310Handyman

Aside from making me feel that I had found someone who I could rely upon to be my handyman in the future and take care of issues that arise with my apartment building.... Neil was able to view some apartments and point out what needed to be done - and what could wait. He explained how he would approach certain repairs. I have full confidence in his ability to handle all sorts of "fix it" issues and am so relieved to have found him. He was responsive, worked with me. He was fast, responsive, punctual and made me feel that he "knows his stuff". I had been relying on another handyman who took longer to do work, was not reliable. I can tell that Neil takes pride in his work. I had never met Neil until today, but I can say that I am very fortunate to have found him.

I have been using him for a long time. I use him on a regular basis. He charges me a lower fee than some of the other, but he charges a very fair price. He is the best handyman I have ever had. He is very versatile and can do anything I ask of him, and he is a nice guy, and he is extremely honest.

Great work!! Honest, integrity work without the hassle. Would recommend.

If they were so busy they did not want more work, the least they could have done was to call me and tell me so. They never responded to emails or phone messages.

Neil is awesome! I gave him a list of five things to do, and he exceeded my expectations on all five tasks. He is a great problem-solver for sure--he knows how to accomplish a wide variety of tasks, both big and small. I would not hesitate to use him again. Plus, I think he is reasonable and fair when it comes to pricing. Thank you for your excellent service!

Short Version: Try and find another handyman before you move forward with 310handyman. I recently finished remodeling my kitchen and guest bath. I needed various kinds of finishing touches so I decided a qualified, well reviewed handyman on Angie's List was the solution for me. Neil arrived at our first meeting exactly on time, we went over everything and he gave me an estimate. $550.00. I verbally agreed. He started in the bathroom and quickly determined the valves needed to be replaced. I was good with that. He went and got parts not only for the valve replacement but also for the faucet, drain and sink install. He struggled for many, many hours on the valve replacement and was here for 6.5 hours the first day working only on that. The next day he completed the bathroom (see pictures of sloppy vessel sink installation). That day he also worked in the electricity and by the time he left all of the duplex outlets in my dining room and 2 duplex outlets in my kitchen were not working. I was going out of town and we arranged for Neil to come back to finish everything several days later. He arrived one hour after our scheduled time due to traffic. He spent the first 2.5 hours trying to fix the electrical and did not charge me for that time. He finally gave up and told me I would need an electrician. He had a friend (Steve) who was very good and he would call him, explain the situation and Steve would call me to schedule a time. It is almost a week later and I have not heard from Steve. Neil then worked on wall repair using spackle only!! One of the holes was larger than an 8.5?X11? piece of paper. The other was considerably smaller. I wanted it repaired with drywall. I stepped out for a short time and when I returned the holes were patched. When I left I saw the large piece of drywall leaning against a wall and when I returned it was gone. One would assume he used the missing drywall to repair the wall. NOT SO. See pictures. When he left at the end of that day he told me all that would be necessary would be a little sanding and then both patches would be ready for paint. Please, please look at those pictures. Two days after he left I sent him a picture of the wall via Text Msg and his response was " OK.? ?That spackle was supposed to be for deep fixes." He continued with "Apparently not." I did some checking with people at OSH and Home Depot and no one has ever heard of spackle for "Deep Fixes". The good news is he did not charge me for any drywall even thought under services performed it says 2 drywall patches. Another job on my list was to replace a light fixture in my storage closet. I bought a light fixture to work with the switch outside the closet door. That?s what the description said it would do and what it was for. Ever since I?ve lived here there has never been a working light fixture in the closet. Neil attempted to install the fixture I purchased but told me the wires in the ceiling were not connected to the switch outside the closet and I would need a fixture that could be turned on and off with a chain. He bought one and the next time he was here he installed it, chain and all. When I flipped the switch the light turned on and off without the use of the chain. It?s pretty clear to me he did not install the fixture I bought correctly and I ultimately had to waste money on another light fixture. The kitchen faucet was not on my list. When Neil turned it on he noticed the flow was very low. He said I should remind him the next time he was here and he would fix it. It would be a very easy fix. So the next time he was here I reminded him only this time he said he?d tried it again and now the flow was OK. HUH? C?mon, there was no difference. He just didn?t want to deal with it. Two days ago Neil contacted me to let me know he is trying to coordinate his schedule with Steve the electrician. I wrote back that I assume Neil is going to cover the cost of the electrician since all of these outlets were in working order before he started to install a GFCI outlet in my kitchen ? something he?s done many times before. I have not heard back since I last wrote to him via Text Msg. As a side note: In the bedroom Neil patched a small hole also with the spackle that was meant for ?big fixes?. In order to cover the hole for years I had a rather large mirror hanging over the hole. Before Neil started I removed the mirror but apparently did not remove the nail and hook immediately next to the hole. I guess Neil needed to remove the nail and hook but instead of putting it on the floor or placing it on my dresser or just throwing it away he banged the nail and hook into the wall in an illogical place ? a place that now has left another small hole in the wall not anywhere near where it was originally removed from. Even if I were to re-hang the mirror the new hole would be clearly visible. I have never heard of anyone doing something like that ? ever! I will have to hire an own electrician and a plumber to repair what Neil did. It?s a shame. I had the best of intentions and paid him exactly what he asked for ? no questions asked. My bad. Since he did not secure my cooktop (even though it?s listed on the invoice) I guess I?ll need someone to do that also. The faucet ,outlet for garbage disposal and light in closet are the only things that at least so far were done right. Every company I?ve used to remodel my home I?ve hired as a result of reviews on Angie?s list ? hardwood floors, cabinet re-facing, countertops and now handyman. I have lost all faith in Angie's List recommendations. If you are considering hiring 310handyman Don?t say you weren?t warned. Update: 7/15/2014 Neil, I?m looking forward to reading your Contractor comments. My account of what happened is fair and accurate. I regret this did not work out. It will probably end up costing me another $500. to make sure everything is done and done right. I know you offered to come back and make some things right. The electrical has since been repaired. The professional that fixed your work mentioned the way you left it was very dangerous and could have started a fire - his words not mine! The walls have been repaired by a professional and now look great. I am sorry but I did not want you back in my home. Our business is finished. You were so right when you wrote to me on 6/14 via text msg: "Boy, I'm not doing very good by you" Neil, Good Luck!!

We got tired of waiting and waiting for some sort of commitment from 310 Handyman that they were willing to schedule a meeting let alone schedule the work itself. I can only assume that the work we listed in our contact looked like small potatoes to this vendor.

It was good. He seemed responsive and knowledgeable and reliable. He's very reasonable. He's responsive.

Neil was very pleasant and interesting to talk to. He got right back to me to let me know the situation, and was great to take the time to go over some of the things that I need to have done, and to discuss alternatives and potential vendors. Would love to have Neil work on my house in the future if his schedule permits.

Came on time, was personable and reasonable. Made sure I understood how to operate the device, said to call him if I needed help.

It was phenomenal. He's been back 4 times to do other things. He's a lifesaver. He is kind and sweet. He is so experienced and knowledgeable. He can figure out anything and make it work. I am disabled so he makes sure that everything is in working condition and safe for me. I could not ask for anything better. I would give him the highest recommendation. He has done so many things. He is very, very generous with his pricing. He is very reasonable for what he does. I would absolutely use him again.

I have used Neil since 2011. As usual, Neil was hardworking, professional, friendly, and obviously skilled. He works quickly, diligently, and communicates well with me --- giving me options, consulting with me about design and layout, and I like the way he is straightforward about what he does not know and about his willingness to refer me to people who do have the expertise (like the concrete expert in my situation here needing a base for a new small hot tub.) Neil not only did a beautiful job purchasing quality redwood, cutting it, putting it together beautifully and staining it, he even cleaned up! My hubby and I love using the concrete patio and Neil's handywork --- the step-up, the mini-deck and the custom ramp he made for easy walking and wheelbarrowing to the side alley of our house. Also, Neil made improvements on the existing bedroom balcony which gave us access to the backyard directly from our bedroom French doors and made our balcony look more attractive. THANK YOU, NEIL! WE LOVE OUR BACKYARD SO MUCH MORE NOW!

It took two visits since he didn't have all the supplies needed to fix the sink. In the end all works well.

It was all pretty positive. He came out and quoted some things and then he came out and worked on some things. He came out a second time and finished some stuff up. It wasn't cheap but it was reasonable. I haven't seen any issues with the stuff he's done.

He was very knowledgeable and performed the task at hand. However, he is not the best at caulking...that was quite messy and looks awful. But, it is outside and not to noticeable.

He wanted very specific information on each item. He was very unprofessional, not very nice, kind of nasty disposition

He is always on time and gives a fair price. He keeps his words on what he says.

I had a wonderful experience with the handyman that came out. He was meticulous.

In our current society today where good service is becoming a rare and valued commodity, Neil far exceeded our expectations in expertly completing these tasks. Articulate, intelligent, friendly and given a warm sense of humor, he wasted no time in getting the job done while, at the same time, explaining each step during the repairs and construction. He seems to possess a rare and valued talent for diagnosing and creatively fixing the problem. He also exudes an attitude of thoroughly enjoying his work, with a creative ability in confronting and solving the challenge. We would have no reservations in being served by his expertise again (which we hope to the near future), and would hopefully anticipate he feels the same about helping us. And, certainly most importantly, his pricing is more than fair. When he did present us with the bill, we felt his efforts were vastly under-valued, and thus compensated him more in keeping with a job beyond well-done.

Neil was prompt, friendly and did the work well and quickly. 3 tasks that if I had done myself would have taken 3 days were done in 3 hours and done better then I could do them.

He was alright with the service he did, but it wasn't finished. He has never returned any of my calls. I find it disgusting that he doesn't return a customer's calls after being paid. We never had any kind negative interaction, so I don't understand why he just left.

Fantastic. Great job. A pleasure to work wtih.

Amazing!!! Figure the odds that I would pick the handyman who uses the same equipment. He was on time, nice, super fair price. He showed me how it worked.

Neil is first rate professional who seems to know what he's doing and knows how to troubleshoot problems and fix them. Most importantly, he is committed to doing the job right but in a practical economical fashion. He will also be installing some safety bars in a bathroom and I know we will turn to him for any job in the future. Highly recommend.

I cannot praise Neil highly enough. What my wife and I thought was a minor electrical problem turned out to be a potentially hazardous wiring situation. Neil spent over five hours diagnosing and fixing various wiring issues that probably dated back to the 50s, showing me each step of the way how to test and perform basic electrical work. I am so thankful that Neil had time to fit me in, as he discovered uncapped wire ends, frayed insulation, and bizarre amateur wiring over the course of his visit. The kitchen caulking and wood repair was done in something like an hour total -- probably less. And I found the entire visit to be greatly educational. Let me add that Neil is a genuinely nice guy, utterly professional, and did a nice job putting everything back in place. Not only would I hire him again, I would want to ask him if he'd consider running "handyman classes for kids" (or adults like me). -- Jack