could use and helped me make a choice. He did a very thorough job, but told me he might have to come back again because I had quite a bad infestation of ants on my property. He guaranteed the work for a month and told me to call him if I saw any ants before then. After about 3 weeks, I did see a few in one of two places, and he came immediately back to fumigate some more at no cost to me. That was over 3 months ago, and my property has been ant-free ever since then. I haven't seen even one inside, which is a relief compared to previous summers! I see a few on the patio once in a while, but no long lines of them like I used to see. I will gladly use him again next summer to keep them at bay. I was extremely satisfied with this company's service and highly recommend them.

We were sitting in our kitchen on a Friday night when a rat sauntered in from the laundry room and sat staring at us. Using a broom, we scared the rat back into the laundry room and it disappeared under the washing machine. We were a little freaked out, to say the least. We were concerned that since the next day was Saturday we might not be able to get an exterminator to come out to deal with the problem on a weekend. First thing Saturday morning, we went directly to Angie's List and chose Green Termite and Pest Control because the listed address was fairly close by. Early that morning we called and left a message regarding our problem. We got a call back within the hour. We explained the problem and conveyed our sense of distress. Much to our relief, they scheduled an appointment for 3:00 PM the same day. The technician came out at the appointed time, did a thorough job of searching for possible entry points, identified signs of rat activity, and pointed out two main areas that needed to be closed up. He gave an estimate for closing the two entry points and for the cost of setting traps in three active areas. We agreed to have him set traps and come back on Monday to check traps and close entry points. The technician came back on Monday, at the scheduled time, checked the three traps, emptied and reset two (two rats caught) and closed up two main entry points. He also explained how to spot the signs of rat activity. We've been on the look out but, so far, haven't spotted any more signs of rats in the house. Problem solved. Good job, Green Termite and Pest Control!

Excellent, professional service-- very friendly, punctual, speedy. A great experience in every respect: highly recommended!

They were quick to respond to my voicemail and easy to schedule a free inspection. They removed 2 wasps nests quickly. They communicated completely (via phone) as I was not home and took care of problem. Very happy with the service. I thought the price was fair ($100 with 10% Angie's List coupon). Would use them again.

Chuck responded to my call right away. He did a thorough job reviewing the property and was very polite. I was provided with a report by email shortly thereafter. I opted for the spot treatments for the termites and wasps, and to have the rotted wood replaced. Green Termite did not push me to choose a higher option, or agree to any unnecessary repairs. The company was right on time for the job. The treatments went smoothly, It took awhile to address all the rotted wood spots. The carpenters did a great job and it was a long afternoon. Everything looks great. Chuck, the carpenters and the receptionist were all very polite. The clean-up was very good. I would use this company again.

This company was very good, and eliminated the beg bug problem that I had at once. It may have helped that they were the third company to come to my house to try to erradicate the problem. In other words, the other companies may have done a lot of the ground work, but it was only after they came that the problem was resolved, TG ! They were fast and professional...

Overall good experience. The answered all my questions and paid attention to my requests.

on time, courteous, prompt. what more can you ask for?

I cannot say enough good things about Green Termite & Pest Control. We had a serious rat problem. We heard them in the walls and in the attic, and they'd begun showing up inside our duplex as well. (Note to self: next time you hear anything crawling around in the walls, don't wait to call pest control.) Chuck from Green Termite & Pest showed up mere hours after we called to give us an estimate. We could immediately tell he was our man - who knew someone who kills pests for a living could be so gentle and kind?! We were given the option to use live traps, snap traps, or poison, with no judgement like we'd gotten from other pest control people. Though we would've preferred a no-kill option, the problem had gotten really bad, so we chose snap traps - at least death would be quick. The next day Chuck came over to seal the house, outside and in, from rat entry points. We think this situation probably happened because we replaced our roof a few months back, and it turns out the vents weren't properly screened. Chuck did all this in a few hours, and then set traps in the house and in the basement. He predicted there would be 4 or 5 catches, of those rats that remained after he did all the sealing. The only part he got wrong was our rat population. We kept catching and catching. The amazing thing about Chuck is that he was willing to come over every day, dispose of the dead caught rats, and reset the traps - and this was all included in his singular $300 fee! He probably would've kept coming, but I told him I'd be willing to do the upkeep part if he was SURE these were all rats trapped inside, and that no more were coming in from the outside. After a thorough rechecking of all potential entry points he assured me he was sure - but reaffirmed he'd be wiling to come and dispose of them at any time. We ended up catching 19 rats in total. It was one of the more stressful periods of my life: I'm a vegetarian yogi, and suddenly I was personally responsible for multiple rat murders per day! But through it all we had Chuck at the ready, available to show up - with a smile - and help us with our unpleasant problem. It's now been 2 weeks since anything was caught in the basement, and the peanut butter on the traps hasn't been touched - so I'm pretty convinced it's a Mission Accomplished. I've never written such a long story on Angie's List, and I only do so because of my utmost gratitude to Chuck and Green Termite & Pest Control. Though I hope I never need their services again, I would heartily recommend them to anyone.

Had a termite issue that was resolved within an hour. Very happy with the results.

Everything was great, and my experience with them was fantastic. The estimate was free. They came when they said they would come. I have a big property, and it took them a few hours to go through it and give me a detailed estimate. They were pretty thorough. I got quotes from a few people, and they seemed to be the best. I had two other companies tell me that I had termites in a certain area, whereas Green Termite was very honest about it. They have been in business for a long time, and I could just tell that they were not trying to rip me off. They have been with me for six weeks, and they even came out to talk to me free of charge in between. They have done the prep work, and we are scheduled for the actual work in a few weeks.