CMRS Construction

The project got of off to bad start with several delayed starts. The first man replaced the boards.then Jose started the sanding of the entire deck, then applied the paint. Jose was maticulous and did an exceptional job with botht the sanding and painting. Both men werre very professional and did a wondeful job.

I tried twice unsuccessfully to get an in person estimate. The first time I was sent an email days after the estimate time had been arranged letting me know that since they had considered my appointment tentative that they were canceling since since they hadn't received a detailed list of what I wanted done in my renovation. I certainly didn't remember it this way and gave them the benefit of the doubt on a possible miscommunication even though I had read in other reviews that they canceled or messed up estimate appointments. The second appointment I made right afterwards which was for 6:00 and was called at 5:00 by the owner informing me it would be have to be much later or the next day Sunday. I decided not to do either since it confirmed to me that they do not have this together. It seems they go make estimates after their jobs are done and they don't seem to organize this right and it is a pain for me as a customer. Undoubtedly, they will respond with a song and dance rationalization of why they were not to blame, however I would strongly urge you be aware that I am not the first person on Angie's list to find this part of their business very unprofessional and a waste of time.

After initial contact through Angies List they e-mailed me and then called to set up an appointment for pricing out the project. They seemed professional at this point. The day of the appointment arrived and I raced home from work to meet them in the later afternoon. When the appointment time came and went with NO ONE SHOWING UP. I called to find out what happened and was told they were supposed to have called me to tell me my home was out of their area and would not make the appointment. I'll give a little slack here because they did apologize and people do at times make mistakes when dialing however it seems to me when they set the appointment up initially they knew then they did not want to travel from Northridge (the location shown on Angies List) to Van Nuys where the home is so why did they make the appointment or even respond to my inquiry requesting we set up a time to meet. Terribly frustrating and to me makes them unreliable. Sorry.....

The project when pretty well. The project started while we were out of town and CMRS (Liza) kept us informed by e-mail (including pictures of the progress of the project). The project took a bit more time than expected due to various factors so we ended up being at home while the project was finished (one problem that arose was the faucets for the tub that we couldn't fit horizontally due to the width of the bathroom so we had to order the vertical version of the faucets and another problem was an order mistake for a faucet - not CMRS fault). Liza was very responsive about the progress of the remodeling, e-mailing always in advance when someone would come into the house to work on the bathroom or anything else. We were able to get involved a bit more in the project by deciding a few features of the bathroom and Liza was always encouraging about that. The bathroom is now completed and we are very happy. I'm highly recommending CMRS!

I would not hesitate to contact them if I have need for them in the future.

The final results were fine. I used them again after the first job. Subcontractors were very skilled. Owners are good to work with. My only problem was with scheduling. I never could rely on the original time scheduled, and I never knew who would show up to do the work. Because of this, I felt I had to brief each new worker on what had been done, and what remained to be done. Supervision, when it occurred, was good, but I would have liked the supervisor to check on the work more often, and to direct the work more. As I said, I used them again after the first experience because the work was well done. Very friendly staff.

This job was done in parallel with the painting job (also by CMRS). Again, Liza was very helpful in defining the scope of the job and what could be done (we just moved into a new house as first-time home buyer). The end result was great, we couldn't have been more pleased. Note: we did all the work remotely with Liza (we were in San Francisco while the house is in Los Angeles) and met her only a few times at the house to define the project. Liza sent pictures of the work in progress every week and was very responsive to my e-mails (even Sunday night!). I am highly recommending CMRS.

CMRS did a great job our kitchen. We were given a quote on Sunday, work started monday and they finished ahead of schedule which was great! The CMRS team were professional, hard working and delivered quality work. I plan on using them again for other projects around our house.

CMRS, especially Liza, did a wonderful job. We couldn't have been more pleased. We did all the work remotely with Liza (we were in San Francisco while the house is in Los Angeles) and met her only a few times at the house to define the project. Liza sent pictures of the work in progress every week and was very responsive to my e-mails (even Sunday night!). What's more, Liza also suggested some colors for our master bathroom and our daughter's room and the result is great. I am highly recommending CMRS.

This small job had to be done very quickly because we had scheduled a turf installation in the backyard for the following week. Because I worked before with CMRS, I contacted Liza who responded immediately (yes, she is awesome!). 3 days later someone from CMRS came and cut this ugly piece of concrete out of the backyard (I have to mention that it was not easy to cut it because it was alongside the house and near a concrete path that we didn't want to break during the process). I highly recommend CMRS!

They originally quoted me $850 for the job, plus some unquoted work to repair a leak in the subfloor from my roof-top sundeck. The quote I received specified that I needed to find and supply the replacement tile myself. I wasn't been able to find the tile since it is no longer being manufactured; it took me 2 months to find similar tile. When I mentioned this to the construction company they said "Oh, we coud've helped you find the tile". Really? Why wasn't I offered that option? On August 30 they had to give me a new quote because my original quote was only good for two weeks. The new quote was for $1,000. They stated the $150 dollar increase was due to a math error on the first quote. On the quote, they were only going to paint the portion of the wall that needed repair, rather than the entire wall. Nobody asked me if I wanted the entire area painted. They just assumed I wanted to save money to paint only the patched areas. They quoted the same thing for the ceiling; to paint only the patched portion. Lastly, they have a coupon for 10% off any job found this thru Angie's List. They would not honor the coupon. This coupon was on the site when the job was quoted and still remains as I am writing this at 4:42 PM PDT on 9/2/10.

These people are incredibly rude and unprofessional. Several weeks ago I had an appointment with them that they canceled about an hour prior to the appointment time. I was hesitant to reschedule, but because they had a good rating I decided to give them another try. Now, less than 24 hours before the new scheduled appointment they have canceled AGAIN. The worst part is how arrogant and unapologetic the person was on the phone. I then asked to speak to the owner who was even ruder. I mentioned that I was an Angieslist customer and she offered to reschedule me again, but if I didn't like the time I would have to "take it or leave it." After I got off the phone with the owner she started emailing me trying to get me to engage in an argument with her. I asked her 3 times to quit contacting me. When she refused to stop I finally had to block her email address. Do not use this company...there are far too many other ones out there that are way more appreciative and deserving of your business.

Pretty well. Service man was well trained and knew his business. Doors had to be taken off site to be milled which dragged the timeframe out, but work was very well executed. Strange configuration where cabinet meets new fridge which limited some storage space, partially our fault for not understanding finished job, but none-the-less, happy with the work.

We chose the sink at Home Depot and they picked it up. Everything went smoothly and they were easy to work with. They do what they say they are going to do and they do it well. Their price was average and they were late a couple of times but it wasn't a big deal.

He did good work. I would give them all A's.

It went well. The project took 5 days (day 1: demolition and prep for stuccoing, day 2: stucco, day 3: build stairs and landing, day 4: build handrail, day 5: paint and cleanup). The quote I got from CMRS was about $900 less than the 2 other quotes I received. CMRS also gave me an Angie's list discount when I asked about it. The office communicated very clearly with me via email (my preference) and accommodated my request that they take Thursday and Friday off because I had relatives coming to visit (couldn't have the gates open with little kids and pets running around the yard). The work seems well done, and I am pleased with the results.

They're very good. It was a very positive experience, as they were very respectful of my home and they worked around my schedule. I was very happy with the work.

Called for an estimate. Very pleasant staff. First date available 1 week later. Handyman came on time. I asked for an estimate on Monday as I was anxious to begin fence repairs. I'm not sure why I couldn't get an estimate on the spot as the two fence repairs were not elaborate "Daryl" said he could have an estimate emailed to me by Tuesday. In our 10 minute conversation he took 3 phone calls--as I waited each time. NEVER HEARD BACK FROM THE COMPANY with an estimate or explanation.

Working with contractors that appreciate my busy clients schedule is a pleasure. I will work with them again. I also appreciated their easygoing nature regarding working on a small project. Many contractors only want the 'big' jobs, but in my experience, most homeowners practice meeting contractors on the small jobs - then offer them the large jobs when they like their work! They have a good contract, good customer service, and made scheduling easy for me.

This company is very professional from start to finish. All of their employees did excellent work. The only issue I had was a scheduling mixup on the second day. I took off work and boarded my dogs, and nobody showed up until 5:45 P.M. While I was a little peaved, I called and spoke with Deanna and she did all she could to get an ETA on the carpenter. He was on another job and it had taken longer than he thought. Other than that, I could not have gotten better results than these people gave. And the price was very reasonable considering all they did. What's also great is the responsiveness of the people in the office. They emailed me or called every step of the way,

Not only did Darryl and his assistant do an excellent job, they were friendly but inobtrusive in my home while they were working. I should not be surprised. I found The Live Handyman on Angie's List, with lots of A ratings.

Overall, the work looks great. Daryl came a day after we called him and came up with a design that matched the architecture of the house (1929 Spanish). It took about 3 days to build. The only hitch we had was with some of the finish detail work, had to call to have them come out and do a bunch of touch ups on the paint. Daryl was very responsive once we pointed this out. Overall we're very satisfied and would definitely use CMRS - The Live Handyman again.

I asked Daryll to look at a number of varied tasks, and we scheduled work very conveniently. Randy was able to construct a trellis exactly as we hoped -- it looks terrific and is already becoming entwined with a vine -- and he also power-washed a large concrete patio and replaced a number of cracked saltillo tiles on steps. The work was completed in two days [some things needed to dry before being finished]. The final task, replacing broken roof tiles, as delayed as these particular tiles are apparently no longer made [the house dates from the 1920s] and they were able to locate a dealer and order the tiles. Once the tiles arrived, we scheduled the work, which was completed in one day.

will not work with him in the future

After looking at the situation Daryl determined that he needed to put a fire proof metal tube around the vent tubing to stop the transfer of the heat to the window sill. He needed to get the part, but was able to come back the next day to install the tubing. While he was there he also fixed a vented gate that had opened into my attic. It was a small job, but a great introduction to Daryl and CMRS's professionalism and good work.