D & R Upholstery

I called and left a message over a week ago but nobody ever called me back. I also sent an email with photos of my glider and ottoman almost a week ago but nobody ever replied to my email. ARE THEY CLOSED?!? The voicemail message on their answering machine implies they are still in business. ???

Roberto was wonderful. He quoted the job from emailed photos. He picked up the chairs and finished the work in three days. The chairs are beautiful.

I can't say enough good things about them. They are fast. They do beautiful work. Their pricing is extraordinarily competitive. They can charge. They are friendly and thorough. They answer all your questions. They are just great all the way around.

I needed a simple cushion repair and wanted someone in my area. They did not answer the phone, nor did I recieve a call back

Higher price, less interest

The men arrived on time, looked over the couch and pillows, moved everything outside and did the steam cleaning. They cleaned the whole couch and each of the many different pillows. They moved the couch back into my living room and arranged the pillows so they could dry most efficiently. The crew was very professional and nice. They did an excellent job.

Roberto is a real craftsman. His work is painstaking. He goes the extra mile. The two fabrics we chose had floral pattens and he matched everything perfectly, so that the repeats line up. On pick up and delivery, his crew was very neat and clean. His prices are reasonable. He is very personable. We recommend him without reservation.

Terrible. I received no response after multiple contacts.

I called Roberto and he asked me to email him photos of the chairs. He sent me a quote within 24 hours. I called him and asked a few questions and setup an appointment for him to look at the chairs. He asked what type of material I would like and said he would bring samples. He arrived on time and I selected the material I wanted and he took the chairs. I went on vacation, and the last week of my vacation, I received an email from him saying that my chairs were ready and I should call him when I would be ready for delivery. I setup a date and time and he delivered the chairs when promised. I was very satisfied with his work and will use him again.

Roberto just delivered my six wood mid-century dining chairs that for which he reupholstered the seats. They look great and working with him was fantastic! He picked up my first call and we set a time for him to come look and give a quote. He arrived right on time, quoted what I though was a great price and with a turnaround time of only about a week. He just dropped them off (again, right on time), and his nice work made the fabric I chose look even better than I thought it would. Highly recommended!

It was excellent! They had the best price by far, and they worked quickly. My only issue was that it took an incredibly long time to get ahold of them.

They are a small operation, and the prices are beyond fair. He completed the project early, and didn't charge for the additional nail head trim he used. I have been using this company for several years, and have two more chairs ready to have him work on. I am a very fond Angie's List member, and am a very satisfied customer, with a smiling face!

I checked out three providers and actually spoke to two of them. D and R Upholstery got back to me very quickly. They actually got back to me with as much of a quote as they could, but they needed more information from me to give a complete quote. I liked their service, and if I actually decide to do some upholstery work in the future, I would probably get a quote from them.

This is the second time we have used D and R Upholstery. The first time was more than a year ago for a sectional; this time for 8 dining room chairs. I called Roberto and he came over his first opening. He brought material/pattern books for me to chose from for my chairs, which I did. He was very patient; did not rush me. He answered any questions I had and advised me about choosing one material over another as it relates to keeping the chairs clean, etc. I chose a material and only 6 days later the job was complete. The chairs look great -- D and R did a fabulous job! It just transforms our entire dining room! Dealing with Roberto is a huge pleasure. He is kind, candid, and funny.

It was a small job, but Roberto made me feel like it was a small job. I came into the store on April 19th to repair a torn seat cushion. This was a gift for my father and I told him that it was not a rush job. He said it will be done in about a week or so and I was okay with that. On May 6th I did not hear from Roberto so I decided to give him a call. I got an answering machine, so I left a message with all the pertinent information. On May 9th I still did not hear from him, so I called again and left another message stating that I was getting frustrated because I did not hear back. Roberto called back about an hour later and asked me why I was getting frustrated. He told me that it was a small job and he would have to make a special trip to get the cushion. He stated that if he was going to do something it wouldn't be over a small cushion. The cushion came out nice, but I would like to see a little more effort in pretending that this small piece of business is important to him as well. After all, it is my hard earned money that I have chosen to spend at his store.

Roberto's guys picked up the chair from my home. He had a great selection of fabrics to choose from. He delivered it to my home, chair looks like new, great craftsman ship.

I called D and R and spoke to Roberto about reupholstering my couch. I emailed him a picture of the couch and he emailed me an estimate, which seemed reasonable. I then decided that I would wait to reupholster and just get new cushion foam since the fabric wasn't too bad. He gave me an estimate over the phone and I brought my cushions to him. He did a very good job, but as I've stated, the firmness of the foam was not exactly what I wanted. I told him I wanted the back cushion to stand up but still be soft, and he used a less firm foam than the seat cushions, but it's still too firm. Maybe he should have just used a polyester filling, but that's what was in it before and it lost it's shape very quickly.

I scheduled an appt with Roberto for Monday 11/1. I took off work in order to meet him at my home. He forgot about the appt. When I called him he was apologetic and we set up another appt for this Friday 11/5. I again took off work in order to meet with him. He forgot the appt again and didn't even remember who I was on the phone. I have now lost a week and work hours with nothing to show for it.

Great. They picked up our chairs when they said they would, they completed the job quickly and on time and the chairs look great.

It went extremely well. Dand R Upholstery does amazing, high quality work. Roberto originally estimated the job at $1140, with the actual amount coming in $20 less at $1120. I would use Dand R again and highly recommend them to anyone desiring high quality slipcovers. My chairs and ottomans look better than brand new!

Great.... on time good price nice guy

I emailed Roberto about our chairs, and he came to the house with hundreds of sample swatches to choose from. We picked our favorite and he came back in a timely fashion to pick up the chairs (they were in storage). We were in the middle of moving, and he kindly kept the chairs for us until we were all moved into our new home. He brought them back to us this week, and they look BEAUTIFUL! The quality of his work was outstanding and the price very reasonable. In fact, he gave us a discount because the fabric had dropped in price between the time we chose it and the time we did the work (our delay, not his, because of the move). We have a couch and an easy chair that we are looking forward to having him work on next!

Ricardo said that he would arrive at my home between 11a.m. and Noon on Monday March 15, 2010. Ricardo never showed or called to state there was a problem fulfilling his commitment! I feel this is unconscionable, and inexcuseable, as my time is just as valuable! My wife and I thank god this happened prior to making any real committments i.e. time or money. We actually feel that Ricardo did us a great favor in showing his true colors in advance of any heartaches we might have experienced. Thank You Ricardo..

Excellent work. Very honest in giving recommendations. Did not recommend replacing leather as it might not match. Recommended doing a double stitch on both sides. Required taking frame apart to get to the leather seat.

I am delighted with his work, Roberto is very thorough and takes pride in his work, he is a master craftsman. I highly recommend him.