FOUR SEASONS APPLIANCE

He came out discovered that we need a part said he would call with cost waited a couple of days no call back we finally got a hold of him he said cost was $250 for part we told him to order it. Have not heard from him since called again today 6/28/2013 no answer we are going on vacation for a week left him that message if there is no message on our answering machine when we come back on 7/8 will have to find someone else

Technician was timely, polite, efficient, and willing to show me what he was doing and how. He had surmised what the problem was likely to be based on my description on the phone and had the part in hand. This company was not selected by me; it was selected by the Home Protection Policy we had (we purchased our condo several weeks ago). Nonetheless I was impressed. I can't effectively comment on pricing because I only had to pay the service fee mandated by the policy.

He refused to order the parts and left. I called American Home Shield and they told me I had to use them. They called 4 Seasons and the owner called me back, letting me know they would come out. I called several times to no avail. After 10 days I called another company to do the work. Finally Four Seasons called and let me know the part was in, but it was too late, I had hired another company. I had no confidence that they knew how to do their job and if they did if they would even do it properly.

The service was lousy. They made me deal without refrigeration for a week because it took them that long to receive the part.