This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Ford’s Plumbing and Heating has been serving the West Los Angeles and South Bay area since 1963. We have been an Angies List SUPER SERVICE AWARD WINNER since 2011! Robert Ford is a third-generation plumber and our staff is top-notch. We can handle anything from a mystery leak or clogged toilet to a new plumbing system (residential or commercial) and we do home inspections. Ford’s Plumbing and Heating is available 24 hours a day because we know some leaks wait for no man.
Business highlights
61 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Services we offer
Leaks, slow drains, drain stoppages, tankless water heaters, fixture installation, sewer line maintenance, gas line maintenance, earthquake valves, furnace installation & maintenance, water heater installation & maintenance, garbage disposals, pipe maintenance, remodels.
Ford's Plumbing was the best plumbing experience I have ever had. The estimate was fair and the technician was very informative. The estimate seemed high but I asked to use the Angie's List coupon and I was given a $100 discount. Two technicians showed up, took care the issue efficiently and I was made aware of two other existing issues with plumbing in my townhouse. I will definitely use Ford's Plumbing again when I take care of those issues. They did not push their services, only made suggestions that I would have never known about.
Description of Work: I needed a gas line moved in my kitchen to accommodate a new slide in range.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ford's Plumbing and Heating
Thank You for using Fords Plumbing!! We appreciate your business, and your review. Best, Ginger K. 310-815-1515
John N.
02/2017
4.0
plumbing
 + -1 more
They came on New Years Day and were very professional but I paid for it.
Description of Work: leak under kitchen sink
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Ford's Plumbing and Heating
Thank You for using Fords Plumbing!! We appreciate your business, and your review. Best, Ginger K. 310-815-1515
Stephen B.
02/2017
5.0
plumbing
 + -1 more
The service went pretty well overall. Reilly was a great plumber; showed up as scheduled, performed his work efficiently, and gave me tips after installing my new garbage disposal as to how to keep it clean and running well. The one downside is that I was supposed to receive a call to schedule the estimate, which I did not receive, and I was supposed to receive a call to schedule the appointment once the estimate was done and the parts had arrived, which I did not receive. I called both times to follow up and schedule both the estimate and replacement of my disposal. The plumbing service itself is fantastic, the plumber himself was amazing, but I would highly recommend calling back yourself if you're expecting to receive a call from someone to schedule your appointments. I also received a follow-up call from someone at the service today, a week later, to make sure everything is working properly. It isn't often you receive follow-up calls to make sure everything's good, so this was a definite plus.
Description of Work: My garbage disposal was leaking, so I needed it checked, and either repaired or replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Ford's Plumbing and Heating
Thank You for using Fords Plumbing. I am sorry to hear that you didn't receive your calls for scheduling in a timely matter. The office make calls for scheduling once paperwork is received from the technician, and sometimes that isn't right away. I'll have the office look into it. We do apologize for any delay in scheduling, but rest assure you would've been contacted by our office, had you not called in. We appreciate your business, and your review. Should you ever have any questions, or concerns please do not hesitate to contact us directly. Best, Ginger K. 310-815-1515
Kevin and Denise G.
01/2017
5.0
plumbing
 + -1 more
I had a good experience. They're excellent.
Description of Work: We had a small leak underneath our sink. They came out and checked it out. There was some plastic tubing under our garbage disposal that needed to be removed. It's just a small adjustment to the rings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ford's Plumbing and Heating
Thank You for using Fords Plumbing!! We appreciate your business, and your review. Best, Ginger K. 310-815-1515
KIMBERLY W.
12/2016
5.0
plumbing
 + -1 more
Every time it rains (not so often in L.A.) my drains get backed up... long story short, I called fords plumbing to unclog my drains, again..and again they came on time and cleaned them within 45min. I will continue to use these guys!!
Description of Work: Unclogged my storm drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from Ford's Plumbing and Heating
Thank You for using Fords Plumbing!! We appreciate your business, and your review. Best, Ginger K. 310-815-1515
David G.
11/2016
5.0
plumbing, drain cleaning
 + 0 more
Great. Would highly recommend them.
Description of Work: Clogged kitchen drain clearing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sterling B.
11/2016
2.0
water heater repair, drain cleaning
 + 0 more
I am disappointed in the overall responsiveness of the business. I have waited over 10 days now for an estimate and scheduling for a job that was requested over three weeks ago. I have also requested several times for estimates on future work without response. I met the plumber at the site and waited three hours the first time he was supposed to be there.. The second time my husband came out to meet the plumber and waited all day. The next time part of the crew were there and the main plumber came over two hours later. They are nice when you have their attention and do the job but do not return phone calls or arrive when they say they will come.
Description of Work: To clear out two drains and replace two shower valves. The job turned into more, work done on the water heater and a new clean out put under a bathroom sink.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$2,500
Response from Ford's Plumbing and Heating
Thank you for contacting us. We take our customer service very seriously and apploigize for any miscommunications that may have occured. We are striving for excellence and value your input. Should you like to discuss this further please call our office and ask for me. Thank you again for your business. Thank You, Robert Ford
Amelia K.
11/2016
5.0
plumbing
 + -1 more
The valve and line had to be replaced.
Description of Work: Had a leaking toilet shutoff valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Mark P.
10/2016
5.0
plumbing
 + -1 more
It went perfectly! Excellent phone service, quick appointment time, prompt arrival for that appointment, friendly and helpful plumber. I look forward to working with Ford's Plumbing whenever I have an issue. Thanks for the very positive first visit, Riley at Ford's Plumbing!
Description of Work: I have a vacation rental, and plumbing problems need to be addressed soonest. The shower diverter seemed to be making a grinding sound, so I was worried it was in poor working order and I have many guests staying in the coming weeks. I called Ford's Plumbing at 2:00 pm yesterday. They sent a plumber next day, 1:30 pm. He immediately diagnosed the problem, and I'm a bit embarassed to say it was a simple matter of calcium build-up, which is common with our hard water. Riley, the plumber, tested it several times, told me how to keep it cleaned with LimeAway (I use it all the time, but didn't think to use it in the spigot itself, so good advise!). They did not charge me for the visit; I would have gladly paid.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Art N.
10/2016
4.0
excavators, plumbing
 + 0 more
Seemed competent. Tried to upsell to most expensive option.
Description of Work: estimate for tankless water heater
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$6,500
Dr. Adrian D.
10/2016
2.0
plumbing
 + -1 more
We had a leaky drain pipe under our sink. it started out as $1600 and wanted to add $6000 worth of work with the gas line and I decided not to continue with them. They also left a hole in my wall and didn't patch it up. The plumbing is fine but the rest of the work was very shoddy.
Description of Work: They fixed a leaky pipe and replaced a broken pipe.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Daniel B.
10/2016
5.0
plumbing, drain pipe
 + 0 more
Quick appointment, and the pipe was capped and leak stopped.
Description of Work: Fixing a leaking water pipe on the outside of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Paul L.
09/2016
5.0
plumbing
 + -1 more
Great. They were on time and very professional.
Description of Work: Fixed bathroom drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
PETER F.
08/2016
5.0
plumbing
 + -1 more
Excellent service. Prompt, knowledgeable, reasonably priced and Ryan did great work. I will be using Ford's Plumbing again. I was referred to them originally from the Nextdoor app, and found great reviews on Yelp and Angie's List.
Description of Work: New garbage disposal installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rachel W.
08/2016
5.0
plumbing
 + -1 more
The repair went well. Everold arrived on time and ready too work and did a good job fixing the problem and was very helpful. The repairs turned out to be more tricky than they sounded but were successfully completed. I was pleased with the repair and will use Ford's again. Not the cheapest, but worth it for a job well done.
Description of Work: Fix Running Toilet and leaky outdoor faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$211
Robert C.
08/2016
5.0
plumbing
 + -1 more
These guys are fantastic. Our heater and water heater both quit within two weeks of each other, so they were out at our place several times around the holidays to get it fixed. Riley is most polite and fantastic at his job. Our landlord is really happy with their service, too. I can't recommend them more than enough. Hot water is working, heater is working, we are happy.
Description of Work: I can't recommend them more than enough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
RICHARD B.
07/2016
5.0
plumbing
 + -1 more
Great! Reilly was knowledgable, helpful, efficient and on time. We will definitely make Ford's Plumbing and Heating our go-to for every plumbing problem.
Description of Work: Problem with a flange in replacing a toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
vicki S.
07/2016
5.0
plumbing, drain cleaning
 + 0 more
The plumber was capable, honest, and inexpensive. He was careful, took his time, and spoke with me. He politely pointed out the sloppy work I had done in my home 2 weeks prior by Showtime Plumbing (rushed and expensive). The price was reasonable, and even more so with the Angie's List discount. They are very busy, but worth the wait if your plumbing problem isn't urgent.
Description of Work: Toilet fixed and water pressure checked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
KIMBERLY W.
07/2016
5.0
plumbing, gas leak repair
 + 0 more
i was concerned because i smelled gas. i've used this company in the past and never had a problem so it was a no brainer to call ford's. the technician was in and out in 20 minutes. he tightened down the gas flex (i think?) to my stove to stop the leak. i will definitely use them again.
Description of Work: tightened down a small gas line to stop a leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Gerun R.
07/2016
5.0
plumbing
 + -1 more
Excellent service and the quality of the work was outstanding.
Description of Work: Installation of new kitchen sink fixture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gerun R.
07/2016
5.0
plumbing
 + -1 more
The entire team at Ford's Plumbing was incredibly professional, accommodating, and the work done was outstanding. Our plumbing tech, Reilly, proved invaluable in troubleshooting the initial plumbing problem and his installation of our new fixture was flawless. We called Ford's scheduler numerous times as a result of work issues and they were always courteous and helpful. We highly recommend Ford's Plumbing!!!
Description of Work: Kitchen faucet leak which required installation of a replacement faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sid H.
07/2016
5.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
Awesome< very professional, quick and reasonably priced
Description of Work: Drain cleaning for clogged main line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from Ford's Plumbing and Heating
Thank you for choosing Fords Plumbing for your repairs and trusting us!! Thank You, Robert Ford
John S.
07/2016
1.0
plumbing
 + -1 more
Broke off my hot water turn off valve requiring turning off the water to our house. They could NOT fix it because of the holiday week-end and left. We were never told the visit was an estimate only and the repairs would have to wait. We needed out leak repaired and we had to call another plumber to do the work as they left us with no water. Very poor outcome and will not use them again.
Description of Work: Called for a plumber to repair leak under sink. Was informed that the visit was an "estimate only" by the worker after leak worsened.
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Response from Ford's Plumbing and Heating
Thank you for your review. Customer service is a top priority at Fords Plumbing. Please contact us so we may look further into this. Thank you for your time. Thank You, Robert Ford
Harvey D.
06/2016
5.0
plumbing
 + -1 more
They did a good job in a timely way. When I called them they gave me a time that they were coming and they came at that time. They seemed very knowledgeable. I was satisfied.
Description of Work: It was a plumbing job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Ford's Plumbing and Heating
Thank You for your review. We take our Customer Service Very seriuosly at Fords Plumbing. Should you have any questions or concerns in the futuer please do not hesitate to call! Thank You, Robert Ford
KIMBERLY W.
06/2016
5.0
drain cleaning, gas leak repair, excavators
 + 1 more
As usually everything went perfect, I've used fords in the past and will continue to use them. They are honest and fair.
Description of Work: repaired a small gas leak and gave estimate for a tankless water heater.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Drain Pipe Installation,
Sewer Cleaning,
Water Filtration and Softening
FAQ
Ford's Plumbing and Heating is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Ford's Plumbing and Heating accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Ford's Plumbing and Heating offers free project estimates.
Yes, Ford's Plumbing and Heating offers eco-friendly accreditations.
Yes, Ford's Plumbing and Heating offers a 10% senior discount.
Yes, Ford's Plumbing and Heating offers emergency services.
Yes, Ford's Plumbing and Heating offers warranties.
Ford's Plumbing and Heating offers the following services: Leaks, slow drains, drain stoppages, tankless water heaters, fixture installation, sewer line maintenance, gas line maintenance, earthquake valves, furnace installation & maintenance, water heater installation & maintenance, garbage disposals, pipe maintenance, remodels.