The serviceman, who did not leave his name, did not do a good job, and made excuses for his incompetence. And we were charged twice the estimate we were given over the phone. I call this company both dishonest and incompetent. I would not recommend this company to anyone, and I am surprised that it is on your list.
Description of Work: This company's representative, Sonia, gave us an estimate over the phone of $93.95 to clean the carpet in two rooms, and clean a recliner and an upholstered chair. Nothing was said about a square foot charge. When he arrived, the technician measured the two rooms, and then proceeded to steam clean the floors and chairs. No pre-treatment was done on the noticeable stains, and when he was done, those stains were now more prominent than before, by contrast. He claimed he could not clean them because they were too dirty, but he did not even try.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$184.9
07/2005
5.0
carpet cleaners
+ -1 more
BERNIES CARPET & UPHOLSTERY CLEANING DID SUCH A WONDERFUL JOB! EVERYONE HAD ASKED ME IF I HAD GOTTEN A NEW CARPET OR HOW I GOT IT SO SOFT! IT'S BEEN A PLEASURE!
Description of Work: BERNIES CARPET & UPHOLSTERY CLEANING FIRST REMOVED THE FURNITURE, THEN THEY VACUUMED THE FLOOR WHICH HAD A DETERGENT LIKE LIQUID. THEN THEY RINSED IT WITH WATER AND THE JUST SET IT TO DRY.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
BERNIES CARPET & UPHOLSTERY CLEANING is currently rated 3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
BERNIES CARPET & UPHOLSTERY CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa