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APPLIANCE REPAIR TEAM

Appliance Repair

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.4
professionalism
4.1
responsiveness
4.1
punctuality
3.8
Showing 1-4 of 4 reviews

MARIE Z.
04/2008
2.0
appliance repair
  + -1 more
Called to schedule - said we just need a rubber seal around door replaced, nothing was wrong with the dishwasher. Offered model # over the phone so part could be ordered in advance but person refused info & said technician would get info when he came. $35 for service call which could be applied towards the repair. By the way, 10a & 2p next day. Good so far. Got call next day - they would not come out that day. Annoyed but what could I do? We needed an operable dishwasher ASAP. At this point, a tech got on phone & took down model # so they could order part & have it. Next day, he didn't show up by 2pm. I called, they apologized & promised to come within the hour. He came just before the hour was up. He replaced the part then stuck around to watch the dishwasher go through a full cycle in order to justify the $95 flat fee they charged for what took 5 minutes & very little labor. If they charged me half, I would have called them next time we need repairs. But as it is, I'll leave negative
Description of Work: DISHWASHER - part replacement only. No repair. The technician replaced the replace rubber seal around door of our dishwasher which took all of 5 minutes. But to try to justify the rather exorbitant $95 'flat fee', the technician sat there and watched the dishwasher go through an entire wash cycle. Gee, thanks.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$153.43

Wil L.
01/2008
4.0
appliance repair
  + -1 more
I made an appointment a day or so ahead of the repair visit, and on the appointed day someone from the company called to confirm my address and asked if they could come slightly early. The service rep arrived timely; indicated that the oven needed a new igniter, and he installed one from his truck within roughly 15 minutes. He stayed to make sure that the oven was heating properly and that was that. Aside from the relatively high cost, consisting of a "fixed" labor quote of $120 (I was told it would have been $150 for a refrigerator; $120 was their "standard" for an oven) and the single part, I was pleased with the service.
Description of Work: Older Viking oven would not maintain consistent temperature nor preheat to any temperature above 375 degrees.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JAMES G.
11/2007
5.0
appliance repair
  + -1 more
They came out and he asked what was wrong with the dryer and I told him and he says "This is something you can do yourself." He gave me instructions on how to do it and only charged me $10.00 for coming out.
Description of Work: They saved me a lot of money by telling my how to do it myself and they only charged me $10.00 for coming out here, which was very kind. I know from other people that they do excellent work and they are A rated by everyone I've talked to.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

susan S.
10/2007
5.0
appliance repair
  + -1 more
They were very dependable and reliable. They came right out within a couple of hours. The service technician had all the different parts with him on hand, so he was able to start right away and get the job done quickly.
Description of Work: They replaced the faulty power cord to my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

    Contact information

    1227 N HIGHLAND AVE, Los Angeles, CA 90038


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    APPLIANCE REPAIR TEAM is currently rated 3.8 overall out of 5.
    No, APPLIANCE REPAIR TEAM does not offer free project estimates.
    No, APPLIANCE REPAIR TEAM does not offer eco-friendly accreditations.
    No, APPLIANCE REPAIR TEAM does not offer a senior discount.
    No, APPLIANCE REPAIR TEAM does not offer emergency services.
    No, APPLIANCE REPAIR TEAM does not offer warranties.

    Contact information

    1227 N HIGHLAND AVE, Los Angeles, CA 90038