About us
Business highlights
23 years of trusted experience
Services we offer
Services we don't offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
4.45 Reviews
Showing 1-5 of 5 reviews
Kelly C.
08/2013
computer repair
+ -1 moreThey are very fast in getting back with the analysis of the problem. I feel confident that they're giving me good information. I've had them recover data a couple of times. Also, I've had them increase capacity on the computer. Now, I'm having them replace the keyboard on the laptop. I'm very comfortable with their work standard and their competency in doing the work.
Description of Work: I used ClickAway for my memory upgrade.
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Yes, I recommend this pro
Response from ClickAway Computer + Phone + Network Repair
Jody W.
12/2012
computer repair
+ -1 moreFirst time ok, but taking money out of my account without knowing it was very, very very bad and they will never have my business again/.
Description of Work: I have had 2 experiences with clickaway in Los Altos. One experience was good the other not godd. went into clickaway back in September because I thought that the battery for my laptop had died, but the person that helped me tested my computer and realized that it was not my battery, but my adapter had died so they sold me a used adapter and that experience was great. My second experience with Clickaway was not good at all. I had checked bank account (4 days before Christmas) and noticed that money had been deducted from my account by Clickaway which was very strange since I had not been into the store since September. I went into the store and found out that there was an open invoice for a battery (we did order a battery for my computer but realized that it was not my battery but the adapter) and they called my old phone number which was disconnected they decided to just charge my card anyway. Due to this rather large mistake I am not sure if I will be using Clickaway again. Be aware and check your accounts after going to this store and make sure that they take the correct amount of money from your account.
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Yes, I recommend this pro
$35
Response from ClickAway Computer + Phone + Network Repair
FRANCINE G.
05/2011
computer repair
+ -1 moreTheir service was satisfactory and I would use them again.
Description of Work: I used ClickAway Computers & Networking to replace a hard drive on my PC.
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Yes, I recommend this pro
$275
k A.
11/2010
computer repair
+ -1 moreAfter a phone discussion with the technician, I brought my scanner in for a diagnostic evaluation. I was told by someone else there that I would receive a call at the end of the day about its problem. At 5pm the next day I called to find out what was going on. The technician described the problem and we decided he would check the warranty status and repair possibilities. Frankly, the preliminary diagnosis sounded a little sketchy but I was willing to go with it for the time being. One day after he said he would call, he called to give me an update. Regrettably the repair was beyond the capability of the technician/store. He did not charge the diagnostic fee, and for that I am grateful.
Description of Work: We wanted our HP 8350 scanner repaired. The first step was to diagnose the problem for $49. If the repair was cost effective, they would repair it.
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Yes, I recommend this pro
MARY H.
12/2005
computer repair
+ -1 moreThis is THE place to go with computer problems. They can fix almost anything. I mailed them my corrupted hard drive because I could not find anyone in my area who thought it wasn't a lost cause. Within a week all my data had been recovered. They also have successfully kept running my sister's geriatric laptops.
Description of Work: Recovered ALL data from corrupted hard drive!
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Yes, I recommend this pro
$800
Contact information
357 Main St, Los Altos, CA 94022
https://clickaway.com/locations/los-altos-computer-repair/Service hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Website Design & Development,
Electronic Gadget Repair,
Phone Sales,
Phone Repair,
Phone Service - Cellular,
Computer Sales,
Internet Service,
Computer Training,
Office Equipment Repair
FAQ
ClickAway Computer + Phone + Network Repair is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
ClickAway Computer + Phone + Network Repair accepts the following forms of payment: MasterCard,Visa
No, ClickAway Computer + Phone + Network Repair does not offer free project estimates.
Yes, ClickAway Computer + Phone + Network Repair offers eco-friendly accreditations.
No, ClickAway Computer + Phone + Network Repair does not offer a senior discount.
No, ClickAway Computer + Phone + Network Repair does not offer emergency services.
No, ClickAway Computer + Phone + Network Repair does not offer warranties.
ClickAway Computer + Phone + Network Repair offers the following services: computer repair, laptop repair, computer sales, laptop sales, tablet sales, tablet repair, verizon cell phone sales, cell phone repair, it managed services, network installation, network repair, enterprise computer sales and service, app and website development.
Ask for details.
Contact information
357 Main St, Los Altos, CA 94022
https://clickaway.com/locations/los-altos-computer-repair/Service hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 5:00 PM