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Five Star Moving and Storage

Moving Companies

About us

Five Star Moving And Storage believes in providing a positive experience to each and every customer. We can help you take your items from A to B and we can also help you to unpack your items as well. With commercial moves handled as well, it really isn't any wonder that customers come to us first when they need a quick and speedy relocation. We always make sure that every care is taken when moving delicate furniture and personal items. Check us out: https://bit.ly/3ibCEEA -Google https://bit.ly/3cAWY0h -Yelp https://bit.ly/2EsbSt1 -Yelp https://bit.ly/32Tctxg -Thumbtack

Business highlights

14 years of trusted experience
Se Habla Español
Emergency Services Offered

Services we offer

Packing, Moving, Item Removal of Residential and Commercial Properties

Services we don't offer

Handymen Services Appliance Installation TV Mount House Cleaning

Amenities

Free Estimates
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-12 of 12 reviews

Teresa R.
08/2022
5.0
moving companies
  + -1 more
It went great. I loved the service and everything went very well. I had too much to fit in the truck but they made the best of everything and very careful.
Description of Work: Moving and packing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Heidi B.
06/2021
5.0
moving companies
  + -1 more
Another company cancelled on us a week before our move, so I called 5Star desperate. Not only was their pricing better than the other company, but the experience was EXCEPTIONAL. From the details provided when setting up the appointment, to the advice on number of movers/trucks suggested for our move, getting things in place was a breeze. The actual move surpassed my high expectations! Boris, Chris, Jose, Vanya, and David were all professional and exceptionally hard workers. Our house was FULL of stuff, and once I explained what I wanted to happen, they worked together to box our garage, kitchen, and pantry and move mountains of heavy furniture. No space was wasted in the truck, and all items were well protected by their careful wrapping and packaging. I didn’t have a chance to clean before they arrived, and they never made us feel judged or embarrassed for not having a Pinterest perfect house. They showed us exceptional respect and professionalism from the moment they arrived. Their unloading process was even more than I could have hoped for. At our new house I showed them which bedrooms were which (pink room, blue room, main bedroom), and I got to direct traffic as they unloaded all the furniture and boxes. I can’t say enough positive things—they even helped separate garage boxes based on which cabinets I planned to put everything in…and I only had to explain once what I wished to happen, and they communicated wonderfully together to get it done. In one day, They did a job that would have taken any other movers two days, and they did more than any other movers at this price point. They wrapped door frames in blankets to protect the walls, they took apart and reassembled our king bed without needing any instructions from us, they checked in with me regularly to make sure I was happy with their progress, they offered advice on how to best stack boxes at our new home to make unloading easier on us in the future, and they didn’t utter a SINGLE complaint or express concern when I changed my mind about what room a box should go in or what wall a bookcase should abut. I hope everyone that uses this company tips these people exceptionally well—they earn every penny, and make every effort to turn “usually-stressful-and-anxious Moving Day” into a comfortable (for me!) well choreographed event. I rarely take the time to write reviews, but I could sing the praises for these guys and this company for days and days. In short: great FAIR pricing, reliable company, exceptionally hard workers, professional employees at every stage from planning to the actual move, and the ONLY company I would ever use again.
Description of Work: Full Move Services from LA to Orange County

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John - Donna M.
02/2021
5.0
moving companies
  + -1 more
Everyone I spoke with on the phone was very helpful and wanted to make this move as easy as possible. The movers were great. They were on time and worked very hard to insure we kept within our timeline for the move. I am very happy with this company and will use them again. Thank you.
Description of Work: Move from storage to home out of state

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Five Star Moving and Storage
Thank you for allowing us to service your move!

Maggie M.
02/2021
5.0
moving companies
  + -1 more
Really well! The guys were great, very careful, friendly, on time etc.!
Description of Work: Moving of equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Five Star Moving and Storage
Thank you [Member Name Removed]!

Daniel B.
12/2020
5.0
moving companies
  + -1 more
Excellent. Would definitely use again. Very courteous and efficient.
Description of Work: Moving shipment

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Five Star Moving and Storage
Thank you for allowing us to service your move. We look forward to helping out next time.

Adam R.
12/2020
5.0
moving companies
  + -1 more
Went great! Worked with me directly on a difficult situation and got the job done. Would recommend!
Description of Work: Moving Setvices

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Five Star Moving and Storage
Thank you for the positive feedback. Please keep us in mind for future moving needs.

Tracy C.
11/2020
5.0
moving companies
  + -1 more
The movers were punctual, efficient, and made a great team! I appreciate that they were attentive and responsive while I decided where I wanted my furniture placed. I will definitely hire them again.
Description of Work: Moving from storage to home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Five Star Moving and Storage
Very happy that we met your expectations. Please keep us in mind for any future moving needs. Thank you!

James L.
11/2020
5.0
moving companies
  + -1 more
Very well. Crew was extremely careful and professional.
Description of Work: Moving furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$669

Response from Five Star Moving and Storage
Thank you for the positive feedback!

Tracy S.
10/2020
5.0
moving companies
  + -1 more
Absolutely wonderful job! Very professional, efficient and organized. I have moved several times and this by far is the best moving company I have ever seen. I am hiring Five Star Moving again!
Description of Work: Moving a residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Five Star Moving and Storage
Thank you for allowing us to service your move!

Laura B.
09/2020
4.0
moving companies
  + -1 more
The whole process was easy. Chris explained all the cost up front. No credit cards or personal checks! Cash is rewarded with a discount. The guys were professional, wore masks, and very nice. I am already planning to use them again!
Description of Work: Small Move

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Five Star Moving and Storage
[Member Name Removed], we appreciate the opportunity to service your move. See you in the Spring!

Randy B.
09/2020
5.0
moving companies
  + -1 more
They did great job.
Description of Work: They help me moved in a residential.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,800

Response from Five Star Moving and Storage
Thank you [Member Name Removed], we look forward to helping your family at the end of October!

Aaron S.
09/2020
5.0
moving companies
  + -1 more
The service was perfect. They were excellent and great people.
Description of Work: They help me move in to my new apartment.
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Response from Five Star Moving and Storage
[Member Name Removed], really happy we were able to move you last minute. Thank you and enjoy your new home! We look forward to moving you again when you move to San Diego!

    Contact information

    4920 W PICO BLVD, Los Angeles, CA 90019

    https://fivestarmoving.us/

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    191780
    Trade License Locale
    CA
    Trade License Authority
    California Public Utilities Commission
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies

    FAQ

    Five Star Moving and Storage is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: Closed

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Five Star Moving and Storage accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Five Star Moving and Storage offers free project estimates.
    No, Five Star Moving and Storage does not offer eco-friendly accreditations.
    No, Five Star Moving and Storage does not offer a senior discount.
    Yes, Five Star Moving and Storage offers emergency services.
    No, Five Star Moving and Storage does not offer warranties.
    Five Star Moving and Storage offers the following services: Packing, Moving, Item Removal of Residential and Commercial Properties
    Handymen Services Appliance Installation TV Mount House Cleaning

    Contact information

    4920 W PICO BLVD, Los Angeles, CA 90019

    https://fivestarmoving.us/

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM