Horrible! HE told me we had a cracked pipe in bedroom. He failed to find it the second time he came out and pointed out roots coming out of sewer line. And said the roots busted that pipe. Well First that wasn't what he told me before, he said there was a cracked pipe under my house. Yes, there are roots growing out main sewer line. I already knew that since I bought the home, I had to filmed and recorded as proof of what was seen a year ago.
Description of Work: 5/6/2016 Previous review Clogg Masters were sent through my home-warranty. I have with dealt with home warranty picked plumbers and a/c guys and usually feel like they send a sub par company who will say anything not to do further work. 12/14/2016 Previous review BEWARE!!!! Where to begin. As stated below (from another reviewer) these guys are in cahoots with AMERICAN HOME SHIELD. Had these come out...Thought Art was honest. Not so much. HE told me we had a cracked pipe in bedroom. He failed to find it the second time he came out and pointed out roots coming out of sewer line. And said the roots busted that pipe. Well First that wasn't what he told me before, he said there was a cracked pipe under my house. Yes, there are roots growing out main sewer line. I already knew that since I bought the home, I had to filmed and recorded as proof of what was seen a year ago. And he quoted me $15,000 to fix root sewer problem, uh **** NO! Luckily I had a great home inspector who told me to just get it maintained yearly. I told Art I wanted a refund, and that's I want is a refund for wasting my time and coming to film and camera something I already knew about. HE offered to come out again, that will make it 3 times to check a pipe under my house. As a professional myself I try to get something done once, ok if there is a problem two times should cover it. 3 times to find a pipe with a crack? Nope not good enough. I have more to say but will update when I have more time. 4/30/2017 Previous review GET A SECOND OPINION!!! Just had an Inspection done to my main sewer line...Good thing I didn't listen to Art and do a $15-$20k t-saddle or listen and get insurance in involved in ripping out carpet to jack hammer cement and "fix" a cracked pipe. My inspector said the piping under the house is cast iron and you CAN NOT see a crack in this piping because it is rusted you can only see a crack from the outside of the pipe. My inspection included cleaning the roots that Art said needed to be totally repaired costing $15-$20k adding a new t-saddle. The inspector said to maintain the line and clean it ever 2 years!!!! So glad i didn't listen to Art and like my inspector said," Art was trying to take you for a ride!!"
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
Mindy A.
05/2017
5.0
plumbing
+ -1 more
They completed the work quickly, with minimal disruption to us. They were also friendly and explained the process in terms we could understand.
Description of Work: Replaced a large section of pipe, and relined pipe to main sewer.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Pam K.
09/2016
4.0
plumbing
+ -1 more
I have home owner insurance so they called the company. I just paid a $65 service fee for them to send someone out. What ended up happening was the job was way bigger than the scope of what my insurance covers. They're very easy to deal with. They were originally hired through my home owners warranty but I ended up having to hire them on my own to continue the scope of the work that needed to be done. I was in New York and they were really good about consistently calling me. They took pictures the whole way along because they knew I was stressed out. They were good. They took pictures. They would talk to me. They explained things to me. The quality was fine. Everything was so good.
Description of Work: I did have a plumbing company come out and work on my condo during the summer. It's Cloggmasters.
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Service Categories
Plumbing
FAQ
Cloggmasters Inc is currently rated 3.3 overall out of 5.
No, Cloggmasters Inc does not offer free project estimates.
No, Cloggmasters Inc does not offer eco-friendly accreditations.
No, Cloggmasters Inc does not offer a senior discount.
No, Cloggmasters Inc does not offer emergency services.