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Andy's Pool Service

Pool and Spa Service



Services we don't offer

Pool construction, underground leak detection in pipes & maintenance packages.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-21 of 21 reviews

Wayne S.
10/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: I request a refund.
Rating CategoryRating out of 5
$39

Lori G.
09/2015
5.0
pool cleaners
  + -1 more
We have used Andy twice to update our pool equipment and both times we were very happy with both the result, the cost and the closeness with which it came to the estimate. We had old equipment which failed in fairly spectacular fashion. Andy was one of several to come and give us an estimate. The first thing that impressed us was Andy's if it ain't broke don't fix it approach. Rather than proposing pulling everything out and replacing it, he looked at what was still working and suggested an approach designed to save us money and let us keep using the working equipment. Our pool service people have commented a number of times on the quality of the work and the neatness of the installation.
Description of Work: He replaced, the heater, the filter, updated the piping. Some monthes later we replaced the pump and installed a wireless pool control system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Andy's Pool Service
Thanks for taking the time to write your kind review--I enjoyed working with you throughout the entire process!

Richard B.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Andy provided a prompt estimate and excellent service when our pool controller failed to work. His work was exemplary and we would definitely use him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Andy's Pool Service
Thank you for both the opportunity to render service but also for taking the time to write a review! Best regards, Andy Hallin

Boyd C.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I purchased the Big Deal as I have a algae problem in my pool. Andy contacted me the next day to attempt to schedule the Big Deal. When I called him to discuss the problem he let me know the Big Deal did not cover any pool cleanup services, but rather was for pool equipment maintenance. He advised I ask for refund since the Big Deal did not cover what I needed him to help me with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andy's Pool Service
Thanks for taking the time to write a review! I'm glad we had an opportunity to talk over the phone and come up with a strategy to deal with the algae issue. I hope you were successful with it! Best regards, Andrew Hallin

mollie R.
01/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Andy's Pool Service
I really appreciate you taking the time to write a review! And thanks again for having me out! Best, Andrew Hallin

Venkata D.
01/2015
5.0
pool cleaners
  + -1 more
Due to holidays we experienced quite a delay in getting the hit tub up and running. But, its usuable now. We also got trained in the chemical usage for hot tubs.
Description of Work: Regular cleanup and empty and fillup of spa. Our Hot Tub had some issue that were fixed, like broken pump tubes and fuse. He fixed is without any problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Andy's Pool Service
Thank you for the opportunity to render service and for taking the time to write your kind review!

Jieling H.
08/2014
5.0
pool cleaners
  + -1 more
As always, Andy is very knowledgeable and pleasant to work with.
Description of Work: [update] Had another service call with Andy on 10/20/2015. Great experience, highly recommended. Andy helped with our stucked pump, and troubleshooting the cleaning robot. Also booked a follow-up service to treat our pool. ---- Purchased the $39 deal. Andy informed me this is for only 15 mins of work, and will bill separately for extra time. Helped me troubleshoot heater problem, and adjusted the pump settings. Exceed the 15 mins and paid $35 more. | |Andy is very professional and knowledgable, but I think it's expensive to pay $39 for 15 mins work..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Andy's Pool Service
Dear Angie's list member: Thank you for taking the time to post a review! I'm glad that prior to taking advantage of the offer we had the opportunity to discuss cost specifics over the phone and thus establish an understanding. Best regards, Andrew Hallin (owner, Andy's Pool Service)

sarit S.
06/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

leslie R.
03/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Andy has performed our weekly pool service for the past several years, and has also done maintenance and repairs on our pool equipment. We have been very happy with his service and highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andy's Pool Service
Thanks, I really appreciate the review! -Andrew Hallin

janie N.
08/2013
5.0
pool cleaners
  + -1 more
I've used him for the last 25 years. His prices are very reasonable. They are market value. I would highly recommend him. He is his own boss and it is his own company. He knows his equipment.
Description of Work: I use Andy's Pool Service for yearly pool maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Andy's Pool Service
Thanks for taking the time to write a review! Best, Andrew Hallin

Kathleen R.
07/2013
1.0
pool cleaners
  + -1 more
Please correct your entry for this provider. It was annoying to do my research on your website, decide on a provider, make time to call the provider and then have such a negative result. I expect your database to be up to date otherwise your service is not useful to me or my family.
Description of Work: The provider no longer offers pool maintenance services. The provider only offers pool repair services.
Rating CategoryRating out of 5

Response from Andy's Pool Service
Hi, [member name removed], and thank you for taking the time to call with your query. At this point in time, the maintenance route is full. An opening in the route is not likely to happen in the near future. Should you wish for your name to be placed on a waiting list, It would be my pleasure to do so. Again, thanks for the call. Kind regards, Andrew Hallin

Anna P.
12/2012
5.0
pool cleaners
  + -1 more
Andy came by (in the heavy rain) and gave us an estimate. It took a couple of days for the parts to come in and then he came back and fixed it. The new pump is much quieter than the old. He has a wonderful personality. I think we have found our pool guy!
Description of Work: We were extremely pleaser with Andy's service. He fixed a broken pump and did it under budget. He is wonderfully pleasant!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Andy's Pool Service
Thanks, , both for the nice post and the opportunity to come out to your house and provide service!

James M.
10/2012
5.0
pool cleaners
  + -1 more
All went extremely well - see narrative above.
Description of Work: Mr. Hallin responded to our call shortly after we first contacted him and came to our house the same day to inspect the spa. He contacted the spa manufacturer in Tennessee and rapidly identified that the electrical connections to the spa had been improperly wired and had burned out. He disconnected the electrial hazard and advised us of the situation. He offered us the option of having the spa replaced versus repaired, and we agreed to repair the unit. He then contacted the manufacturer in Tennessee again and arranged to have the electrical unit sent to his business. He installed the burned out electrical unit and serviced the spa. He then inspected the unit again and discovered a leak. He called the manufacturer a several more times at his own expense and arranged to have replacement parts sent. This manufacturer apologized for the delay in service and agreed to ship the broken parts at no additional cost. Even though we had not previously worked with Mr. Hallin he performed all of these services without a deposit fee. His work was prompt, efficient, and very professional. He was polite, informative, personable and knowledgeable. We certainly would recommend his services to anyone at the highest level and without reservation. We are grateful to have found him on our first visit to Angie's List as new members. Thanks to Mr. Hallin and Angie's List!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Andy's Pool Service
Thanks, , I most sincerely appreciate that you took the time post a review! And thanks for having me out to work on your spa!

sharanya R.
12/2011
5.0
pool cleaners
  + -1 more
It went very well.
Description of Work: Our spa had gone green and Andy helped us get it clean - he scrubbed the spa clean for us. He is very knowledgeable, willing to teach you how to treat the water so you can do it yourself. He is very professional and friendly. His service is really very good. As you can tell I would recommend him in a heart beat. We have engaged him on a regular monthly service. He is very reasonably priced as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Andy's Pool Service
Thanks, Member. I sincerely appreciate the opportunity to provide service!

B W.
10/2011
5.0
pool cleaners
  + -1 more
Andrew Hallin was great. We sold our home but we always had him every week. He came to do our pool for several years. He was good. He would come out and do his work. He was consistent and didn’t miss any week or anything like that. He charged $100 a month which was really reasonable and he never changed his prices over the years. He would do other service for us and would charge us accordingly. We would rate him highly. We sold our home. We would have continued to use him if we were still in that area.
Description of Work: We used Andy’s Pool Service to clean the pool for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ALAN E.
06/2011
5.0
pool cleaners
  + -1 more
I am very pleased with the work that he has done.
Description of Work: I use him for full pool and spa service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice A.
05/2011
5.0
pool cleaners
  + -1 more
I am very pleased with the service and intend keep him on for pool service in the future.
Description of Work: Andy replaced the lights on my pool and spa and is providing monthly service for pool maintenance. He has only been out about 3 times but in that time his service has been punctual, professional and cost-conscious.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Andy's Pool Service
We most sincerely appreciate the opportunity to provide repair and maintenance service for you and it is our pleasure to do so. Thank you for taking the time to post a report!

Emily B.
05/2011
5.0
pool cleaners
  + -1 more
Andy got in touch with us right away and came out to our house the following week. He called the night before to talk us through setting up the filters and filling the tub with water. The next morning he arrived and taught me how to test the water, add chemicals, and maintain the tub. He was very friendly and explained things in an easy to understand format. By the time he left our tub was up and running and we were in the tub for the first time that night. Andy was knowledgeable and courteous and we would recommend and use his services again.
Description of Work: Andy came out to our house to help us set up our jacuzzi for the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Andy's Pool Service
Thanks. I hope that you are enjoying the spa! Please let me know if you need any help with your spa and feel free to call if you have any questions about maintenance, etc, and it'll be my pleasure to help out.

ALAN E.
02/2011
5.0
pool cleaners
  + -1 more
He does that for me once a week and has done a good job keeping the pool water clear through the hot days of the summer. I'm happy about that because no one else, including me has been able to do that. He's a very persoanable guy.
Description of Work: I hired him and am still using him to maintain my pool and hot tub chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Andy's Pool Service
Thanks. I've really enjoyed doing business with you and appreciate to opportunity to render service. And thanks for the compliment!

B W.
10/2010
5.0
pool cleaners
  + -1 more
He is great. I would not use anyone else.
Description of Work: Cleans the pool, makes sure the chemicals are balanced, and cleans the pool. He will do the filters twice a year. If there is ever an emergency he usually has the part and can repair it quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Andy's Pool Service
Thank you, it's been a pleasure to provide you with service over the years. Thanks for having me provide for your repair and maintenance service needs!

12/2005
5.0
pool cleaners
  + -1 more
They do a great job. They are professional and very dependable. I've been using them for about a year. For $35, they clean the pool and add chemicals. They are highly recommended. The service department is polite.
Description of Work: I have my pool maintained. Cleaned and chemicals added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Andy's Pool Service
Thanks, I really appreciate your business. And thanks for posting a report!

    Contact information

    PO Box 3395, Los Altos, CA 94024


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Andy's Pool Service is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Andy's Pool Service accepts the following forms of payment: Check
    Yes, Andy's Pool Service offers free project estimates.
    No, Andy's Pool Service does not offer eco-friendly accreditations.
    No, Andy's Pool Service does not offer a senior discount.
    No, Andy's Pool Service does not offer emergency services.
    Yes, Andy's Pool Service offers warranties.
    Pool construction, underground leak detection in pipes & maintenance packages.

    Contact information

    PO Box 3395, Los Altos, CA 94024


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM