Dishonest and unreliable service. We paid for a month of weekly yard cleaning service in advance, but they didn't show up again after the first visit. What's worse, when we told them about it, Claudia was rude and they lied and claimed had been servicing weekly and refused a full refund. Horrible experience.
Description of Work: Weekly gardening
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Deborah C.
04/2016
1.0
landscaping
+ -1 more
unknown
Description of Work: They were not very responsive when I first called them. I had to give them a second call and got a return call back. We set up an appointment for them to come and give me an estimate of my yard. They arrived and was professional. They came a couple of time and was punctual, then after that they started changing the days when they were suppose to come. When I would call them, I got no response. They were horrible and none responsive. I would not recommend them and because of the bad experience with them I have never used Angie's list again. Where do you get them people and do you do a check on them to see if they are a reputable company/organization. Never again, will I use your service!!!!!!
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$150
Marc B.
10/2015
5.0
landscaping
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark L.
08/2015
5.0
landscaping, lawn service
+ 0 more
They trimmed trees, removed weeds, removed ivy vines, trimmed plants, cleaned the whole yard and removed all debris. They did a good and complete job. They even trimmed the potted plants, which I wasn't expecting. The place hasn't looked so good in years. Now that I know they do good work, I would call on them again.
Description of Work: They trimmed trees, removed weeds, removed ivy vines, trimmed plants, cleaned the whole yard and removed all debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Brian B.
02/2015
5.0
landscaping, lawn service
+ 0 more
I probably called 10 gardeners and actually met/spoke with 5. It came down to Sam and another well-liked gardener who I thought would do the job, but Sam won out. My last gardener had been doing a mediocre job and was very unresponsive to my requests to fix/add things to the yard. He finally quit, so I had the opportunity to get my yard back up to snuff. Sam was very knowledgeable, made suggestions on what I could do to get the yard back to health and seemed excited about the job. His team has been working on my yard every week since July of 2014. He's conscientious and concerned about having the work done 100%. The first "bigger" project I had him work on was trimming some trees (5-6 different ones). He did an excellent job and since then I've had no problem asking to do additional plantings in the yard and additional work. Initially, I met with him to explain what I wanted, and if there is ever anything else I need I email his wife--she calls occasionally and send invoices. The last gardener I'd email or call and never get a response--or I'd get a response and things wouldn't get done--the complete opposite of Gonzalez & Sons. Typically you'll find that at first gardeners do a great job and over time they get lazy, the work gets half done or just starts to look unkempt. I can honestly say that the yard looks better than it ever has before--the trees look healthy and properly groomed, the shrubs are flowering and look full but properly maintained and the grass looks amazing. I keep wanting to take pictures of it fearing that it won't look as good next month, but it continues to look fantastic. Whenever I have a question or request I can call and talk with Sam (or Claudia, his wife) and get stuff done. I like working with them and I believe they are happy to have me as a customer as well (even though I might be pickier than some others). I definitely recommend giving Gonzalez & Sons a try.
Description of Work: Site visit and estimate. Hired Sam to do monthly maintenance, tree trimming, grass seeding, planted some bushes and shrubs, fix landscape lighting, adjust sprinklers and timer, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Michael H.
09/2014
4.0
landscaping, lawn service
+ 0 more
They're reliable and communication has been pretty good with them. We pay for the service monthly.
Description of Work: They come every week. They provide trimming and add soil amendment to the soil every six months. We've been using their service for two years.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Amanda D.
07/2014
5.0
landscaping
+ -1 more
I have been using the company for about 2 years. Both of my neighbors use them as well. They are responsive, do a good job and are reasonably priced. 2-3 guys come out for the service. They come out regularly as scheduling. They are always happy to do extra work if I ask.
Description of Work: They come out every two weeks for basic landscaping and sprinkler repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Amanda D.
04/2014
5.0
landscaping
+ -1 more
It was excellent. They're wonderful. They're very responsive. They did a good job and showed up when they said they would show up. I never had a problem with them.
Description of Work: I used the landscaping service of Gonzalez & Sons Gardening. They're my weekly gardener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amanda D.
03/2013
5.0
landscaping
+ -1 more
They are wonderful. They are very friendly, the price is great and their work is absolutely amazing.
Description of Work: I use them twice a month for my landscaping.
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*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work
FAQ
Gonzalez & Sons Gardening is currently rated 4 overall out of 5.
No, Gonzalez & Sons Gardening does not offer free project estimates.
No, Gonzalez & Sons Gardening does not offer eco-friendly accreditations.
No, Gonzalez & Sons Gardening does not offer a senior discount.
No, Gonzalez & Sons Gardening does not offer emergency services.
No, Gonzalez & Sons Gardening does not offer warranties.