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Home Preservation Services

Handyman Services, Home inspection

About us

Enjoy your home without the worry and hassle of annoying yet critical tasks like gutter cleaning, filter changing or water heater flushing. HPS schedules, completes and documents all that for you... and best of all, help is available 24x7, 365 days a year if you need it. HPS Palo Alto has kept premier Silicon Valley properties in top condition since 1995. Our marquee HomeCare service, is a convenient, one-call, preventive maintenance system comprised of 260 efficiently bundled service tasks that dramatically slow deterioration, keep your home looking great and shelter you and your wallet from surprise repairs.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

260 Point Service Plan, Quarterly Service Appointments, Built-In Regular Inspections, Recommended Action List, Repair Services, Project Management Services, Water and Energy Conservation Services, Rainwater Harvesting Systems, Painting, Plumbing, Electrical, Dry Rot Repair, Foundation Repair, Low Voltage Wiring Repair, Stucco and Cement Repair, Gutter Protection, Rodent Control, Loft/Attic Storage Improvements, Crawl Space Cleanup/ Upgrades

Services we don't offer

If you don’t see what you need on this list, feel free to ask HPS to either add it to the service line-up or find the right specialist to serve you.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
3.7
professionalism
4.5
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

KARL L.
02/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: Overall this is a great service. They keep your house in top shape year round! No more "honey do" lists when you hire HPS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

ANNE T.
09/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: We enrolled in the home preservation service, with quarterly visits to perform routine maintenance. We've only had one quarterly service so far, and so far, so good - they are knowledgeable and help with a lot of the things we simply don't have the time or expertise to fix.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN L.
07/2012
5.0
handyman service
  + -1 more
I hired Home Preservation after reading a fairly extensive article about them in the SF Chronicle. I was a new home owner and am (shamefully) hopeless about DIY stuff. Don't want to do it, don't want to learn how to do it, and, most importantly, simply won't do it. What H/P does is take the burden off me. That alone is worth the cost of the service. I am confident that my house will not fall down on my head because every aspect of it is checked and tweaked 4x year. I just refinanced it and the guy who came in to inspect the house on behalf of the new lender noted that it was and quot;well maintained.and quot; I can assure you that his assessment had nothing to do with me, and everything to do with the nice folks at H/P.
Description of Work: First: "Handyman" isn't the right category but nothing else was available. What Home Preservation does is do an initial assessment of the condition of your home, with tiered recommendations on what should be attended to first, and then come in 4 times a year to do routine maintenance (using a very long checklist) such as cleaning out furnace filters, draining the water heater, changing the smoke alarm batteries, checking all appliances, inspecting the roof, cleaning out gutters, inspecting the fireplace and cleaning up accumulated ash, etc. They also do special projects (fixing broken shutters, replacing poorly hung doors, taking rugs out for repair and returning them) on request. Generally, these projects are not billed separately but included in the quarterly fee. Obviously, major work would be billed but they are flexible on these definitions and also offer to trade one of the quarterly visits for a major project at no extra cost. I've used them since 2003 (or so) and have always had the same two technicians. That alone is pretty astounding. They both are reliable, polite, professional, and prompt.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,880

Carol R.
05/2012
5.0
handyman service
  + -1 more
I have been using them for years. They are professional, punctual, and trustworthy. They even come out to the house to water plants while we are out of town.
Description of Work: They come out to the house and do inspections on gutters, furnace, and other general handyman services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOE Q.
08/2006
2.0
handyman service
  + -1 more
This service really didn't work out the way I planned. My home is worth about $500K, and I think this service is intended for homes of at least $2M or more. During the expensive quarterly visits, the personnel did not have the tools and materials to make needed repairs on my house. I also contracted through HPS to have some plumbing work done. That plumber ended up breaking our dryer and HPS was obnoxious when I asked them to take responsibility. (Ken Spratt was the person I dealt with.) This was when I knew I had contracted with the wrong company. Other than the initial visit, I didn't get the feeling that the quarterly visit personnel were truly checking my house for problems. Instead of using a service like HPS, I would recommend following a standard home maintenance plan yourself, and use Angie's list to find reputable contractors. Or at least find some handyman company with more integrity than HPS.
Description of Work: I took their Home Preservation Service for two years. The system they offer is explained at http://www.homepreservation.com/. It was expensive. For my home of 1500 sq. ft., it was about $3K per year just for the quarterly inspection visits. Any significant repairs were separate.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$10,000

12/2005
5.0
handyman service
  + -1 more
I have used this company for years and they do everything, they come quarterly and see what needs to be done. No matter what it is they do a great job every time. They are reliable and honest and I always have the same team of people that come each time and I like that. They are easy to deal with and are always on time and I won't deal with anyone else for anything I need. They charge quarterly and are a little expensive but are worth it.
Description of Work: These people are like general handy men they do everything, they have done the following. Flush hot water tank, cleaned the gutters, replaced the boards on the deck, replaced screens in the windows, replaced all the batteries in the smoke detectors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    1178 Los Altos Avenue, Los Altos, CA 94022

    www.homepreservation.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Home inspection

    FAQ

    Home Preservation Services is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    Home Preservation Services accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Home Preservation Services offers free project estimates.
    Yes, Home Preservation Services offers eco-friendly accreditations.
    No, Home Preservation Services does not offer a senior discount.
    Yes, Home Preservation Services offers emergency services.
    No, Home Preservation Services does not offer warranties.
    Home Preservation Services offers the following services: 260 Point Service Plan, Quarterly Service Appointments, Built-In Regular Inspections, Recommended Action List, Repair Services, Project Management Services, Water and Energy Conservation Services, Rainwater Harvesting Systems, Painting, Plumbing, Electrical, Dry Rot Repair, Foundation Repair, Low Voltage Wiring Repair, Stucco and Cement Repair, Gutter Protection, Rodent Control, Loft/Attic Storage Improvements, Crawl Space Cleanup/ Upgrades
    If you don’t see what you need on this list, feel free to ask HPS to either add it to the service line-up or find the right specialist to serve you.

    Contact information

    1178 Los Altos Avenue, Los Altos, CA 94022

    www.homepreservation.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed