KENDRICK HEATING & AIR

Jordan Kendrick responded immediately with an appointment date & time. I felt I had time to wait, since I'd been in the house 4 years & the secondary had never filled up before. I got a couple of other quotes before Jerry Kendrick came out. Boy did he know what he was talking about. He asked if I knew about the water leak in the attic by the unit & I said, yes I did. Before I purchased the house it was thoroughly inspected. The leak was detected and both the heater & the AC were tested in August. It was actually a cracked component of the heater that was leaking the water & that component was replaced. Jerry informed me that the particle board platform had bowed under the weight of the units & it was no longer level anywhere under the units. He recommended detaching the PVC, lifting the units, and placing new plywood under the units to level the entire component. The pan is now large enough to catch any water leaks from either unit. New PVC was added to reconnect to the existing piping in the attic. All those bricks and 2x4s that were holding it together before...they are all gone. It's all up to CODE now! In the past when workers have worked in the attic, they have left messes up there. But not this time, it was nice & clean. I was thoroughly surprised when Jerry & Jordan draped the floor below their ladder & my attic access - 1st time that's ever been done in any house I've owned & I've owned 5. Oh ya, I'm supposed to keep this short...Jerry did give me 10% off because I'm with Angie's List & I really needed the price break. I knew Kendrick Energy Efficient Heating & Air was the right company for me & I sincerely hope they'll be the right company for you. I attached 2 photos of the new flooring & extra large drain pan, plus the last photo is of my 1st drain pan that only held 3 gallons of water and was only under 1 unit & it wasn't under the unit that was leaking when I moved in which was really the primary cause of today's issues.

It was great. They were prompt and stuck right to their quote. We had a couple different companies come out to give quotes and their's was much more thorough and detailed than the other companies were.

It was a well thought out and well designed service. They were very professional and competitive pricing.

It went really well! We were moving from Ohio to California. Jordan came out and surveyed the house. Went out of his way to be available to me to make sure that I was taken care of. He did everything just the right way, on time, to code as promised. He did a lot more than a lot of other people would have. He goes out of his way to make ends meet where promises re made. I would highly recommend him.

Really personable and good. Jerry did exactly what I wanted. I had special requirements for the job which he fulfilled.

They were excellent. They came in, got all the work done on-time and they were clean. They kept me apprised on what was going on. Very thorough. My ac and heating bills went down. Everything is much more comfortable in terms of temperature at my house.